See all properties

HeartSong Lodge & Resort

3.5 star property
Family-friendly hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Lobby sitting area
Exterior detail
Front of property
Children's activities

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Place, Dollywood's Splash Country
    ‪9 min walk‬
  • Place, Dollywood
    ‪6 min drive‬
  • Place, Island at Pigeon Forge
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for KING - Sleeper Sofa

1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony | 1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Dormer

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer

10.0 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for KING - Murphy

1 bedroom, in-room safe, desk, laptop workspace

KING - Murphy

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for King Murphy with/Balcony

1 bedroom, in-room safe, desk, laptop workspace

King Murphy with/Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Inside corner

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Inside corner

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds Dormer

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds Dormer

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Accessible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Murphy Hearing Impaired

1 bedroom, in-room safe, desk, laptop workspace

King Murphy Hearing Impaired

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

1 bedroom, in-room safe, desk, laptop workspace

King Sleeper Sofa with Wet Bar

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

You may also like

Ad
Exterior

Park Tower Inn

Downtown Pigeon Forge
  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
6.4 out of 10, 1,724 reviews
$45 nightly
The price is $50
Nov 9 - Nov 10
Total with taxes and fees
Park Tower Inn

About the neighborhood

Pigeon Forge

Dollywood's Splash Country is within a mile (2 km) of HeartSong Lodge & Resort, and other popular attractions like Dollywood are within a few miles (5 km). This 3.5-star hotel welcomes guests with 302 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Dollywood's Splash Country - 9 min walk - 0.5 miles
  • Dollywood - 6 min drive - 1.7 miles
  • LeConte Center at Pigeon Forge - 7 min drive - 3.6 miles
  • Island at Pigeon Forge - 8 min drive - 4.2 miles
  • Titanic Museum - 10 min drive - 4.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬8 min drive
  • ‪Sweet Shoppe Candy Kitchen - ‬10 min drive
  • ‪Reds Drive-In Diner - ‬8 min drive

About this property

HeartSong Lodge & Resort

Family-friendly hotel with a fitness center and a seasonal outdoor pool
Built in 2023, the brand new HeartSong Lodge & Resort offers an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a hot tub, meeting rooms, and a kids' club.
Guests can expect to find free WiFi and 50-inch Smart TVs with cable channels and pay movies. Free local calls, hair dryers, and safes are also available.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Dollywood's DreamMore Resort
  • Pool
  • Hot Tub
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 1,003 reviews
$289 nightly
The price is $324
Oct 23 - Oct 24
Total with taxes and fees
Dollywood's DreamMore Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at HeartSong Lodge & Resort?

HeartSong Lodge & Resort offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at HeartSong Lodge & Resort?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at HeartSong Lodge & Resort on Oct 26, 2025 start from $279.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of HeartSong Lodge & Resort?

This hotel is located in Pigeon Forge, close to Dollywood, Titanic Museum, and Dollywood's Splash Country. You'll also find Dolly Parton's Stampede Dinner Attraction and Island at Pigeon Forge within a short drive.

Is there parking available at HeartSong Lodge & Resort?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 40 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does HeartSong Lodge & Resort have a casino at the property?

No, HeartSong Lodge & Resort doesn't have a casino.

Is there an indoor pool at HeartSong Lodge & Resort?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool is normally open from April until September.

Is HeartSong Lodge & Resort good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Does HeartSong Lodge & Resort have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does HeartSong Lodge & Resort have a restaurant that serves breakfast?

Yes, HeartSong Lodge & Resort serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will HeartSong Lodge & Resort allow pets to stay free of charge?

No, pets aren't allowed at HeartSong Lodge & Resort.

Are there connecting rooms at HeartSong Lodge & Resort?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to HeartSong Lodge & Resort?

The closest major airport to HeartSong Lodge & Resort is McGhee Tyson Airport (TYS), which is about 25.7 mi away.

Can I book a room with a balcony at HeartSong Lodge & Resort?

Yes, some guestrooms at HeartSong Lodge & Resort offer a balcony.

Does HeartSong Lodge & Resort have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at HeartSong Lodge & Resort.

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 246 out of 273 reviews
Rating 8 - Good. 19 out of 273 reviews
Rating 6 - Okay. 5 out of 273 reviews
Rating 4 - Poor. 1 out of 273 reviews
Rating 2 - Terrible. 2 out of 273 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Summor

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, peaceful, well kept facility, friendliest staff and can’t wait to come back next year!
Beautiful view outside the main entrance to the resort.
The Queen of the Smokies herself, Dolly!
Massive window in the lobby looking out to the pool and fire pits in the back.
Check in parking lot.
Stayed 4 nights in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel stay we’ve had in years!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lee

Stayed 3 nights in Apr 2025

10/10 Excellent

Rachel

Stayed 2 nights in Jun 2025

10/10 Excellent

kenneth earl, Canyonttt

Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Eva

Liked: Property conditions & facilities

Nice resort

The property was beautiful. Loved all the decor. It was kept spotless. The pool area was clean and the water cold. The life guards were on 3 at a time in three different areas of the pool. They rotated positions every few minutes. They were excellent and kept an eagle on on the pool area. We went to the restaurant to celebrate a birthday. It was disappointing. Service was very slow. Other tables that came in after us were waited on and had drinks before we even got ours. When our waitress finally made it over, she said she forgot about the table because it was an entirely different section. It went downhill from there. The food took forever to come out and when the appetizer came out, it was overcooked. The next night we went to the bar area. We had dinner and a drink or two there the servers there were top-notch, especially Spencer. They were very friendly and engaging. It was a little pricey because of the taxes up there, but it was the best evening we had had so far. The rooms were spacious and decorated nicely. Our air conditioner didn’t work very well and we finally got it fixed on the last night we were there and it felt like heaven. The beds were not the best in the world. We both woke up with backaches two days in a row. We went there to get away from work and stress and just relax and celebrate a birthday. It was a nice weekend in spite of a few hiccups along the way.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities and friendly staff! Would definitely stay there again!
Stayed 3 nights in Jun 2025

6/10 Okay

Jennifer, Calhoun

Stayed 2 nights in Mar 2025

10/10 Excellent

Tracie

Stayed 2 nights in Jun 2025

10/10 Excellent

deep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ian, Stoke on Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant Hotel, Loved the stay great for kids, the free trolleys to the park and the Dreamore Hotel and recieved free Quick Passes for Dollywood when you bought the Tickets. Loved it.
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Channel, Lithonia

Beautiful property, clean, and great customer service.
Stayed 2 nights in May 2025

10/10 Excellent

DANA

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Heartsong resort. It was extremely clean, had lots of activities for the kids, and worked out perfectly for us to go to Dollywood. The only reason I am giving 4 stars is because we went in May when the pool was obviously not warm so we were thrilled that there was an indoor pool. However the indoor pool was actually cooler than the one outside so we spoke to the “pool manager” inside who gave us a hard time about it being so cold and wouldn’t let us take our 3 year old to the hot tub because there was no lifeguard on duty and there was a sign that said no one under 16. With having a small child and paying a premium price (almost $400 a night) we expected to have an indoor pool that wasn’t freezing or to have been able to use the hot tub instead. We were basically told by the young pool manager (maybe 20 years old) that we had to just deal with it and let our bodies adjust to the temperature. Other than this issue, we really had a great stay and would stay again just for the convenience of being so close to Dollywood. It is very nice to have the trolly take you over and to get the timesaver passes along with it that comes complimentary with your hotel stay.
Stayed 1 night in May 2025

10/10 Excellent

Wendy Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in May 2025

10/10 Excellent

Rebecca Paulk

Traveled with family
Liked: Amenities, property conditions & facilities
The property was beautiful. Wonderful pool and outdoor area, spacious lodge lounge, beautiful decor, helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Merri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, staff is welcoming. It was very clean and cozy. Had many activities to keep us busy
Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025