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Capcana Hotel São Paulo - Jardins

3.5 out of 5.0

Recent guest reviews

you got what you paid for, I only used it for a few hours after the flight

The hotel was simple but very clean. Breakfast was included. The location was close to the metro station so made it easy to explore the city. One of the guys at the front desk was very helpful!! He gave us recommendations on places to visit, restaurants and bars! He even helped us making reservations at restaurants...very pleased with the service provided!!

Great staff, perfect location, specially for people who wants to make business as is in a excellent area for this activity.

prices were so high since we were staying during the world cup so the hotel didnt match our expectations.

Since i was staying here for the World Cup the prices were overated and stayed in this hotel for which i paid a very high price but didnt meet my expectations.

This hotel is nothing like the pictures shown on the web (tricky). I booked and paid to stay at a deluxe room (3 nights/2days) indeed the first night I stayed on the 11th floor King Bed, spacy room but filthy and outdated, since I was not able to get hi-speed internet either they offered me a room the next day because there was no rooms available that night. the hotel offered me another room on the 6th floor where the internet was better, according to the guy on the front desk the problem was that my room was too far from the router. (So you paid higher price for a deluxe room where it's not guarantee hi-speed internet) So now they moved me to the 6th floor and it was worst (smaller, still filthy and finally I was able to have internet but only for 2 hours) the bed sheet was dirty, so I called the front desk to send somebody from the housekeeping staff to change the dirty sheets, and the front desk guy told me that they only had one person working the night shift and that she was having dinner at that precise moment, this was at 7pm on Wednesday night. Lastly, I ask to me moved to a deluxe room on my last night-mare, they did ( 3rd room) was also dirty and still no internet, at this point I didn't really care anymore because it was my last night. I do have to say that the bed and pillows were comfortable, also the only person that was helpful on the front desk was Giovana, Eduardo and Leonardo unfortunately not very helpful. Leonardo did not have the courtesy to even wish me a good day after I checked out. It is disgusting to arrive to a hotel and find it to be so dirty to the point where you have concerns for your health ( dirty sheets in the deluxe room??!!)and the staff excuse so lame.... One last tip, you better have your cloth ironed because the hotel does not have an iron nor ironing table.

The hotel's design is a little older, but it's a nice and comfortable space in a great location at a great price.

Alameda Santos, 484 Sao Paulo SP

Hotel highlights

  • Walking distance to Museum of Art of Sao Paulo
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Jardins within a short walk of Museum of Art of Sao Paulo, Capcana Hotel São Paulo - Jardins is within a mile (2 km) of other popular sights such as Sao Paulo Cultural Center. This 3.5-star hotel has 72 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center. Municipal Theater and Trackers are also nearby.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Capcana Hotel São Paulo - Jardins's 72 rooms are air-conditioned and have an array of amenities, including minibars, laptop-compatible safes, and phones. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Desks are also included.


Property features

Guests of Capcana Hotel São Paulo - Jardins enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. Valet parking is available for BRL 20 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include free newspapers, a terrace, and a hair salon.

Room options

Superior Single Room

Twin 1 | Sleeps 1

Deluxe Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Premium Room

Twin 2 | Sleeps 2