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Grand Mercure SP Itaim Bibi

4.5 star property
Luxury hotel with a 24-hour fitness center and a steam room

Choose dates to view prices

Photo gallery for Grand Mercure SP Itaim Bibi

Outdoor pool, sun loungers
Exterior
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Rua Tenente Negrao 200, Itaim Bibi, São Paulo, SP, 04530-030
  • Place, Sírio Libanês Hospital
    ‪3 min walk‬
  • Place, Hospital Vila Nova Star
    ‪8 min walk‬
  • Place, Ibirapuera Park
    ‪11 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Accessible Full

Minibar, in-room safe, desk, blackout drapes

Deluxe Accessible Full

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Accessible Light

Minibar, in-room safe, desk, blackout drapes

Deluxe Accessible Light

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room (City Lights)

Minibar, in-room safe, desk, blackout drapes

Executive Room (City Lights)

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

7.2 out of 10
Good
(5 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Balcony, City View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Balcony, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, Park View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Balcony, Park View

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

São Paulo

Located in Itaim Bibi, Grand Mercure SP Itaim Bibi is within a 5-minute walk of Sírio Libanês Hospital and within 15 minutes of other popular attractions like Brigadeiro Faria Lima Avenue. This 155-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Sírio Libanês Hospital - 3 min walk - 0.2 miles
  • Hospital Vila Nova Star - 8 min walk - 0.5 miles
  • Hospital e Maternidade São Luiz Unidade Itaim - 9 min walk - 0.5 miles
  • Ibirapuera Park - 11 min walk - 0.6 miles
  • Brigadeiro Faria Lima Avenue - 13 min walk - 0.7 miles

Getting around

  • Sao Paulo Cidade Jardim Station - 4 min drive
  • Moema Station - 5 min drive
  • São Paulo/Guarulhos Intl. Airport - 49 min drive

Restaurants

  • ‪New Dog - ‬3 min walk
  • ‪Bistrot du Quartier - ‬2 min walk
  • ‪Pizzaria Camelo - ‬3 min walk
  • ‪Terraço Juscelino - ‬2 min walk
  • ‪Caires - ‬2 min walk

About this property

Grand Mercure SP Itaim Bibi

Luxury hotel with a 24-hour fitness center and a steam room
Guests of Grand Mercure SP Itaim Bibi have access to an outdoor pool, a 24-hour gym, and a steam room. Valet parking is offered for BRL 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and 46-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, minibars, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (BRL 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall
  • Steam room

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (2,745 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 157.50 per accommodation, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BRL 75 per person
  • Covered valet parking fee: BRL 50 per day
  • Pet fee: BRL 157.50 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capital GC
Capital GC Hotéis Aparthotel
Capital GC Hotéis Aparthotel Sao Paulo
Capital GC Hotéis Hotel Sao Paulo
Capital GC Hotéis Hotel
Capital São Paulo Itaim Hotel
Capital GC Hotéis Sao Paulo
Capital GC Hotéis
Capital São Paulo Itaim
Capital Itaim
Capital Managed Accorhotels Hotel Sao Paulo
Capital Managed Accorhotels Hotel
Capital Managed Accorhotels Sao Paulo
Capital Managed Accorhotels
Grand Mercure São Paulo Itaim
The Capital São Paulo Itaim
The Capital GC Hotéis
Capital São Paulo Itaim Bibi Future Grand Mercure Hotel
Capital São Paulo Itaim Bibi Future Grand Mercure
Hotel The Capital São Paulo Itaim Bibi Future Grand Mercure
The Capital São Paulo Itaim Bibi Future Grand Mercure Sao Paulo
Grand Mercure São Paulo Itaim
The Capital GC Hotéis
Capital São Future Grand Mercure Hotel
Capital São Future Grand Mercure
The Capital São Paulo Itaim
The Capital Managed by Accorhotels

Frequently asked questions

Are free cancellation options available at Grand Mercure SP Itaim Bibi?

Grand Mercure SP Itaim Bibi provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Grand Mercure SP Itaim Bibi?

This hotel is situated in Itaim Bibi within a short 17-minute walk of Ibirapuera Park and also 15 minutes on foot from Brigadeiro Faria Lima Avenue. You'll also find Paulista Avenue and Rua Augusta within a short drive.

Is parking available on site at Grand Mercure SP Itaim Bibi?

Yes, covered valet parking is offered for BRL 50 per day. Accessible parking and electric car charging are also available for guests.

Does Grand Mercure SP Itaim Bibi have a casino?

No, Grand Mercure SP Itaim Bibi doesn't have a casino.

Is there an indoor pool at Grand Mercure SP Itaim Bibi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Grand Mercure SP Itaim Bibi good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Grand Mercure SP Itaim Bibi?

No, but this hotel does have a steam room.

Does Grand Mercure SP Itaim Bibi have a restaurant that serves breakfast?

Yes, Grand Mercure SP Itaim Bibi serves buffet breakfast on weekday mornings for a surcharge from its restaurant.

Does Grand Mercure SP Itaim Bibi allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Grand Mercure SP Itaim Bibi for a fee of BRL 157.50 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Grand Mercure SP Itaim Bibi?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grand Mercure SP Itaim Bibi?

The closest major airport to Grand Mercure SP Itaim Bibi is São Paulo (CGH-Congonhas), which is 5.1 mi away (15 minutes by car). Another top airport is São Paulo/Guarulhos Intl. Airport, which is located 23.5 mi away (49-minute drive).

Can I book a room with a balcony at Grand Mercure SP Itaim Bibi?

Yes, every guestroom at Grand Mercure SP Itaim Bibi comes with a balcony with some featuring park views.

Grand Mercure SP Itaim Bibi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 886 reviews
Rating 8 - Good. 178 out of 886 reviews
Rating 6 - Okay. 63 out of 886 reviews
Rating 4 - Poor. 27 out of 886 reviews
Rating 2 - Terrible. 25 out of 886 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, Spokane

Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scammers

Not impressed. Our room was dirty and the hotel wanted $100 for early check-in even though the rooms were ready. Worse, some friends were charged this fee and others weren’t - super inconsistent and frustrating.
Stayed 1 night in May 2025

10/10 Excellent

Jesse

Stayed 1 night in Jul 2025

4/10 Poor

Pablo

Stayed 2 nights in Jul 2025

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stumbled upon the Grand Mercure completely by chance just walking in, looking for a spa that wasn't there anymore and ended up falling in love with it instantly. The front desk team was so warm, welcoming, and full of good energy that we decided to spend our last two nights in São Paulo there, and it was one of the best decisions of our trip. The entire atmosphere felt so inviting and comfortable, and the hospitality was next-level. And the restaurant… wow. I don’t know who the chef is, but they put their whole heart (and foot, in the best way) into the food every dish was spectacular. This is the kind of place that makes you feel at home while still feeling like you’re on a special getaway. I’d absolutely come back again without hesitation.
Stayed 2 nights in Jul 2025

10/10 Excellent

VALTER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed everything the hotel in general I would like to mention the front desk Piero , he was great , very polite , knowledgeable, we will be back for sure ! 5 stars !
Stayed 8 nights in Jun 2025

2/10 Terrible

Nikil

Disliked: Staff & service, property conditions & facilities
I had booked with breakfast through wotif but the property declined this saying this was not the case even though i showed them my wotif booking. Staff were unhelpful and rude.
Stayed 2 nights in Jul 2025

8/10 Good

rolando, boca raton

Stayed 1 night in Jul 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for price, neiborhood is very nice. Room decor is very modern and confortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Jul 2025

2/10 Terrible

FREDERICO

Disliked: Cleanliness
Terrible stay in that hotel!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Evelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, very nice breakfast with lots of tropical fruits, comfortable room, need to read notices about what to throw and what not to throw into the toilet
Stayed 2 nights in Jun 2025

8/10 Good

Sharon

Liked: Cleanliness, amenities
Hotel has good amenities, unfortunately we had a rude lady at check in but ended up getting good help from one of her colleagues. The hotel was very noisy, probably the noisiest hotel I have ever stayed at. Breakfast was good and easy to get around from here.
Stayed 1 night in Jun 2025

10/10 Excellent

ALEJANDRO, Pembroke Pines

Stayed 4 nights in Jun 2025

10/10 Excellent

Tamires

Liked: Cleanliness, amenities, property conditions & facilities
the breakfast is amazing!!
Stayed 1 night in May 2025

6/10 Okay

Mourad

Stayed 3 nights in May 2025

10/10 Excellent

John F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great! The hotel was very well appointed, clean, excellent amenities and ambience. Please see my other review, I booked two rooms. The service from Ian, George, and Leticia was absolutely incredible, they displayed exactly what great customer service should be. I would highly recommend this hotel for anyone wanting to stay in the Itaim Bibi area of São Paulo!
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grand Mercure Itaim Bibi was a great place to stay. The location was excellent very upscale, with great places to eat, great bars, shopping, and the Central Park of São Paulo all within easy walking distance. Every room has a balcony, the rooftop pool had incredible views of São Paulo. The room had a very comfortable King Size bed, amble space for working if needed, the room was very clean, nice size bathroom with a large walk-in shower, plenty of water pressure. Ian, George, and Leticia at the front desk gave incredible customer service and even spoke fluent English, which was very helpful since I do not speak Portuguese! They were super friendly, very knowledgeable about the areas restaurants, bars, and other attractions like shopping etc. I would give the stay a 10 out of 10 if that rating were available on this platform. I will return to São Paulo again, and only stay here. It was a great experience indeed. Job well done yo everyone! Thank you!
Stayed 3 nights in May 2025

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here last year and liked the location and the hotel
Stayed 3 nights in May 2025

10/10 Excellent

KCNA

Stayed 4 nights in Apr 2025

10/10 Excellent

Wojciech

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Saeid

Stayed 1 night in Apr 2025

8/10 Good

Saeid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

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