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Comfort Hotel Sendai West

3.0 star property

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Photo gallery for Comfort Hotel Sendai West

A person loading clothes into a front-loading washing machine.
Desk, laptop workspace, blackout drapes, soundproofing
A wooden table with three cups of tea, a coffee grinder, and a box of tea bags.
Exterior
Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
3-5-11 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-0021
  • Place, Asaichi Morning Market
    ‪2 min walk‬
  • Place, Sendai Ginza Street
    ‪3 min walk‬
  • Place, Sendai City Tourist Information Center
    ‪3 min walk‬
  • Airport, Sendai (SDJ)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Twin Room, Non-smoking Twin Economy

A library cafe with a drink bar, bookshelves, and a seating area.

Economy Twin Room, Non-smoking Twin Economy

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Non-smoking Double Standard 1

A neatly made bed with a grey headboard and a white pillow, a dark patterned carpet, and a light-colored wall.

Standard Double Room, Non-smoking Double Standard 1

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Non-smoking Double Standard 2

A neatly made bed with a grey headboard and a white pillow, a dark patterned carpet, and a light-colored wall.

Standard Double Room, Non-smoking Double Standard 2

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Sendai

Located in Downtown Sendai, Comfort Hotel Sendai West is next to Aoba-dori Avenue and Asaichi Morning Market. The 202 rooms at this 3-star hotel include refrigerators, electric kettles, and free tea bags/instant coffee.

What's nearby

  • Asaichi Morning Market - 2 min walk - 0.1 miles
  • Sendai Ginza Street - 3 min walk - 0.2 miles
  • Sendai City Tourist Information Center - 3 min walk - 0.2 miles
  • Nishikicho Park - 8 min walk - 0.5 miles
  • Sendai Anpanman Children's Museum & Mall - 14 min walk - 0.8 miles

Getting around

  • Sendai Station - 1 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 35 min drive

Restaurants

  • ‪そばの神田 東一屋 南町通り店 - ‬1 min walk
  • ‪味の牛たん 喜助 - ‬1 min walk
  • ‪ドトールコーヒーショップ 仙台南町通り店 - ‬1 min walk
  • ‪斎藤惣菜店 ころっけや - ‬2 min walk
  • ‪伊藤商店 仙台朝市店 - ‬2 min walk

About this property

Comfort Hotel Sendai West

Guests of Comfort Hotel Sendai West enjoy free WiFi in public areas, microwave in a common area, and a computer station. Self parking is available for JPY 1530 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and access to locker space. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can expect to find free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and toilets with an electronic bidet. Other amenities include refrigerators, electric kettles, and desks. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,530 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 1530 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, PayPay, and WeChat Pay.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Sendai West
Comfort Sendai West
Comfort Inn Sendai
Comfort Sendai West Sendai
Comfort Hotel Sendai West Hotel
Comfort Hotel Sendai West Sendai
Comfort Hotel Sendai West Hotel Sendai

Frequently asked questions

Is a free cancellation option available at Comfort Hotel Sendai West?

Comfort Hotel Sendai West offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Hotel Sendai West?

As of Aug 3, 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel Sendai West on Aug 31, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Comfort Hotel Sendai West?

This hotel is situated in Downtown Sendai, just steps from Sendai Ginza Street and Asaichi Morning Market, and within a short walk of Nishikicho Park. You'll also find Sendai Anpanman Children's Museum & Mall and Rakuten Mobile Park Miyagi within a short drive.

Is there parking available at Comfort Hotel Sendai West?

Yes, parking is offered for JPY 1,530 per night.

Does Comfort Hotel Sendai West feature a casino on the premises?

No, Comfort Hotel Sendai West doesn't have a casino.

Is there an indoor pool at Comfort Hotel Sendai West?

No, there is no indoor pool at this hotel.

Is Comfort Hotel Sendai West good for couples?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and slippers as well as a free daily breakfast.

Does Comfort Hotel Sendai West have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Hotel Sendai West feature a restaurant that includes a breakfast menu?

Comfort Hotel Sendai West offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Hotel Sendai West allow pets to stay for free?

No, pets aren't allowed at Comfort Hotel Sendai West though service animals are welcome.

Does Comfort Hotel Sendai West have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Comfort Hotel Sendai West?

The closest major airport to Comfort Hotel Sendai West is Sendai Airport (SDJ), which is 13.2 mi away (35 minutes by car). Another top airport is Yamagata Airport (GAJ), which is around 29.6 mi away.

Are there rooms with balconies at Comfort Hotel Sendai West?

No, there aren't any guestrooms at Comfort Hotel Sendai West that offer a balcony.

Comfort Hotel Sendai West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 161 out of 380 reviews
Rating 8 - Good. 151 out of 380 reviews
Rating 6 - Okay. 49 out of 380 reviews
Rating 4 - Poor. 16 out of 380 reviews
Rating 2 - Terrible. 3 out of 380 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chiemi

Liked: Amenities
Great location. A few minutes walk from the station and everything is near by
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Hon

Liked: Cleanliness, staff & service, amenities
Clean room but small .. tight. Great service staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

marilyn

Liked: Staff & service, amenities, property conditions & facilities
Food was excellent, staff very pleasant!
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Kwong Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, close to the station and providing complimentary breakfast.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

SHINICHIRO

Disliked: Property conditions & facilities
The location is very nice!!!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Norona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, near the station but quiet, there is convenient store, car rental company and restaurants around.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Chookiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near station.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Victor S H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended, Money worth.

Good location, comfortable room, superb breakfast.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Norona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with nice staff! Walking distance from Sendai station to hotel in 5 minutes, lots of restaurants and big shopping malls around. The hotel provides free breakfast and the room is clean.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Hon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, near station. Room is small but adequate.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

Old building but they kept it clean. Friendly and helpful staff. Very convenient location from and to Sendai Station. It has laundry facility at cost, simple breakfast is included.
Stayed 5 nights in Oct 2024
Verified review

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Just few minutes walk to JR station. Room is typical Tokyo small room but clean and sleek.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the JR Sendai Station and the main shopping arcade in Sendai. The price is very reasonable, especially given that breakfast is included. There are also coin-operated washing machines and dryers (four each) and free storage lockers which you can use even after check-out.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities
Regular japanese hotel, breakfast included. The personnel is kind. The position of the structure is good
Stayed 12 nights in Feb 2023
Verified review

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Amenities
Centrally controlled air-conditioning is terrible. Let you guests decide how warm or cool they want their room.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Pak Cheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

CHENG-LUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in May 2023
Verified review

6/10 Okay

Nai Shun

Property is a bit old
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service - you get what you paid for

The toilet was somewhat small, and there was a step at the entrance that caused me to trip a few times. The breakfast was nutritious and offered a variety of options, though the selection remained largely the same with only minor daily changes. Overall, the service and hospitality were excellent.
Stayed 5 nights in Dec 2024
Verified review

4/10 Poor

Elle

Liked: Cleanliness, staff & service, amenities
The bathroom was extremely small and toilet makes extremely loud noise when sit down on the cover. The bed was small for two. The staff were nice and courteous.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Could be better

The air-condition is a bit hot in winter. The space is enough for 2 alduets and 2 children. The hotel is not modern.
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Dave

Disliked: Cleanliness, property conditions & facilities
The front desk staffs were very nice but the cleaning staffs were unfriendly & do a minimum job. The air conditioning unit was very dusty & some of the corner/hidden-area furniture surface has not been wiped for a while. The property needs to be updated & train the cleaning staff. The breakfast service & 24 hour coffee service was great. The location is close to the Sendai station but nice & quiet. Although it’s a business hotel, it’s small even for a Japanese business hotel standard. Don’t expect the Comfort inn size from US. Also, the check out Time is 10 AM but if you booked through other site, it’s 11 AM. I don’t know it’s Expedia who’s cutting the cost by agreeing to this or it’s the hotel who’s giving only this 10 AM check out to Expedia but that didn’t settle very well with me. The hotel charged 1,000 Yen to extend the check out for 1 hour upon my request.
Verified review

10/10 Excellent

chida

朝食がとても良かったです。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

IHUNG

Liked: Cleanliness, staff & service
逛街、買東西方便 離仙台車站距離很短 藥妝、便利店、牛舌店、咖啡店
Stayed 1 night in Apr 2026

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