The location was easy to get to even though the parking is on a hill, our Prius was able to make it. The place looks exactly like the pictures. The couch was comfortable and the beds had memory foam mattresses (I thought was comfortable, but my other family member did not). The hosts were nice enough to send a welcome guide that explains what they have and how to use it, but herein lies the problem. First, they had said they had a roku tv and no local channels, however it was exactly the opposite. The TV didn't have any apps (except Netflix which kept having an error so we couldn't get it to work) and only had local channels which broke up on certain stations. They also claimed to have an Alexa, but we never found it. There was also rules for sorting and recycling garbage into the correct color bins, however in the apartment there was two blue bins, and a white bin ( white was never mentioned. There was no green to put food/compose. And there was no black for regular garbage) we sorted the best we could, but I think having the color bins in the apartment would help with sorting. The heating system was also weird as any time we tried to turn the heat up, it would click on for 3 seconds then cut off for 5 minutes, then repeat. We never tried the air unit since it was never warm enough. Now comes to the things that need to be repaired. The tub drain didn't lock in place which forced us to take only showers. One of the bedroom doors refused to stay shut, as every time I'd close it at night, it would be cracked open in the morning. One of the blinds in the back bedroom was just laying over a chair ( I had let the owner know about it) which didn't bother us, just odd. The biggest gripe I have is by far the dishwasher. So we were told in our check out instructions to wash our dishes or load and run the dishwasher. So we decided to load the dishes the night before we left. First, there were dirty dishes in there from the previous people who stayed ( it was no longer a mystery why we only had 3 coffee cups available). So we loaded our dishes in to wash ours and the people before. However none of the buttons worked except "Quick Wash" so we click that one. Fast forward to the morning and we find out the only thing the dishwasher did was wet the dishes. The tablet we put in wasn't even dissolved. This lead to us washing all dishes by hand. The final thing was most of the outlet plugs didn't work which made it hard to charge our stuff.