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Hotel Palace Namdaemun

3.5 out of 5.0

Recent guest reviews

We stayed there for eight nights. Booked two rooms since we traveled together with our friends. We didn't managed to get the same floor but we are fine with it. The Front desk officers are friendly and helpful, even though they speak and understand minimal English. place was kind of quite but not secluded. Whats best is,it is super near to the Hoehyeon subway (exit 3) and we managed to get a very clear view of the namsan tower from our room window. Super awesome!! Cleanness-Superb! No pungent or awkward smells. Housekeepers - Very diligent and do respect if you do not want them to clean the room.

It's not the first time to Korea but it's really out of my expectation to stay in this hotel. We are a family of 5 with a kid and requested adjoining rooms in advance, hotel did provide room upgrade to fulfill our request of adjoining rooms. Staff is nice and able to communicate in limited Japanese or English. even we have some defect in the room for the sink pipe, front desk staff came quickly and arranged repair in the next day morning. Room is big as a korean hotel in prefect location, and everything is well equipped with comfortable beds. we will definitely return for our next visit in korea. Also, few 24/7 restaurants closed by for local korean food!

I can't deny that there is a toilet smell at the lobby and the room. And it is quite strong actually. But the room is overall clean, and the triple room is spacious that all of our suitcases can lay flat on the ground. The bed is rather firm, but for me it's not uncomfortable at all. The air-conditioner is old and you have to turn it on manually by yhe remote control, but it works okay. The bathroom is visually clean, but the toilet smell comes from the drain in the bathroom, and no toiletaries are provided, only towels and shower amenities. So make sure you bring toothbrush and shaver..etc there. The hotel is situated 1 minutes from the station, so its so convenient to travel. There are a lot of small restaurants that open till after midnight, for those who do shopping until midnight, it's the perfect place to stay! Only thing is that there's neither elevator nor escalater at the metro exit, taxi would be recommended when traveling with suitcases. It would be good if you don't have much budget and you do need some space to place your luggages, otherwise choose somewhere else.

My family and I were in a 4 stars we stayed there for 4 nights these nights were the best nights in seoul it was very clean and bery comfortable. But unfortunately we booked for 4 nights only. So after those 4 nights we unfortunately booked a room in Namdaemun palace hotel, it is the worst hotel I've seen in Seoul, the hotel was extremely different in the booking site which is booking.com The rooms in the pictures show you that it looks very good. The beds are extremely uncomfortable and the bathroom was really bad even the air conditioner look so bad. The door have no key from inside there is a metal thing instead of it. REALLY IN THIS HOTEL I DIDN'T FEEL COMFORTABLE AT ALL.

This was our 3rd trip to Seoul. We like staying in hotels priced somewhere from $70 to $90 and like the Namdaemun area since you have two major markets in close proximity. Palace hotel was our choice for this trip. Here are the pros and cons. Pros: LOCATION- it's the closest (except for the Love Motel) hotel to the metro blue line, Hoehyeon exit 1. The rooms are mid-size and very clean. There are no wall papers hanging down, no wires sticking out of the walls. You get two bottles of water only on the first day but there is a water cooler near the elevators from which you can keep refilling your bottles. Seoul Tower, Namdaemun, Myeongdong and the Lotte department store (eat in the basement! Lots of variety, really good food and cheap) are all nearby. Cons: Bed and pillows were HARD. Very few amenities (only hair dryer shampoo and conditioner). Very little closet space (with 3 hangers) and nothing else to store your clothes. No wash towels. The in-room safe was not in working order. Overall, room was plain, but cheap and clean. We would definitely book this hotel again because of its location. We run around all day and return to the hotel at 8 pm. That's when it's really a blessing to have the hotel so close to the subway. If we want to do a little extra, we cross the streets and get to Myengdong. Beware of the mom and pop store with fruits outside their shop (about 30 yards from the hotel). The first day the large bottle of water was 1000 won, the second day it was 1600 won. The ice cream, although clearly marked 1200 won was charged to me at 1500. Once they knew I was a foreigner they charged extra.

Hotwire rated this hotel a 3.5. Given our budget, this seemed like a pretty good deal. When we arrived, the room didn't look like in the photos. The lighting was poorer and the room looked worn down compared to what was shown. There was also no closet space and we immediately smelled a sewage odor. That being said, I still rated it a 3 because my experience remained pleasant. We ended up keeping our clothes inside our suitcases, and for the smell, either we got used to it or it became less pungent as our stay progressed. Keep in mind that Korean cuisine serves a pretty fair amount of radish (a common side dish) and the smell of radish can be similar to sewage. We also hardly spent any time in our hotel room anyway. All we needed was a staff that was courteous and receptive. When the elevator broke down, one of the staff offered to carry my bags for me. When the toilet broke, they fixed it almost immediately. Everyday we returned to a clean room. The one thing that did bother me was their chrome shower handle and how they let us use it despite the fact it had several spots peeled off from it. Not good. This left pretty sharp chips that stung when I showered. Other than the above, my best advice is to call ahead to confirm your reservation. The staff is made of mostly 20-something boys who don't speak much English. Bring a translation dictionary, use wordlens, etc.. Finally, they do provide hair-dryers, a safe, and a fridge in each room.

We stayed at this hotel last week and we occupied a room meant for 3 people. Our room number was 209. We had booked through Agoda and the room rate was quite reasonable. The room wasn't very big and the bathroom was small. There was a small tub and shower and shampoo and bath gel were provided. There was no terrible smell as one reviewer noted and this was due to the fact that they had covered the floor drain with a green rubber sheet to block off the smell from the sewage system. I had difficulty getting into and out of the tub before/after shower because there were no hand rails to grab on to. The sheets on the bed were quite thin and definitely not hotel standard. There was no comforter nor a blanket provided other than a thin sheet though it wasn't cold enough to need them. Only one pillow is provided per bed and when I asked for 3 additional ones for me and my companions, the manager said, "it wasn't possible." I had thought that it wasn't possible because they didn't have any more available. It turned out that he was unwilling to give us more than 1 pillow each. I had to explain that my companions and I were used to sleeping with 2 pillows each. I was able to talk him into giving us at least 1 pillow. The following night, my other companion had to beg for another pillow. The manager gave in. The following day was a Sunday and the manager was probably on day-off. We took the chance of asking for an extra pillow for our other companion from the young man on Front Desk. He delivered another one. So much effort for an extra pillow! Definitely not aiming for customer satisfaction and not a good sign :-( The location is the only thing going for this hotel and the reasonable room rate. It is near the shopping areas of Namdaemun Market, Shinsegae Dept Store, Lotte Dept Store/Duty Free and Myeongdong. There are many restaurants around the area too. We ate at the BGC Chicken for 3 straight days because of the fried chicken and the bulgogi. We liked the kimbap from Pomato which is open 24/7. There are convenience stores like CVS For You and 7-11 near the hotel. I would prefer to stay in another hotel the next time that I visit.

The location is the best thing about this hotel. It's a few minutes walk from the metro, few minutes to the market which shares the same name as the hotel and 10 mins from the popular shopping district myeongdong. The rooms are small and can get quiet squeezy after all the shopping especially if one has done loads of shopping at lotte mart. There were holes in the sheet covering the comforters. No toiletries were provided. I was actually just glad that towels were provided and house keeping was done everyday. We had to boil our own water, am just saying this after being pampered at other 3 stars hotel in busan and jeju, but as we stayed in a room which was just opposite the lift and very near the water dispenser, it wasn't troublesome getting our water. If u have made plans to visit places found in travel guides etc and heard that those places are good, do go ahead even if the hotel staff says it's not good. We realised over our 6 nights there that he tends to tell us it's not good if the place is far away from the hotel. Find your own way over because they wont be too helpful. The internet has a good source of reliable info. Overall, quite a nice place.

In terms of furnishing and cleanliness, the room was fine and about what you would expect from a 2.5-3 star hotel. However, there was a terrible smell in the bathroom and it seemed like there was an issue with the sewage system as the bathroom smelled horrendous. If that issue was not there, I think the place would be great as it is affordable, clean, and has an incredible location close to shopping, the metro, downtown, etc.

We booked 2 triple rooms. The first one seems more spacious, while the other one's beds placing are quite terrible - I need cross over a bed to get to the closet. Staffs are helpful but not really accommodating. They would answer all of my questions politely but didn't offer or provide help to solve our problems. Other than that, the location is excellent. Just 2-minute walk to the nearest subway station - Hoehyeon. And a lot of cafes and convenient stores nearby. Across the road is the famous Namdaemun market. Although we do have problems getting to the hotel with taxis - got lost twice even though the taxis claimed they were using GPS. I would suggest to tell the taxi to drop you at the subway entrance instead.

13, Toegye-ro 8-gil, Jung-gu Seoul Seoul

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center
  • Concierge services

Located in Jung-gu, Hotel Palace Namdaemun is a short distance from popular attractions such as Gyeongbok Palace and Dongdaemun Market. This 51-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center. National Museum of Korea and Sungnyemun Gate are also near this Seoul hotel.


Dining

Get a bite to eat at the onsite restaurant, or entertain your taste buds with a beverage at the coffee shop/café.


Rooms

All 51 individually furnished accommodations feature sitting areas. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs and slippers. Refrigerators, free bottled water, and safes are also standard.


Property features

Hotel Palace Namdaemun features free WiFi in public areas, a 24-hour business center, and a computer station. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Standard Double Room

Full 1 | Sleeps 2

Triple Room

Twin 3 | Sleeps 3

Deluxe Twin Room

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

63% of guests recommend this hotel

Total of 67 reviews