Came to celebrate my girlfriend's birthday, paying a premium for the promise of a pool "oasis" at night. Everything started well with 15 minute early check in granted. BUT1. Pool Falsely Advertised: All those photos of a fully lit pool at night are false. The pool was dark, making swimming at night dangerous and a potential liability. When I informed the host of the issue, they responded that it can't be fixed until well after our stay. When I explained that swimming at night was why we came, they asked to understand their dilemma that they cannot repair the faulty lighting, rather than understanding my dilemma of a birthday promise ruined. We wanted to take advantage of the attractions by day and swim by night. Too bad according to the host.2. Response Time - they claim 1 hour response time. Not delivered. I texted them at 8:31a about the issue. No response. I texted again at 11:15a, they said they would look into it and get back to me. I went about my day and had to ask a third time at 5:05p for an update, at which point they said there is no way to fix in time for my departure and there's nothing else to be done.3. Other Amenities: Darts for dart board are all bent, Laser Tag guns not charged, with no discernable charger present, air hockey table blows the weakest whisper of an air stream, old old video game console. I don't believe those paddles, joysticks and other things touched were cleaned in months.Birthday "ruined" was my reward for booking.