Mercure Santos Hotel places you within 3 miles (5 km) of popular attractions like Monte Serrat and Museum of Coffee. This 119-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Flag Square and Santos Beach are also a short walk from this Santos hotel.


This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.


Mercure Santos Hotel's 119 air-conditioned rooms provide sofa beds, minibars, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Hair dryers, safes, and phones are other standard amenities.

Property features

Guests staying at Mercure Santos Hotel enjoy an outdoor pool, a fitness center, and a sauna. Valet parking is offered for BRL 20.00 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a rooftop terrace, free WiFi in public areas, and 4 meeting rooms.


  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Mercure Santos Hotel provides a sauna and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary.

Event facilities measuring 3174 square feet (295 square meters) include meeting rooms. This business-friendly hotel also offers a rooftop terrace, complimentary newspapers in the lobby, and 24-hour room service. Onsite parking is available (surcharge).

  • 24-hour front desk 
  • Total number of rooms - 119 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Free WiFi 
  • Meeting rooms 4 
  • Valet parking (surcharge) 
  • Rooftop terrace 
  • Poolside bar 
  • Luggage storage 
  • Restaurant 
  • Conference space size (meters) - 295 
  • Number of meeting rooms - 4 
  • Conference space size (feet) - 3174 
  • Sauna 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

Mercure Santos Hotel offers 119 air-conditioned accommodations with minibars and safes. Accommodations are furnished with single sofa beds. LCD televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Housekeeping is provided daily.

  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Shower only 
  • In-room safe 
  • Sofa bed 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • LCD TV 
  • Sofa bed size 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Da Franco Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types


  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

Service animals exempt from fees/restrictions

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: BRL 33.00 per person (approximately)
  • Valet parking fee: BRL 20.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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