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Best Western Inverness Palace Hotel & Spa

3.0 out of 5.0

Recent guest reviews

Right on the river and great location to walk into the city or enjoy the riverside walk. Friendly staff, very comfortable rooms. Beautiful old building but with modern conveniences. Good buffet style breakfast included

We stayed a couple of nights in July 2017, found it friendly, rooms with a view, and in a great location. Special mention to Louise MacDonald who helped us! Rather a good breakfast too, and the pool a good facility.

The staff were amazing, very helpful. Helped me with my bags to my room. Also the car valet service was great. Bed was slightly hard, but thats just a personal preference and I can understand they can't change a mattress around for a customer every night.

Elegant rooms with tall ceilings that are tastefully decorated. The rooms aren't huge but they feel big and airy. We were lucky to be upgraded to a river view/view of Inverness castle (they will upgrade you if they have availability; we booked directly with the hotel and they included breakfast). What a treat. The views were beautiful. The location was very central (really it couldn't get better) and the pool and breakfast were nice also. A terrific choice.

I stayed at this hotel in August 2017 for business. It is a lovely hotel. Nice big rooms and lovely grounds. Missing fitness centre etc - it is more like a large and classy guest house. The breakfast is excellent and the food generally good. The best thing though is the staff who are superb

This is one of those grand hotels that has taken what were quite large rooms and added a bathroom. So, the square footage is compromised, but high ceilings make up for it. We had a wonderful view of the river and the castle, worth the upgrade for sure. Also, nice to have a pool, and were happy to eat a good quick dinner in the bar. If I could change one thing, it would be the room keys. I have become used the (perhaps illusory) feeling of safety that electronic locks give me. However, there is something charming about the creaky old doors.

Left in pretty late to book in peak season so better rates may be available. But the location is great, room 22 overlooked the river and had comfortable chairs to have a whisky in the bay window. Lovely complimentary bottle of smell whisky and fudge in the room. Plus nice gift bag of toiletries. Family run hotel. Friendly and helpful staff. Free parking. Great access point to beautiful river walks, restaurants etc.

Comfortable hotel, in a great location; right on the river facing the castle. It's a ten minute walk to the train station, and everything else, Inverness is a small walkable city, still location can't be beat. Handsome building with indoor pool and very nice lobby/ lounge on the ground floor. My room was a single which was small but nice. The bath had just been renovated from the look of it. The WiFi and cable tv worked fine. The hotel restaurant serves a hearty traditional breakfast buffet which I enjoyed. We were with a tour so we ate at the hotel's restaurant for 4 nights. These meals were good but got a little too similar with repeat visits. All in all a very nice hotel in a great location.

Greeted by friendly staff and a very lovely, knowledgable Manager. The room and bathroom very nice and clean, with a great view of the castle opposite and the river which leads to Lock Ness. Breakfast was good and plenty of it, though the staff looked a little overawed by the amount of guests (many Americans) who were coming and going. Very convenient with a very nice swimming pool and facilities.

Checked in at midnight to best bed I've ever had in a huge newly remodeled suite. Our castle onS Orlando overlooking the. Was Fiver with your busses at out front door. Found a laundry around the corner so we went home with clean clothes. Wish we had more days there. Great pool and fitness center and superb. Reakfast offerings of all types.

8 Ness Walk Inverness Scotland

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Best Western Inverness Palace Hotel & Spa places you next to Inverness Museum and Art Gallery and Inverness Castle. This 89-room, 3-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Centrally located in Inverness, the hotel is also a short walk from Inverness Cathedral and Eden Court Theatre.


In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


The 89 rooms have an array of amenities, including coffee makers, phones, and ironing boards. Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Desks are also standard.

Property features

At Best Western Inverness Palace Hotel & Spa, guests enjoy a full-service spa, an indoor pool, and a fitness center. If you drive, put free valet parking to good use. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and 3 meeting rooms.

Room options

Executive Room, 1 Double Bed, Non Smoking, View

Full 1 | Sleeps 2

Comfort Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Comfort Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Executive Room, 2 Single Beds, Non Smoking, View

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 1358 reviews