We had a family group of 6 traveling for a cruise - so crazy schedules, lots of luggage, mobility issues, etc... Joanne was AMAZING!!!!!!! She got us through the process seamlessly, she was exceptionally accommodating and more than reasonable in assisting us with our schedules. The home is beautiful, the neighborhood is incredible and everything was very comfortable! Thank you, Joanne, for starting our vacation off in the BEST way possible!