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Mercure Sao Paulo Pinheiros

3.5 out of 5.0

Recent guest reviews

Sorry to say but the hotel is not 4stars but rather 2 at the best Small living room cramped bathroom and picolino bed room Hotel food is not good too salty Very noisy. People live outdoors gete till 2 am so opeb windows are not ab option and the airco is terrible

I have been recently to Sao Paulo and decided to stay here because they have a check-in earlier than most of the hotels in the area. Check-in starts at 12 so it was the best solution for me because I had to work a couple of hours before heading to the center. The hotel is in a good area not very far from Avenida Paulista. I booked an apartment with small kitchinette and I had a pleasant stay. The room was clean and the amenities were all functioning. The only downside was the reception staff which did not speak English but speaks Spanish. I highly recommend this hotel.

I was here for 4 days. Hotel is good with drawing room and kind of small kitchen and bed room. Nice design with very good view of the city as I was on the 20th floor. Hotel staff is not too much friendly and does not speak English well specially the support staff does not speak English at all. Breakfast is very good and they have gym, sauna and I door pool. Neighborhood is good where you can find restaurants and coffee shops. They do not exchange foreign currency so if you are foreigner you need to exchange money yourself. There is a place near by 2 blocks. They don't provide shuttle service and Best way to come here is taking an Uber ride from GRU airport. The local fructose will take around 150 BRL which will be like 70USd if u exchange money at airport so call an Uber and you can be here in 70BRL max.

In many ways it's a weak four stars. A very busy hotel. The rooms aren't big but they are very nicely designed and highly functional. You even get a living room squished in. The wifi is good and free. Microwave. More than adequate breakfast buffet. Bacon, fresh fruit, juices, yogurt, baked goods. Flaky room cards though, front desk a little overworked, little amenities like shampoo, etc, soap bars not always replenished. If no fancy expectations this place will satisfy immensely. Clean.

Three people of our group (RATP- IXXi from Paris-France) booked in Mercure Pinheiros São Paulo for 4 nights due to proximity of our client . More, our target was to work together in the hotel connected with the RATP headquarters in Paris by internet to exchange informations and important documents building up our client contract. How to do that without internet availability during this 3 days period? We were obliged to change hotel in the third day, this because reception continually certified: "Internet will be available max in 2 hours" . But never. No business work possible for a Multinational Company in Mercure Pinheiros São Paulo hotel.

I usually go to são paulo 2 or 3 times a year and always stay at the same place. Already feeling at home there! Crew are nice and good accommodations. As always, I recommend it! It's clean, quiet rooms, good breakfast fot start the day.

The check in took more than 15min. And after this, I was given a two bedded room - even though I request a double bed. I was not acknowledged by my Accor Le Club fidelity program, was not offered a free room upgrade or a welcome drink, as I should by their rules. Aircon worked poorly. Bathroom clogged once. At check out, was almost charged for breakfast - even though it was included in my reservation. Location was great and bed nice. Room clean.

Since 2014, Each 15 days, I've been visiting my daughter in Saint Paul (São Paulo) and I've been choosing this hotel. There is two very important things to choose this hotel. First, there is a swimming pool with warm water (my daughter loves swimming). The second thing, the hospitality fro the staff is the best. They've known not only my name but my wishes.

The staff was very helpful at the front desk and in the Resturant. It's a pleasant hotel with all of the basics. The food in the resturant is adequate, not bland, but not a lot of flavor either. When getting acquainted with a new country sometimes it's good to ease into eating more authentic local foods :-) The room was clean and just enough space for one person. It didn't have wash I'm not sure if it's cultural or this hotels preference. There is a nice courtyard off of the lobby and it's also your view from the fitness center.

This hotel has a lot going for it: good location, largely excellent service, good facilities, pleasant rooms. I especially liked my room - high on the 14th floor with a breathtaking view over the city. It was divided in two: adequately sized bedroom and sitting room with kitchen alcove equipped with a microwave. It's got a very nice pool, good fitness centre, the breakfasts are excellent and the staff were always helpful and polite and attentive to me. I would definitely begiving them five stars if they hadn't insulted and disparaged a fellow guest, a very gifted and distinguished theatre artist, because she was a trans woman. This is common in wider Brazilian society but totally unacceptable in a hotel.

Rua Capote Valente 500 Sao Paulo SP

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in Jardins, Mercure Sao Paulo Pinheiros is within 2 miles (3 km) of popular attractions such as Football Museum and Pacaembu Stadium. This 200-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center. Located centrally in Sao Paulo, it's also close to Municipal Theater and Trackers.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


All 200 air-conditioned accommodations feature separate bedrooms. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Microwaves, minibars, and coffee makers are other standard amenities.

Property features

Guests of Mercure Sao Paulo Pinheiros have access to an indoor pool, a 24-hour fitness center, and a sauna. Valet parking is offered for BRL 22 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Standard Apartment, 1 Double Bed

Full 1 | Sleeps 2

Superior Apartment, 1 Double Bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 957 reviews