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Comfort Hotel Sendai West

3.0 star property
Hotel in Sendai with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Comfort Hotel Sendai West

Enjoy a meal at our restaurant, which offers a variety of seating options, including a long counter and tables with comfortable chairs.
Two single beds with wooden headboards and white bedding, flanked by wall-mounted light fixtures, and a small table with framed photographs.
Self-service beverage dispensers with touchscreen interfaces and card readers are available for guests.
Relax with a good book and a cup of coffee at the Comfort Library Cafe, where you can enjoy a variety of drinks and snacks.
Work and unwind in comfort with a desk, TV, phone, and mini fridge.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
3-5-11 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-0021
  • Sendai Anpanman Children's Museum & Mall
    ‪14 min walk‬
  • Tohoku Gakuin University Tsuchitoi Campus
    ‪17 min walk‬
  • Sendai International Center
    ‪3 min drive‬
  • Sendai (SDJ)
    ‪20 min drive‬

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Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(20 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Sendai

Located in Downtown Sendai, Comfort Hotel Sendai West is next to Aoba-dori Avenue and Asaichi Morning Market. The 202 rooms at this 3-star hotel include refrigerators, electric kettles, and flat-screen TVs.

What's nearby

  • Sendai Anpanman Children's Museum & Mall - 14 min walk - 0.8 miles
  • Tokyo Electron Hall Miyagi - 17 min walk - 0.9 miles
  • Tohoku Gakuin University Tsuchitoi Campus - 17 min walk - 0.9 miles
  • Rakuten Mobile Park Miyagi - 3 min drive - 1.5 miles
  • Sendai International Center - 3 min drive - 1.3 miles

Getting around

  • Sendai Station - 2 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 31 min drive

Restaurants

  • ‪泰陽楼 東三番町店 - ‬1 min walk
  • ‪伊藤商店仙台朝市店 - ‬2 min walk
  • ‪餃子番長炎のもつ家甚助 - ‬1 min walk
  • ‪トラットリアカンパニオ - ‬2 min walk
  • ‪VINDOME - ‬2 min walk

About this property

Comfort Hotel Sendai West

Hotel in Sendai with free breakfast and a 24-hour front desk
Guests of Comfort Hotel Sendai West enjoy free WiFi in public areas, microwave in a common area, and a computer station. Self parking is available for JPY 1530 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and access to locker space. Additional amenities include express check-in, express check-out, and laundry facilities.
20-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and toilets with an electronic bidet. Other amenities include refrigerators, electric kettles, and desks. Change of towels is available on request.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,530 per night)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 1530 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, and LINE Pay
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, PayPay, Merpay, and LINE Pay.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Sendai West
Comfort Sendai West
Comfort Inn Sendai
Comfort Sendai West Sendai
Comfort Hotel Sendai West Hotel
Comfort Hotel Sendai West Sendai
Comfort Hotel Sendai West Hotel Sendai

Frequently asked questions

Is a free cancellation option available at Comfort Hotel Sendai West?

Comfort Hotel Sendai West offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do near Comfort Hotel Sendai West?

This hotel is situated in Downtown Sendai, just steps from Asaichi Morning Market and Sendai Ginza Street, and within a short walk of Aoba-dori Avenue. You'll also find Jozenji-dori Avenue and Kotodai Park less than a mile away.

Is there parking available at Comfort Hotel Sendai West?

Yes, parking is offered for JPY 1,530 per night.

Does Comfort Hotel Sendai West feature a casino on the premises?

No, Comfort Hotel Sendai West doesn't have a casino.

Is there an indoor pool at Comfort Hotel Sendai West?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Comfort Hotel Sendai West?

Couples staying at this hotel will appreciate amenities like a soaking tub and slippers as well as free breakfast.

Are there hot tubs at Comfort Hotel Sendai West?

No, this hotel doesn't have a spa tub.

Does Comfort Hotel Sendai West feature a restaurant that includes a breakfast menu?

Comfort Hotel Sendai West offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Hotel Sendai West allow pets to stay for free?

No, pets aren't allowed at Comfort Hotel Sendai West though service animals are welcome.

Does Comfort Hotel Sendai West have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Comfort Hotel Sendai West?

The closest major airport to Comfort Hotel Sendai West is Sendai Airport (SDJ), which is 13 mi away (31 minutes by car). Another top airport is Yamagata Airport (GAJ), which is around 29.6 mi away.

Are there rooms with balconies at Comfort Hotel Sendai West?

No, there aren't any guestrooms with balconies at Comfort Hotel Sendai West.

Comfort Hotel Sendai West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 144 out of 332 reviews
Rating 8 - Good. 125 out of 332 reviews
Rating 6 - Okay. 48 out of 332 reviews
Rating 4 - Poor. 14 out of 332 reviews
Rating 2 - Terrible. 1 out of 332 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oi Ming, La Canada

Stayed 1 night in Apr 2025

10/10 Excellent

Chihhao

Stayed 2 nights in Mar 2025

8/10 Good

Gaku, Yokohama-shi

Stayed 3 nights in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service - you get what you paid for

The toilet was somewhat small, and there was a step at the entrance that caused me to trip a few times. The breakfast was nutritious and offered a variety of options, though the selection remained largely the same with only minor daily changes. Overall, the service and hospitality were excellent.
Stayed 5 nights in Dec 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

Old building but they kept it clean. Friendly and helpful staff. Very convenient location from and to Sendai Station. It has laundry facility at cost, simple breakfast is included.
Stayed 5 nights in Oct 2024

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Edward, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Just few minutes walk to JR station. Room is typical Tokyo small room but clean and sleek.
Stayed 4 nights in Oct 2024

6/10 Okay

Nai Shun

Property is a bit old
Stayed 3 nights in May 2024

8/10 Good

Kwong Ming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good, close to the station and providing complimentary breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Lay

Stayed 2 nights in Aug 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Wai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Chookiat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near station.
Stayed 4 nights in Apr 2024

10/10 Excellent

kazuko

Liked: Cleanliness, staff & service, property conditions & facilities
駅前から近くて、便利
Stayed 3 nights in Apr 2024

10/10 Excellent

Thomas, Point Roberts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the JR Sendai Station and the main shopping arcade in Sendai. The price is very reasonable, especially given that breakfast is included. There are also coin-operated washing machines and dryers (four each) and free storage lockers which you can use even after check-out.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wanna come back!

Good Service, Good People, Good Location and Reasonable. ホテルで働くスタッフの皆さま、素晴らしい接客をありがとうございました。廊下ですれ違う時ですら、いつも皆さま爽やかに挨拶して下さいました。イレギュラーなこちらからのお願いにも素早く柔軟に気持ち良く対応して下さり感謝しております。 朝食も大変美味しくいただきました。懐かしい宮城の芋煮、とても嬉しかった！ またぜひ利用させていただきたいです。
Stayed 2 nights in Mar 2024

10/10 Excellent

Ai

Stayed 1 night in Dec 2023

6/10 Okay

SHUN

Stayed 1 night in Nov 2023

8/10 Good

Hon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, near station. Room is small but adequate.
Stayed 1 night in Nov 2023

8/10 Good

Yuk Man

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店近仙台火車站及地鐵站，交通方便，酒店對面有租車公司，方便租車自駕遊人士。另外周邊有很多商場及餐廳，揾食方便。但房間洗手間燈光較暗，若能改善，則更為理想。
Stayed 1 night in Nov 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in May 2023

10/10 Excellent

marilyn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Food was excellent, staff very pleasant!
Stayed 2 nights in Apr 2023

8/10 Good

Chaisit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023