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HeartSong Lodge & Resort

3.5 star property
Family-friendly hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for HeartSong Lodge & Resort

Exterior detail
Children's activities
Front of property
Lobby sitting area
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Place, Dollywood's Splash Country
    ‪9 min walk‬
  • Place, Goldrush Stables
    ‪14 min walk‬
  • Place, Dollywood
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

View all photos for KING - Sleeper Sofa

1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony | 1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Dormer

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer

10.0 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for KING - Murphy

1 bedroom, in-room safe, desk, laptop workspace

KING - Murphy

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for King Murphy with/Balcony

1 bedroom, in-room safe, desk, laptop workspace

King Murphy with/Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Inside corner

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Inside corner

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds Dormer

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds Dormer

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Accessible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Murphy Hearing Impaired

1 bedroom, in-room safe, desk, laptop workspace

King Murphy Hearing Impaired

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

1 bedroom, in-room safe, desk, laptop workspace

King Sleeper Sofa with Wet Bar

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Exterior

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About the neighborhood

Pigeon Forge

Dollywood's Splash Country is within a mile (2 km) of HeartSong Lodge & Resort, and other popular attractions like Dollywood are within a few miles (5 km). This 3.5-star hotel welcomes guests with 302 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Dollywood's Splash Country - 9 min walk - 0.5 miles
  • Goldrush Stables - 14 min walk - 0.8 miles
  • Rocky Top Mountain Coaster - 4 min drive - 1.7 miles
  • Parrot Mountain and Gardens - 5 min drive - 2.3 miles
  • Dollywood - 6 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬8 min drive
  • ‪Sweet Shoppe Candy Kitchen - ‬10 min drive
  • ‪Burger King - ‬9 min walk

About this property

HeartSong Lodge & Resort

Family-friendly hotel with a fitness center and a seasonal outdoor pool
Built in 2023, the brand new HeartSong Lodge & Resort offers an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a hot tub, meeting rooms, and a kids' club.
Guests can expect to find free WiFi and 50-inch Smart TVs with cable channels and pay movies. Free local calls, hair dryers, and safes are also available.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Dollywood's DreamMore Resort
  • Pool
  • Hot tub
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 1,000 reviews
$159 nightly
The price is $179
Jan 19 - Jan 20
Total with taxes and fees
Dollywood's DreamMore Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at HeartSong Lodge & Resort?

HeartSong Lodge & Resort offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of HeartSong Lodge & Resort?

This hotel is located in Pigeon Forge, close to Dollywood, Island at Pigeon Forge, and Dollywood's Splash Country. You'll also find Dolly Parton's Stampede Dinner Attraction and Old Mill within a short drive.

Will I be able to park at HeartSong Lodge & Resort?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 40 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does HeartSong Lodge & Resort have a casino at the property?

No, HeartSong Lodge & Resort doesn't have a casino.

Is there an indoor pool at HeartSong Lodge & Resort?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool is normally open from April until September.

What will couples enjoy most about a stay at HeartSong Lodge & Resort?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Are there hot tubs at HeartSong Lodge & Resort?

Yes, guests can enjoy a spa tub at this hotel.

Does HeartSong Lodge & Resort have a restaurant that serves breakfast?

Yes, HeartSong Lodge & Resort serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will HeartSong Lodge & Resort allow pets to stay free of charge?

No, pets aren't allowed at HeartSong Lodge & Resort.

Are there connecting rooms at HeartSong Lodge & Resort?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to HeartSong Lodge & Resort?

The closest major airport to HeartSong Lodge & Resort is McGhee Tyson Airport (TYS), which is about 25.7 mi away.

Are there rooms with balconies at HeartSong Lodge & Resort?

Yes, some guestrooms at HeartSong Lodge & Resort offer a balcony.

Does HeartSong Lodge & Resort have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at HeartSong Lodge & Resort.

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 294 out of 333 reviews
Rating 8 - Good. 24 out of 333 reviews
Rating 6 - Okay. 11 out of 333 reviews
Rating 4 - Poor. 1 out of 333 reviews
Rating 2 - Terrible. 3 out of 333 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Nettie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love all the perks for Dollywood that came with staying at Dollywood Resort
Stayed 1 night in Oct 2025

10/10 Excellent

S Taryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a really nice hotel. Comparable to the Disney properties.
Stayed 1 night in Oct 2025

6/10 Okay

Marcus

Traveled with family
Liked: Cleanliness
We ordered room service and it went to wrong room. I called to check in it and they claimed we didn’t accept it. So I called and told them and they tried to say the phone and the room number didn’t match. There was supposedly a program issue. Finally it came but not what we ordered. We had cold eggs etc. the whole experience was a mess that could have been handled if they would just listen to us. Still got charged and no apology. I’m amazed on the lousy service at a place we visit a lot.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maren

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel, pretty clean and trolley is convenient to get to and from Dollywood.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you plan to go to Dollywood this is the place to stay! Shuttle to and from the park is so convenient! Everyone in your party receives a time saver pass which is a big perk when the park is crowded. Well worth the price of the room!
Stayed 1 night in Oct 2025

10/10 Excellent

donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful! The trolly to and from Dollywood was a lifesaver! The ticket desk was very helpful with helping us get reservations at Dollywood Stampede! The timesaver bracelet was awesome and helped us get rides easier! I ordered a pizza from the market in the hotel- ready very quickly and hot and delicious! I will be returning! Thanks to Expedia for assisting with the reservation!
On wall in HeartSong resort- awesome place!
Hatfields and McCoy feud/show and dinner!
Make sure you check out the Eagles in Dollywood- and enjoy all the rides and shops!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Galen, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and the staff there was amazing. We had great pizza from the cafe and sat in the rocking chairs by the pool to eat it. The fire pits were awesome. Got our tickets to Dollywood at the hotel and they come with a free fast pass - a saving of $60. And a trolly right to the entrance of the park. This hotel was a 10+. We can’t wait to come back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Summor

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Property conditions & facilities
Amazing place to stay. Beautiful, friendly and comfortable. Highly recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

tony

Stayed 1 night in Sep 2025

10/10 Excellent

Melvin Jose

Stayed 4 nights in Sep 2025

10/10 Excellent

Dennis

Stayed 2 nights in Sep 2025

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
✔️
Stayed 3 nights in Sep 2025

8/10 Good

Yilei

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Janie, Galena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is out of this world. As someone who typically only travels and high-end hotels, this has quickly become one of our favorites to visit in the country. The general manager is fabulous and every staff member is proud to be working there and takes amazing care of their guests.
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Amenities
We liked the ease of the trolley shuttle to and from the theme park. The resort has a real family feel, with something for all ages to enjoy. We hope to return one day.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Such a great place to stay with kids!
Stayed 3 nights in Sep 2025

6/10 Okay

Cory

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful place. Loved the hotel in general but the bed was extremely hard not a good sleep & it was loud outside our room.
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

End of summer trip

If you go to Dollywood this is the place to stay! Shuttle bus is so convenient. Fast passes are included with your stay which is a big plus when Dollywood is crowded. Breakfast in the restaurant is wonderful! Pool is amazing! Lots of activities for kids
Stayed 2 nights in Aug 2025