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Novotel Ambassador Seoul Doksan

4.0 out of 5.0

Recent guest reviews

Very nice hotel,I am here often and I can say that step by step you getting better,great breakfast ,especially I loved the hotel staff(front desk)they were extremely helpful, I forgot my charger for phone and they brought to me another one,especially I would like to Thank Mason from front desk,he was very professional,and made everything to help me.i wish him promotion,thanks again,I will recommend your hotel to my friends.

The hotel itself is well above par for most European Novotels i have stayed at, the room was very comfortable and plenty of space for a single occupant and enough for one more. The staff quickly checked us on our late arrival which was much appreciated as we were pretty jet lagged. Once we had dropped our bas we enjoyed a mixed buffet dinner in the ground floor restaurant, where they served pizza, sushi, pasta as well as a selection of the local foods. I have a hard time to rate this hotel by its location, we only spent two nights and were in the area for a purpose, and we did not visit much else. There are plenty of shops and restaurants in the area, so we had no problems finding the basics so from that point the location is great. The room was neat and clean and felt fresh, nothing extra ordinary, but what really proved to be a challenge was the high-tech toilet that was fitted in the bathroom. It took a while to figure our that it flushed by itself once you had finished your business regardless of classification, but before that I was trying to figure out how to do it with the rather daunting control panel fitted next to it. I am sure one could spend a day exploring all its features, but i was happy with just getting the basics and ... some bonuses along the way.

I Stay at Novotel Ambassador Seoul Doksan and I really enjoyed it. They have nice swimming pool, hot tub, Dry Sauna, Steam-room. I found staff are very friendly and they really do an excellent job. the most two of my favorite staff are Dave and Mason. They really helped me while i was staying there and made me welcome while i stay there. You can find a lot of good restaurant and coffee shop and also big department store. From Airport take Limosin bus number 6004 and it will drop you there which it takes 75min and the fee in Korean Won is 10,000.00 which is really good price.

The 6-day stay was surprisingly amazing. Quiet and slightly remote area unlike Myeong-dong but not too difficult to get access there. It is a 15-minute walk from Doksan Station to the hotel. There is an airport bus stop (6004) very close the hotel and you are strongly recommended to take the bus especially if you carry lots of luggage from the airport. A big megamarket (Home Plus) and many restaurants nearby. Also, the outlets can be reached by the hotel shuttle bus. Staff are friendly and helpful; Dave, you rock! You warm smile and genuine enthusiasm definitely made our trip memorable. :) Our room is very Novotel standard so no complaint. The pool is clean and families enjoy it.

Stayed four nights. The staff definitely make this hotel. I am a light sleeper, and the front desk staff were very accommodating in my request for a quieter room and an electric fan... I really appreciated this and slept very well. Mason the concierge was very helpful in arranging cars on two occasions – once when I was rushing for the airport. Thanks all! The room was clean and the bed/pillows were very comfortable. The public bath (jimjilbang), sauna, and swimming pool were great. Pool is long enough to do laps, which is rare in hotels! The location isn't central but I didn't mind. It's a 10-15 minute walk to the subway station (Doksan, Line 1). There is a department store directly across the street with fast food outlets, a supermarket, clothing, etc. Super convenient for breakfast. There's also a convenience store and a food street just down the road.

Friendly check in. Nice rooms. The towels could have been better as they looked very worn out. Swimming pool had warm water and the kids loved it. Had a relaxed night. Wifi didn't require password which was special.

Dave is a very helpful and friendly person, he taught us how to go to myeongdong, hongdae, incheon airport and lots of places by subway and buses. I really appreciate his clear explanation and he is able to speak English fluently. He's always there with his bright smile, i can feel his passion for his career! Mason also did a good explanation about the subway route, taxis and buses too! Both of you have good manners, are willing to explain and always give the best route.My mother and I are very thankful for their help, and we wish them a good future. Thanks a lot!

Traveling extensively across the globe allows me to provide an unbiased evaluation of the Novotel Ambassador in Doksan Seoul SK. I would rank this hotel amongst the best value, high quality hotels available in South Korea. The staff is inviting, very professional, and always willing to offer a helping hand. The food service offers a wide range of options including an excellent breakfast and lunch buffet. We always upgrade to the executive floor which allows us access to the lounge to relax, conduct business, have beverage and a snack. The laundry service is excellent, in fact it is better than the one I use at home. :-) You can't go wrong at the Novotel Doksan. Enjoy your stay.

Get the 6004 bus from outside the airport to the hotel for 10,000 WON (buy your ticket at one of the desks outside). There is a map on the bus stop which shows you how many stops it is - the Novotel Doksan is named as a bus stop. There's also a board showing how far away the bus is - which is accurate. I think it took about an hour and a half A - B and they announced the stop in English on approach. I think this is the most cost effective method, but it's also very easy and well run (I'm usually a taxi girl). I was greeted warmly on arrival at the hotel. The staff were super friendly every single day and I really appreciate that. It's a tough job they have, but it makes such a difference to your day when the staff are happy and helpful. They helped me with various things like; getting a bus ticket back to the airport, giving me a good estimate of a taxi fare and how much travel time to allow, dealing with a cab driver that I had some issues with and more. I stayed on the executive floor and the room was large and pleasant. I wouldn't say it's the most luxury of rooms, but it's the Novotel so you should know what to expect. It was clean and comfortable. Drinking water was provided everyday. And I absolutely loved that they provided a kettle as well as a Nespresso machine. I've stayed at lots of hotels where they only give you the machine, which isn't great for tea etc. There is free wifi, not strong enough to do some things but generally ok. The breakfast was ok. There was enough of a range for me, but I can understand why some Westerners have said they'd prefer a wider range. Some mornings there was mainly Asian food, but I'm ok with a fresh omelette and toast myself. which was always on offer The executive premier lounge was ok. I found it a little small and hard to relax in because other guests can be loud and too interested in who else is in the room. But it's nice to know you can have a little bite or drink for free (between the specified hours) if you fancy it. And it was particularly handy one morning when I was up too early to have breakfast - they had put out some orange juice and pastries in the lounge so that kept me going until lunch. The hotel is very good at helping you get to local places with their shuttle bus. I was dropped at the train station one morning which was great as it is a little walk away. They also kindly dropped me to the bus stop I needed for the airport bus home. It's a very short walk away and most people wouldn't need a lift, but I have chronic back pain, so I asked for it to save me moving my suitcase as much as possible. Doksan is quite some way from the main attractions you're likely to want to see. But the subway system over there is so good and easy to use it didn't trouble me at all. And on the odd day when you really can't be bothered to get the subway, a metered taxi during peak time from Seoul Station to the hotel is about £20 (and my driver was kinda slow!). Only real criticism: I was quite shocked after a 13 hour flight that they asked me to pay an additional sum in order to check-in early. Although I appreciate the rules hotels have about check-in/check-out times - this was the first time I've ever been asked to pay an additional amount. It's a large hotel chain and the room was already prepared, so it was purely a way to get more money out of me. I don't blame the staff as I'm sure they're just following orders, but Novotel really aren't encouraging me to use their brand again by being so money hungry.

I stayed here during a trip working at our Korea sales office. The hotel is very modern in the lobby and restaurant. The room is quite good with flat screen TV and the basics including an iron. One plus is that the room had a laundry washing machine. Overall very clean with polite and helpful staff. The restaurant has a balanced combination of western and Asian breakfast foods. Overall, I was very happy with my stay.

Room options

Premier Executive, Executive Room, 1 Double Bed

Full 1 | Sleeps 4

Deluxe Room, 1 Double Bed

Full 1 | Sleeps 4

Premier Suite, 1 Double Bed

Full 1 | Sleeps 4

Superior Room, 2 Single Beds

Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 621 reviews