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Serra Alta Hotel

Property class: 3.5

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Photo gallery for Serra Alta Hotel

A large, historic building with multiple arched windows and a symmetrical facade.
An indoor swimming pool with clear glass walls, blue lounge chairs, and a view of the outdoors.
A spacious indoor area with wicker furniture, a glass ceiling, and a view of the outdoors.
A gym with various exercise equipment, large windows, and a view of the outdoors.
A wooden play structure with a slide and ladder, situated in a grassy yard with a building in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rua Paulo Muller, 250, Parque 23 de Setembro, Sao Bento do Sul, SC, 89280-370
  • Place, Pure Heart of Mary Church
    ‪8 min walk‬
  • Place, Araucárias Circuit Section 1 Starting Point
    ‪9 min walk‬
  • Place, Sao Bento do Sul Municipal City Hall
    ‪11 min walk‬

Room options

View all photos for Deluxe Quadruple Room

A hotel room with a wooden desk, two beds, a TV, and a window with sheer curtains.

Deluxe Quadruple Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premier Quadruple Room

A hotel room with two beds, a wooden desk, a nightstand, and a wall with a floral pattern.

Premier Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

A hotel room with two beds, a desk with a telephone, a lamp, and a window with curtains.

Standard Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed

About the neighborhood

Sao Bento do Sul

Located in Sao Bento do Sul Centro, Serra Alta Hotel is within a 10-minute walk of popular sights such as Sao Bento do Sul Municipal City Hall and Pure Heart of Mary Church. This 72-room, 3.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Pure Heart of Mary Church - 8 min walk - 0.4 miles
  • Araucárias Circuit Section 1 Starting Point - 9 min walk - 0.5 miles
  • Centro Cultural Doutor Genésio Tureck - 11 min walk - 0.6 miles
  • Sao Bento do Sul Municipal City Hall - 11 min walk - 0.6 miles
  • Municipal Historical Museum Dr. Felippe Maria Wolff - 15 min walk - 0.8 miles

Getting around

  • Joinville (JOI-Cubatao) - 120 min drive

Restaurants

  • ‪Kako's Self Service - ‬7 min walk
  • ‪Alpenbier - ‬14 min walk
  • ‪Emporio Do Sabor - ‬13 min walk
  • ‪Restaurante Green - ‬18 min walk
  • ‪Bllu Dog - ‬18 min walk

About this property

Serra Alta Hotel

Serra Alta Hotel features an indoor pool, a children's pool, and a gym. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and conference space.
32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. 20 bathrooms, minibars, and hair dryers are other standard amenities.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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9.4 out of 10, Exceptional, 306 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ESPAÇO bar
  • Manacá Gastronomia

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2,303 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 20 private bathrooms
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a security system.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 7:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel São Bento Sul
Novotel São Bento Sul Hotel
Novotel São Bento Sul Hotel Sao Bento do Sul
Novotel São Bento Sul Sao Bento do Sul
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel
Serra Alta Sao Bento do Sul
Serra Alta Hotel Hotel
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel Hotel Sao Bento do Sul

Frequently asked questions

Are free cancellation options available at Serra Alta Hotel?

Serra Alta Hotel offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Serra Alta Hotel?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Serra Alta Hotel on Nov 25, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Serra Alta Hotel?

This hotel is situated in Sao Bento do Sul Centro within a 10-minute walk of Sao Bento do Sul Municipal City Hall and Araucárias Circuit Section 1 Starting Point. You'll also find Centro Cultural Doutor Genésio Tureck and Municipal Historical Museum Dr. Felippe Maria Wolff less than a mile away.

Will I be able to park at Serra Alta Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Serra Alta Hotel have a casino at the property?

No, Serra Alta Hotel doesn't have a casino.

Will I find an indoor pool at Serra Alta Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Are there hot tubs at Serra Alta Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Serra Alta Hotel have a restaurant that serves breakfast?

Yes, Serra Alta Hotel serves free buffet breakfast at Manacá Gastronomia each morning.

Does Serra Alta Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Serra Alta Hotel.

Serra Alta Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 321 out of 484 reviews
Rating 8 - Good. 132 out of 484 reviews
Rating 6 - Okay. 23 out of 484 reviews
Rating 4 - Poor. 5 out of 484 reviews
Rating 2 - Terrible. 3 out of 484 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Fiz a mesma reserva das vezes anteriores e me deram iuma acomodação ruim; quarto para pne com cortina de plástico o que alaga o bsnheiro, a TV antiga sem smart com 3 canais. Tentei mudar mas me ofereceram um apto com uma geladeira extremamente barulhenta, onde não daria para dormir. Tbem a piscina passou a ter prioridade para a escola de natação chegando ao ponto de dividirem em 3 raias e usarem as 3 raias para aula; fiquei esperando meia hora para acabar e poder entrar com meu neto em uma raia.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava tudo limpo , café estava bom, funcionários atenciosos,
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel antigo e tradicional, localização especial em região central num ponto bem alto da cidade proporcionando uma bela vista. Ótimo café da manhã. Quarto limpo. Hotel aconchegante.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fui muito bem atendido em todos os locais do hotel. Todos os funcionários foram muito atenciosos e simpáticos. Sempre tratando com muita cordialidade
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima acomodação e localização para quem quer conhecer a região.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Quarto "quadruplo" só tinha 1 cama casal e 1 solteiro, mas como estávamos em 3, não reclamei. Cama solteiro estava sem lençol e só descobri quando fui dormir. Dormi só com cobertor mesmo. Só haviam 2 toalhas no quarto para 3 hóspedes. Café da manhã faltou água, pratos e café, com demora na reposição. Estava sem mesas disponíveis para sentar, mas haviam várias mesas com pratos por limpar para poder liberar. Havia roupão disponível para piscina, mas não ofereceram ao solicitar por toalhas. Não quero transmitir que não gostei do hotel, a estrutura e localização é otima. Bem aconchegante e excelente vista. Piscina gostosa, cafe da manhã muito bom. Os pontos de melhoria citados me surpreenderam justamente por ser um hotel mais premium, e com esta estrutura tão boa, não deveriam deixar a desejar no que é mais simples e básico, afinal, valor da diaria não deixa margem para esse tipo de falha apesar de serem contornáveis. Mas no geral, gostei do hotel. Recomendo.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hospedagem no geral ótimo! Não achei fazer sentido restringir o número de toalhas(1 por pessoa para 2 dias), não adequado ao padrão proposto pelo hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaria incrivel. Quarto limpo. Equipe de funcionario muito prestativa
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paguei antecipadamente a hospedagem. No check in queriam me cobrar novamente. Expliquei ao recepcionista que foi muito cordial e me disponibilizou o apartamento Mandei os comprovantes ao jotel wue havia pago. Tentei falar no hotéis.com Péssimo. Não há atend Somente digital que nada resolve. Na saída novamente queriam me cobrar. Falei ok, pode cobrar. Mas.... Irei processar a hotéis.com e o hotel por seguidos constrangimento... Aí.. por mágica...O hotel tentou a cobrança por outro meio eletrônico.... E não havia mais nada a pagar. Péssimo a hotéis.com Péssimo o comportamento do hotel Constrangimento é a regra das 2 empresas....
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hospedagem. super recomendo
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento sem controle dai quando fica cheio os carros travam… mais no restante tava tudo bem
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tudo ok, para trabalho vale a pena o valor
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local perfeito para relaxar com a família.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto amplo, chuveiro com ótima pressão e água quentinha. Café da manhã com bons itens, mas achei um pouco confuso e demorada a reposição. No geral foi bom, indico e voltaria.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa opção para um passeio tranquilo em uma cidade com boas opções gastronômicas, cervejarias, lojas além de valer visitar cidades da região como Campo Alegre
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Mesmo sendo uma edificação robusta o conforto acústico é ruim , é possível ouvir portas fechando constantemente… Além disso atendimento restaurante para jantar foi muito demorado mesmo com poucas mesas a atender , atenção e cuidado ao tomar café / comer ( pessoas lavando pratos e talheres que fazem um barulho desnecessário para a ocasião ) No mais o preço é um pouco elevado
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
O Hotel é muito bom, o que chamou atenção foi a
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local aconchegante, atendimento impecável, sempre Prontos para servir! Acomodação organizada e limpa. Não procuro outro hotel nesta cidade.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã muito bom e hotel muito bom
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo café da manhã e acomodações.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é muito bonito, com um belo espaço e uma vista panorâmica da cidade, com restaurante e boa área de piscinas. O quarto bem confortável, tudo impecavelmente limpo.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PONTOS POSITIVOS: Política de sustentabilidade. Mensagem no quarto de reutilização das toalhas, pulseiras de identificação reaproveitáveis com chip de leitura no restaurante. Sistema moderno de cadastro: Com CPF sistema busca todos os dados no .gov. Pratos executivos com ótimo preço (32 a 38) e deliciosos e bem servidos. Time dos funcionários prestativos e simpáticos. SUJESTÕES PROATIVAS: Cardápio mais completo (não tinha opção com massas e nem lanches). Interligação do comando dos elevadores, hoje são independentes: chama os 2 e vem os 2. Assim gasto de até 50% a mais de energia elétrica. Banheiro não tem janela externa. Deveria ser providenciado exaustão mecânica para saída dos odores. Revitalização geral: pinturas externas, verniz nas mesas de madeira, metais dos BWCs, etc..
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã bom.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom toda a estadia, café da manhã excelente, ambiente muito aconchegante, estacionando próprio, já havia me hospedado a muito tempo a traz, mas manteve o mesmo padrão, muito bom.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel atende bem as expectativas
Stayed 2 nights in Apr 2026