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Granbell Hotel Otaru

3.0 star property

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Photo gallery for Granbell Hotel Otaru

Bar (on property)
Interior entrance
Corner Suite, Non Smoking | Free WiFi, bed sheets
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar
  • Laundry

Explore the area

View in a map
1-1 Sakaimachi, Otaru, Hokkaido, 047-0027
  • Place, Sakaimachi Street
    ‪1 min walk‬
  • Place, Otaru Canal
    ‪2 min walk‬
  • Place, Otaru Music Box Museum
    ‪11 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪55 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Free WiFi, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | Free WiFi, bed sheets

Hollywood Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Free WiFi, bed sheets

Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Free WiFi, bed sheets

Superior Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Accessible Room, Non Smoking

Accessible Room, Non Smoking | Free WiFi, bed sheets

Accessible Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking | Free WiFi, bed sheets

Corner Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Twin Room - Non-Smoking

Free WiFi, bed sheets

Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Hollywood Twin Room - Non-Smoking

Free WiFi, bed sheets

Hollywood Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room - Non-Smoking

Free WiFi, bed sheets

Superior Double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room - Non-Smoking

Living area | Smart speakers

Deluxe Twin Room - Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Accessible Room - Non-Smoking

Free WiFi, bed sheets

Accessible Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Corner Suite - Non-Smoking

Living area | Smart speakers

Corner Suite - Non-Smoking

  • Sleeps 4
  • Free WiFi

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OTARU RETREAT by Onko Chishin

Otaru
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 138 reviews
$442 nightly
The price is $486
May 26 - May 27
All taxes and fees included in total
OTARU RETREAT by Onko Chishin

About the neighborhood

Otaru

Granbell Hotel Otaru places you next to Otaru Canal and Sakaimachi Street. This 3-star hotel has 159 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Sakaimachi Street - 1 min walk - 0.1 miles
  • Otaru Canal - 2 min walk - 0.1 miles
  • Otaru City General Museum Ungakan - 6 min walk - 0.4 miles
  • Otaru Music Box Museum - 11 min walk - 0.6 miles
  • Shin Nihonkai Ferry - 3 min drive - 1.1 miles

Getting around

  • Otaru Station - 13 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 48 min drive

Restaurants

  • ‪小樽 かま栄 工場直売店 - ‬3 min walk
  • ‪廻転ずしとっぴー 小樽運河通店 - ‬2 min walk
  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪回転寿し 和楽 - ‬5 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬8 min walk

About this property

Granbell Hotel Otaru

Guests staying at Granbell Hotel Otaru enjoy a rooftop terrace, laundry facilities, and a vending machine. Self parking is offered for JPY 1500 per night. The 24-hour front desk has staff always at the ready.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and toothbrushes and toothpaste. Smart speakers are also standard.
Public bath/onsen services include an indoor public bath (no minerals).

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Hotel Torifito Otaru Canal
Otaru
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,002 reviews
$50 nightly
The price is $55
May 25 - May 26
Hotel Torifito Otaru Canal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Outdoors

  • Rooftop terrace

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • Elevator (43 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart speaker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 1500 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Granbell Hotel Otaru Hotel

Granbell Hotel Otaru Otaru

Granbell Hotel Otaru Hotel Otaru

Frequently asked questions

What can I see around Granbell Hotel Otaru?

This hotel is located in Otaru, just steps from Sakaimachi Street and Stained Glass Museum, and within a short walk of Otaru City General Museum Ungakan. You'll also find Otaru Music Box Museum and Rinyu Morning Market less than a mile away.

How much does it cost to stay at Granbell Hotel Otaru?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Granbell Hotel Otaru on May 24, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Granbell Hotel Otaru?

Yes, parking is offered for JPY 1,500 per night with in/out privileges.

Does Granbell Hotel Otaru feature a casino at the property?

No, Granbell Hotel Otaru doesn't have a casino.

Will I find an indoor pool at Granbell Hotel Otaru?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Granbell Hotel Otaru?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include slippers and free WiFi.

Does Granbell Hotel Otaru have a hot tub?

No, there isn't a spa tub at this hotel.

Does Granbell Hotel Otaru feature a restaurant that includes a breakfast menu?

No, Granbell Hotel Otaru doesn't have a restaurant that serves breakfast.

Will Granbell Hotel Otaru allow pets to stay for free?

No, pets aren't allowed at Granbell Hotel Otaru.

Does Granbell Hotel Otaru have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Granbell Hotel Otaru?

The closest major airport to Granbell Hotel Otaru is Sapporo Okadama Airport (OKD), which is 22.9 mi away (48 minutes by car).

Are there rooms with balconies at Granbell Hotel Otaru?

No, there aren't any guestrooms at Granbell Hotel Otaru that offer a balcony.

Granbell Hotel Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 90 reviews
Rating 8 - Good. 26 out of 90 reviews
Rating 6 - Okay. 6 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Recently updated rooms, a little small but not too small. Breakfast is great and lots of parking onsite for a fee.
Stayed 3 nights in Feb 2026

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, amenities
Clean modern room (albeit small), outstanding shower pressure and heat, good location.
Stayed 1 night in Feb 2026

10/10 Excellent

Maja

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Breakfast was amazing, can’t recommend that enough. Room was very comfortable and clean.
Stayed 3 nights in Jan 2026

8/10 Good

Christy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had booked a room at another hotel. It was horrible! So bad in fact I could not spend 1 single night there. I switched to the Granbell. The place was clean and well kept. I really appreciate the staff accomodating me.
Stayed 3 nights in Jan 2026

10/10 Excellent

Samuel, Dublin

Stayed 4 nights in Jan 2026

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Amazing location, friendly & helpful staff, great onsen, and comfortable beds.
Stayed 2 nights in Jan 2026

8/10 Good

Wen Yan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great and new.
Stayed 2 nights in Oct 2025

6/10 Okay

Hitomi

Liked: Cleanliness, property conditions & facilities
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Stayed 1 night in Sep 2025

10/10 Excellent

Wing

Stayed 1 night in Jul 2025

8/10 Good

豪紀

Liked: Cleanliness, amenities, property conditions & facilities
トイレ、ベッドが綺麗でとてもよかった！
Stayed 1 night in Feb 2026

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, amenities
Venligt, rent og god lokation. Hyggelig bar med udsigt over Otaru.
Stayed 1 night in Feb 2026

10/10 Excellent

Katsumi

Stayed 1 night in Jan 2026

10/10 Excellent

HUIWEN

Stayed 1 night in Jan 2026

10/10 Excellent

KA yan

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025

10/10 Excellent

Tetsuo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
客室や設備も新しく、また朝食の内容も良かったです。ホテルの場所が駅から少し遠いのが難点でしたが、冬場でなければ問題ない距離の範囲でした。
Stayed 1 night in Jan 2026

8/10 Good

SEUNGCHUL

Liked: Cleanliness, staff & service, amenities
직원분들 친절합니다
Stayed 1 night in Jan 2026

8/10 Good

Subyung

Liked: Cleanliness, staff & service, amenities
객실도 깨끗하고 직원들이 친절합니다. 기타 부대 시설도 좋고 운하도 가까워 좋았습니다.
Stayed 1 night in Jan 2026

10/10 Excellent

NORIKO

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
ホテル全体に清潔感があった。アクセスがよく、観光するのも便利でした。
Stayed 1 night in Jan 2026

10/10 Excellent

Hok Yiu

Stayed 1 night in Jan 2026

10/10 Excellent

AKIKO

Stayed 1 night in Jan 2026

8/10 Good

yoshizumi

Liked: Cleanliness, staff & service, amenities
海外からの客に対して最低限のマナーを守って頂くように宿泊施設としての対応を講じて頂きたい。
Stayed 1 night in Jan 2026

10/10 Excellent

正幸

Liked: Cleanliness, amenities, property conditions & facilities
大浴場もあり、朝食のメニューも豊富でスタッフもきびきび働いていた
Stayed 1 night in Jan 2026

8/10 Good

Daijiro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーションやお風呂がよかったです。
Stayed 1 night in Jan 2026

10/10 Excellent

Yuria

Stayed 1 night in Jan 2026

10/10 Excellent

Kanoko

Liked: Staff & service, amenities
Disliked: Cleanliness
新しいホテルでとても綺麗でした。 ハイセンスなカッコ良さがあり、部屋にはなかったけど、各階にあるウォーターサーバーもナイス！！ ひとつ残念なのは、部屋の掃除がイマイチだったこと。 あのテーブルは拭いていないな コーヒーの後が残ったままで、自分で拭く羽目に、、、 まぁ、許せる範囲内ではあったので。
Stayed 1 night in Jan 2026