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Comfort Hotel Sapporo Susukino

3.0 star property

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Photo gallery for Comfort Hotel Sapporo Susukino

Reception
Exterior
Property amenity
Property amenity
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
1-2-10 Nishi, Minami 5-Jo, Chuo-Ku, Sapporo, Hokkaido, 064-0805
  • Place, Susukino Street
    ‪2 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪3 min walk‬
  • Place, Nijo Market
    ‪3 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Room amenity

Room, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Sapporo

Located in Sapporo City Centre within a 5-minute walk of Tanukikoji Shopping Street, Comfort Hotel Sapporo Susukino is within a mile (2 km) of other popular attractions like Sapporo JR Tower. Each of the 152 rooms at this 3-star hotel includes a refrigerator, an electric kettle, and a flat-screen TV.

What's nearby

  • Susukino Street - 2 min walk - 0.1 miles
  • Tanukikoji Shopping Street - 3 min walk - 0.2 miles
  • Nijo Market - 3 min walk - 0.2 miles
  • Sapporo TV Tower - 8 min walk - 0.5 miles
  • Nakajima Park - 11 min walk - 0.6 miles

Getting around

  • Hosui-Susukino Station - 1 min walk
  • Sapporo Station - 14 min walk
  • Sapporo Okadama Airport (OKD) - 28 min drive

Restaurants

  • ‪居酒商 古典家 - ‬1 min walk
  • ‪SALVATORE CUOMO & BAR すすきの - ‬1 min walk
  • ‪甘味処デンキ茶房 - ‬1 min walk
  • ‪Holiday - ‬1 min walk
  • ‪BAR SPEY R. - ‬1 min walk

About this property

Comfort Hotel Sapporo Susukino

Guests of Comfort Hotel Sapporo Susukino enjoy free WiFi in public areas, express check-in, and laundry facilities. Self parking is offered for JPY 2000 per night. The 24-hour front desk has staff standing by to help with luggage storage, access to locker space, and securing valuables. This hotel also has a vending machine.
Guests can expect free WiFi and 32-inch flat-screen TVs. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, electric kettles, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2,000 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Designated smoking areas
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding
  • Cribs/infant beds are available for JPY 1100.0 per night

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 2000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Sapporo Susukino
Comfort Sapporo Susukino
Comfort Hotel Sapporo Susukino Hotel
Comfort Hotel Sapporo Susukino Sapporo
Comfort Hotel Sapporo Susukino Hotel Sapporo

Frequently asked questions

Is a free cancellation option available at Comfort Hotel Sapporo Susukino?

Comfort Hotel Sapporo Susukino offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Hotel Sapporo Susukino?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel Sapporo Susukino on Apr 6, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Comfort Hotel Sapporo Susukino?

This hotel is situated in Sapporo City Centre within a short 4-minute walk of Tanukikoji Shopping Street and also 20 minutes on foot from Sapporo JR Tower. You'll also find Sapporo Dome and Odori Park within a short drive.

Is parking available on site at Comfort Hotel Sapporo Susukino?

Yes, parking is offered for JPY 2,000 per night.

Does Comfort Hotel Sapporo Susukino feature a casino?

No, Comfort Hotel Sapporo Susukino doesn't have a casino.

Is there an indoor pool at Comfort Hotel Sapporo Susukino?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Comfort Hotel Sapporo Susukino?

Amenities that appeal to couples at this hotel include in-room massages, premium bedding, and slippers.

Does Comfort Hotel Sapporo Susukino have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Hotel Sapporo Susukino have a restaurant that serves breakfast?

Comfort Hotel Sapporo Susukino offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Hotel Sapporo Susukino allow pets to stay free of charge?

No, pets aren't allowed at Comfort Hotel Sapporo Susukino though service animals are welcome.

Does Comfort Hotel Sapporo Susukino have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Comfort Hotel Sapporo Susukino?

The closest major airport to Comfort Hotel Sapporo Susukino is Sapporo Okadama Airport (OKD), which is 6.9 mi away (28 minutes by car). Another top airport is New Chitose Intl. Airport (CTS), which is around 24.7 mi away.

Can I book a room with a balcony at Comfort Hotel Sapporo Susukino?

No, there aren't any guestrooms with balconies at Comfort Hotel Sapporo Susukino.

Comfort Hotel Sapporo Susukino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 170 out of 248 reviews
Rating 8 - Good. 64 out of 248 reviews
Rating 6 - Okay. 9 out of 248 reviews
Rating 4 - Poor. 4 out of 248 reviews
Rating 2 - Terrible. 1 out of 248 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Yuk Kwan

Liked: Cleanliness, staff & service
The room was big, clean and comfortable. Breakfast was ok; all-day coffee and tea was a plus. Susukino subway station's right outside the hotel. Super convenient. I'd stay here again if I'm ever back in Sapporo.
Stayed 5 nights in Dec 2025

10/10 Excellent

Joel, ORINDA

N
Stayed 1 night in Dec 2025

10/10 Excellent

Bruce, Paddington

Liked: Cleanliness, staff & service, property conditions & facilities
One of our favourite hotels in Sapporo, rooms are new neat and clean, comfortable bed. Breakfasts are great with a nice selection
Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location, clean room, nice bed and hearty breakfast. Polite staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

sandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious for Japan standard. The front desk staffs are friendly and helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good service from front desk and breakfast staff. Breakfast was good and hearty like a home cook meal. Room is clean when we checked in. Was maintained during our stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice with a good selection of items. This hotel is near to several subway stations, very convenient.
Stayed 8 nights in Sep 2025

10/10 Excellent

dancy

Stayed 1 night in Jul 2025

10/10 Excellent

Yongyu

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great price.
Stayed 3 nights in Jun 2025

8/10 Good

Mable A

Liked: Cleanliness, property conditions & facilities
I had a pleasant experience at this hotel. It was clean, and the staff were polite and friendly. The breakfast was also a nice touch and quite enjoyable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Warren, Coorparoo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Nice breakfast Very good location
Stayed 5 nights in Apr 2025

6/10 Okay

Charlie, Bang Bua Thong

Traveled with family
Liked: Staff & service
I really enjoy and happy with my room but Susukino area is too dangerous.
Stayed 14 nights in Mar 2025

10/10 Excellent

Saki

Stayed 4 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and good breakfast. Room is clean.
Stayed 4 nights in Mar 2025

6/10 Okay

Anne

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is ok: the rooms are small with very little storage. You essentially have to leave everything in your suitcase. Toiletries are also limited: no lotion for instance. I struggled quite a bit with keeping the room warm enough: the Air Conditioning would go on standby when you left the room (as you remove your key card from the slot at the entrance). I understand the desire to conserve energy, I appreciate the sentiment but noone wants to go back to a chilly room at the end of a chilly, snowy/wet day! I bypassed the system by inserting another card and leaving it on (at a low setting) all day but I don’t think I should have had to do that. (And even still, the AC seemed to randomly start blowing chilly air when the room wasn’t that warm to begin with) Also, note that the fridge will be set at “1” (meaning practically OFF). Turn that sucker up if you want your stuff chilled. Now, the breakfast buffet is indeed pretty good, though I gather that other hotels offer similarly good breakfast buffets. Overall, it’s an economical option with little-frills service. It’s fine.
Stayed 4 nights in Mar 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are super friendly and helpful, and the facility was clean. Our included breakfast featured a nice variety of foods. The room itself (double) was very uncomfortably tiny. There was literally no place to put any of our belongings, besides a tiny cutout near the door (1' x 1.5'). I ended up stacking my bags and belongings at the foot of the bed, while my wife stacked hers beside it. The bed was in the corner, so there was no way for me to get off of it without crossing over my partner. Again, the hotel is nice, clean, well-situated, and recommended. Just be aware that our room was tiny, even by Japan standards.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central areas with lots of shopping and eateries nearby in the Odori-Susukino area
Stayed 5 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great hotel. Might be 3 star hotel but 5 stars for staff and 5 star location. Rooms are quite spacious and comfortable. Very clean. Friendly and helpful staff. Very good breakfast included in the price of room. Location is excellent being a few minutes walk from Susukino station and shopping area. Metro station right outside the hotel door. Would stay at this hotel again for sure.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ioanna

Great location, free breakfast super convenient, people super polite!
Stayed 4 nights in Feb 2025

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
complimentary breakfast
Stayed 3 nights in Jan 2025

10/10 Excellent

Jerusha, Quezon City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Bruce, Paddington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, lovely complimentary breakfast, neat tidy rooms, helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

CHI KIN, Hong Kong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast okay and no need to bother
Stayed 2 nights in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and convenience.
Stayed 1 night in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Money valuable
Stayed 1 night in Oct 2024