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Recent guest reviews

Our plans changed pretty last minute so I didn’t have many options. After reviewing all of the reviews I thought this was our best choice and boy was I wrong. Read the google reviews, not just orbitz!! I was extremely disappointed in this hotel and the reviews are not accurate in my opinion! First of all, the hotel is not even this color anymore and is definitely an older hotel. To me, is not in the best area for families, is not that clean, the floors had such a dirty feeling I kept my shoes on the entire time, the room has a smell which I think is from the water, there was an extremely creepy guy that watched my teenage daughters and I the entire time we were in the pool, there were splatters on the wall and a few sheets had cigarette burns in them. On the plus side the shower was always warm, air worked well, the pool was ok, the man at the front most of the time was very friendly and accommodating, close to most things we wanted to do and the breakfast to go was better than others we experienced. I would not stay here again and hope that other people do not make the same mistake I did. I think for a quick one night stay it may be ok but for a family definitely not.

This hotel is horrible. Don’t mach with the photo. Totally fraud.

Not the greatest place. Just adequate. Room was clean but smelled. At least no mold in bathroom. Very very noisey. Had a constant dripping noise but couldn't tell where it was coming from.

I like how clean the rooms were, how friendly the staff is. We really enjoyed them having the pool open, clean, big and with floaties for us to play with the kids.

Property is beautifully will stay there again and tell all my friends

Comfortable and clean.. Free breakfast for the early risers, but don’t expect any coffee through the the day.

I have nothing bad to say. Room and grounds were clean. The staff was very helpful. I asked if they had a spare fan, and they were happy to bring one to my room. I didn't go in the pool, but it looked clean. I would stay again.

Nothing at all Very bad Not enough towels not enough nothing no hot water plenty of room but i won’t stay there again

Quiet. Comfortable bed. Staff pleasant and accommodating. Pool is nice. Cookies in the afternoon and standard continental breakfast fare. Property was clean and well lit at night.

A recently refurbished older style motel, easy parking at the door. My room seemed new wth an excellent bed, couch, good sized fridge and microwave. Bathroom redone with good shower though why hand showers are not installed is beyond me, they're cheap and so useful compared to fixed overheads. Short drive to variety of eating choices or downtown. In FL you live in a car. Next to local airport but quiet.

Nice facility..not the Ritz but clean and affordable. Looks like they were doing some upgrades shows owners care about their property.

very good in all respects. good location for me - maybe a little close to a major road. room very clean, new fixtures in bathroom. I would use this place again.

Offered a continental breakfast. No place to sit and eat breakfast. Had to go back to the room while the food is getting cold.

Requested a smoke free bedroom with a king sized bed and booked online. We received a smoker's room with two beds and eventually got it changed but ended up paying about $15 than the online price. Staff was ok, must be tired from being there all day everyday

Excellent value for the price, location centralized,property clean and orderly and all staff very helpful. Would recommend for anyone on a budgeted stay. :)

good clean room, good location close to everything

This hotel was just fine for what I needed. I got in late and just needed a place to stay for the night. The rooms were clean on the inside from what I could tell, although the outside looks a little rough. It has a pool and ice machine and a complimentary breakfast with cereal, oatmeal, toast, bagels, coffee, juice, and fruit. The only suggestion that I have is that you DEFINITELY should call ahead and tell them to turn on the A/C a little BEFORE you get there. The weather was hot while I was there so I expected they would at least have the unit on low. It ended up being okay, though, because I got here, put my stuff inside, turned the a/c on high and left for about 30 minutes. It was still warm when I got there, but it cooled down over the next hour.

It's my 4th time in this hotel, because location is good and price too. But, I booked a non-smiking room, and the room beside me it was a smooking room. (insane). I felt like I was a smoker... I asked to change my room, the guy did it, but cursing me... But it's a cheap choice if you want to stay near the beach and restaurants in Lido Key.

N Tamiami Trail, 5340 Sarasota FL

Hotel highlights

  • Walking distance to John and Mable Ringling Museum of Art
  • Free continental breakfast
  • Free WiFi in public areas
  • Free uncovered self parking

Located in North Trail, SureStay Hotel by Best Western Sarasota North is adjacent to Ca’ d’Zan and within a 5-minute walk of other popular sights like Sarasota Classic Car Museum. This 44-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free self parking.


Dining

Free continental breakfast is included with your stay.


Rooms

The 44 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and free local calls. 39-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes and desks.


Property features

Guests of SureStay Hotel by Best Western Sarasota North enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a vending machine.

Room options

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Guest reviews for SureStay Hotel by Best Western Sarasota North

Everyone (9) Couples (10) Business (5) Family (5) Other (7)
2
Family

Our plans changed pretty last minute so I didn’t have many options. After reviewing all of the reviews I thought this was our best choice and boy was I wrong. Read the google reviews, not just orbitz!! I was extremely disappointed in this hotel and the reviews are not accurate in my opinion! First of all, the hotel is not even this color anymore and is definitely an older hotel. To me, is not in the best area for families, is not that clean, the floors had such a dirty feeling I kept my shoes on the entire time, the room has a smell which I think is from the water, there was an extremely creepy guy that watched my teenage daughters and I the entire time we were in the pool, there were splatters on the wall and a few sheets had cigarette burns in them. On the plus side the shower was always warm, air worked well, the pool was ok, the man at the front most of the time was very friendly and accommodating, close to most things we wanted to do and the breakfast to go was better than others we experienced. I would not stay here again and hope that other people do not make the same mistake I did. I think for a quick one night stay it may be ok but for a family definitely not.

By on Apr 19, 2021

Review comment responded on Apr 20, 2021

Dear Guest, Thanks for your stay at our hotel. We are sorry that you had a very unpleasant stay at our hotel. We have seriously taken note of your comments about multiple issues, which made your stay undesirable. It is clear that we have let you down, and for that, we apologize. This is not an indication of how we normally do business, and I’m concerned with the quality of your experience. We have taken up the issue with our management team and also instructed to take the required action. I hope you will generously give us another chance in the future. We take all comments seriously and will do better for you next time. Sincerely, Hotel Manager

1
Family with small children Business Business

This hotel is horrible. Don’t mach with the photo. Totally fraud.

By on Apr 19, 2021

Review comment responded on Apr 20, 2021

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. I also apologize if you saw any erroneous photos online. We will take action to correct on all sites under our control. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager

3
Partner Couples

Not the greatest place. Just adequate. Room was clean but smelled. At least no mold in bathroom. Very very noisey. Had a constant dripping noise but couldn't tell where it was coming from.

By on Mar 2, 2021

Review comment responded on Mar 2, 2021

Dear Guest, We regret all the inconveniences you had with the stay. I can see why you were dissatisfied and apologize to you. I’m terribly sorry that we failed to meet your expectations in so many ways. We take genuine pride in this hotel and believe that pride shows in everything we do most of the time. But we clearly let you down. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Sincerely, Hotel Manager

5
Family with small children

I like how clean the rooms were, how friendly the staff is. We really enjoyed them having the pool open, clean, big and with floaties for us to play with the kids.

By on Aug 1, 2020

Review comment responded on Aug 3, 2020

Dear Francis , A big thank you for your stay at our hotel. We are delighted to know everything went great during your stay. We strive for 100 % guest satisfaction, and glad you were so satisfied. We believe to provide a great combination of comfort, convenience, safety, friendly staff, clean rooms, great amenities & facilities, pools, value for money to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Eagerly looking for your next visit. Sincerely, Hotel Manager

5
Partner Couples Business Business

Property is beautifully will stay there again and tell all my friends

By , from manhattan NY on Jun 23, 2020

Review comment responded on Jun 23, 2020

Dear Rey, I appreciate your feedback. I’m glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. We are glad to know that you will tell your friends about our hotel and make us your first choice in the area for the future. We’ll be here for you, your friends and your colleagues when you need us. Sincerely, Hotel Manager

4
Everyone

Comfortable and clean.. Free breakfast for the early risers, but don’t expect any coffee through the the day.

By , from Hudson NY on Mar 25, 2020

Review comment responded on Mar 26, 2020

Dear Guest, Thank you for your great review! I'm so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. Additionally, we thank you for suggesting improvement points as mentioned in your review and we assure that they will be taken care of soon. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

5
Business Business

I have nothing bad to say. Room and grounds were clean. The staff was very helpful. I asked if they had a spare fan, and they were happy to bring one to my room. I didn't go in the pool, but it looked clean. I would stay again.

By on Mar 2, 2020

Review comment responded on Mar 2, 2020

Dear Guest, Thanks for taking a moment to comment about our hotel. I'm so pleased that your experience was nice enough that you will stay with us again and also that you would recommend us to others. I hope you have a chance to do that. If you have family members, friends or colleagues traveling in this area, make sure they know about our hotel. We'll do a great job meeting their needs too. Sincerely, Hotel Manager

4
Everyone

By on Dec 16, 2019

Review comment responded on Dec 17, 2019

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

1
Family

Nothing at all Very bad Not enough towels not enough nothing no hot water plenty of room but i won’t stay there again

By on May 30, 2019

Review comment responded on Jun 4, 2019

Dear Guest, Thank you so much for sharing your recent stay with us. It is very unfortunate that we did not create that positive experience to inspire a return visit. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on war foot and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager

4
Everyone

Quiet. Comfortable bed. Staff pleasant and accommodating. Pool is nice. Cookies in the afternoon and standard continental breakfast fare. Property was clean and well lit at night.

By on Mar 17, 2019

Review comment responded on Apr 9, 2019

Dear Guest, Thank you for the great review. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, safety, friendly staff, clean rooms, great amenities & facilities including parking, food junctions, value for money to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

SureStay Hotel by Best Western Sarasota North

N Tamiami Trail, 5340, Sarasota, FL 34234
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