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Mercure Rouen Champ Mars

4.0 out of 5.0

Recent guest reviews

The service and the food are both good. Breakfast was appetising and there was a good variety of things to choose from. So there should be if you are to pay 17.50 Euros. The rooms are quite small but comfortable and efficiently furnished. We were in a room 2 floors below the reception area. The staircase down was quite dingy but the lifts worked very quickly. This hotel is comfortable but not memorable. The staff are very pleasant.

Our room was on the 2nd floor at the back. It was lovely and quiet and overlooked a park with a fountain. Very clean and comfortable. Tea/coffee making facilities provided in room but cups were cardboard and cream for coffee but no milk for tea. Good restaurant and cosy bar. Friendly staff. Hotel about 10/15 minutes walk from town centre. Supermarket nearby.

Pleasant hotel with rather dull rooms. Restaurant rather expensive and our fish and chip dish was spoilt by very poor cooking of the fish. A shame since previously we have had some pleasant meals at this hotel. Cost cutting?

The room was a good size, the only drawback was relatively poor air-conditioning. Otherwise all was good. The location was excellent. I would recommend either this hotel, or its Ibis neighbour, as an excellent location with good staff and a well maintained set of facilities.

We had four nights here on a Riviera tour. Our room was spacious, clean & comfortable & also very quiet. It was good to have complimentary bottled water too. The breakfast buffet had a good choice & was promptly replenished. We had a snack lunch on one day-club sandwiches with salad, which were tasty & of ample portions. We may have tried the dinner menu had our French been adequate to decipher it. If they regularly have British tour groups, would a little clue in English be too much to hope for? Many of the restaurants in town can manage it, & even in Paris! However there are plenty of eating places within a 10 minute walk.

We visited with a group on a weekend tour staying two nights. The hotel was very nice, the room was large and the bed very comfortable. Tea and coffee were available in the room with paper cups which were a bit inadequate in size. The room overlooked the fountain and the views were very nice. Hotel reception staff were very helpful and polite despite our lack of understanding the language. We did however have to re register the room cards on both days as they failed to work. The food was good quality but like most restaurants in France had very little choice for vegetarians and the special offer menu had no vegetarian choice at all so was unavailable to us. The older waiter with greying hair and slightly balding on top was arrogant. It was obvious he took exception to the fact we didn't speak French so the menus were snatched away, no smiles or niceties and no interest in the lack of choice. The food was served by one of the two young waiters who were exceptionally cheerful and helpful and this made all the difference. The food was very tasty. A couple of friends ate earlier in the restaurant and on discussing their experience at breakfast the next morning it was obvious the same waiter had displayed the same attitude to them. We decided not to use the restaurant on our second night. Breakfast was very wide choice and good quality. A very nice hotel and despite our experience with the one waiter we would stay again.

On a five day package holiday visit around France and the war memorials etc. Stayed two nights here and would highly recommend it. The hotel is placed next to the river Seine on the edge of town, only about a 15/20min walk from the town centre. The rooms are good, nice and clean. The staff are so helpful and friendly and the food is excellent.

Normal Mercure, good position with parking. This time I had a single room very disappointed, more like an old ibis room. bed was uncomfortable, floor was old in plastic. Amenities were the minimum. Towels quality very poor. only one big and one small. no minibar . It is not a 4 stars ! carpet on the way quite dirty. Need renovation ! Room service was good. staff ok.

Stayed here as participant of a Riviera Travel Tour in March. The hotel is 15 mins walk from main centre. Beds large but firm. Plenty of hot water. Breakfast reasonably assorted but full paying guests get a better selection and fresh orange juice which we did not. The restaurant food is not very special. I had to send my plate back as the food was cold and the meat tough. Staff are friendly and helpful. There are better places to eat at night if you walk up into the Centre. Tea and coffee and kettle provided in room. Fixed hair dryer in bathroom.

Easy, simple, comfortable, friendly staff and decent location. Thumbs up. I don't have any real complaints, perhaps the car park you have to pay for and is very tight, however it is very secure. Would stay again for sure.

12 bis Avenue Aristide Briand Rouen Seine-Maritime

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Located in Quartier Saint-Marc / Croix de Pierre / Saint-Nicaise, Mercure Rouen Champ Mars is a leisurely stroll from sights such as Church of Saint-Maclou and Rue Eau de Robec. This 121-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Rue Saint-Romain and CHU-Hospital of Rouen are also a short walk from this Rouen hotel.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

The 121 rooms are air-conditioned and have an array of amenities, including coffee makers, phones, and ironing boards. Guests can expect free WiFi and flat-screen TVs with satellite channels. Desks are also standard.


Property features

Mercure Rouen Champ Mars offers a fitness center, a sauna, and free WiFi in public areas. Self parking is available for EUR 14.40 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 13 meeting rooms, conference space, and a business center.

Room options

Standard Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

55.0% of guests recommend this hotel

Total of 696 reviews