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Serra Alta Hotel

3.5 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Serra Alta Hotel

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Interior
Lobby sitting area
Front of property - evening/night
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Rua Paulo Muller, 250, Parque 23 de Setembro, Sao Bento do Sul, SC, 89280-370
  • Pure Heart of Mary Church
    ‪8 min walk‬
  • Sao Bento do Sul Municipal City Hall
    ‪9 min walk‬
  • Sao Bento do Sul Courthouse
    ‪3 min drive‬

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Room options

View all photos for Premier Quadruple Room

Minibar, in-room safe, desk, free WiFi

Premier Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premier Triple Room

Extra beds

Premier Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Double Room

Minibar, in-room safe, desk, free WiFi

Premier Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Minibar, in-room safe, desk, free WiFi

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Sao Bento do Sul

Located in Sao Bento do Sul Centro, Serra Alta Hotel is within a 10-minute walk of popular sights such as Sao Bento do Sul Municipal City Hall and Pure Heart of Mary Church. This 72-room, 3.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Pure Heart of Mary Church - 8 min walk - 0.4 miles
  • Sao Bento do Sul Municipal City Hall - 9 min walk - 0.5 miles
  • Sao Bento do Sul Courthouse - 3 min drive - 1.5 miles
  • Promosul Events Center - 10 min drive - 5.3 miles
  • Salto do Engenho Waterfall - 36 min drive - 19.6 miles

Getting around

  • Curitiba (CWB-Afonso Pena Intl.) - 174 min drive

Restaurants

  • ‪Restaurante Sandori - ‬16 min walk
  • ‪Kako's Self Service - ‬7 min walk
  • ‪Empório do Sabor - ‬13 min walk
  • ‪Vó Chica - ‬11 min walk
  • ‪Lanchonete Calcadao - ‬11 min walk

About this property

Serra Alta Hotel

Family-friendly hotel with free breakfast and a fitness center
Serra Alta Hotel features an indoor pool, a children's pool, and a gym. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and conference space.
32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Minibars, hair dryers, and safes are other standard amenities.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ESPAÇO bar
  • Manacá Gastronomia

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a security system.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 7:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel São Bento Sul
Novotel São Bento Sul Hotel
Novotel São Bento Sul Hotel Sao Bento do Sul
Novotel São Bento Sul Sao Bento do Sul
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel
Serra Alta Sao Bento do Sul
Serra Alta Hotel Hotel
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel Hotel Sao Bento do Sul

Frequently asked questions

Are free cancellation options available at Serra Alta Hotel?

Serra Alta Hotel offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do near Serra Alta Hotel?

This hotel is situated in Sao Bento do Sul Centro within a 10-minute walk of Sao Bento do Sul Municipal City Hall, Pure Heart of Mary Church, and Araucárias Circuit Section 1 Starting Point. You'll also find Sao Bento do Sul Courthouse and Municipal Historical Museum Dr. Felippe Maria Wolff within a short drive.

Is there parking available at Serra Alta Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Serra Alta Hotel have a casino at the property?

No, Serra Alta Hotel doesn't have a casino.

Will I find an indoor pool at Serra Alta Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Serra Alta Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Serra Alta Hotel?

No, but this hotel does have a steam room.

Does Serra Alta Hotel have a restaurant that serves breakfast?

Yes, Serra Alta Hotel serves free buffet breakfast at Manacá Gastronomia each morning.

Does Serra Alta Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Serra Alta Hotel.

Does Serra Alta Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Serra Alta Hotel?

No, there aren't any guestrooms with balconies at Serra Alta Hotel.

Serra Alta Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 256 out of 378 reviews
Rating 8 - Good. 104 out of 378 reviews
Rating 6 - Okay. 15 out of 378 reviews
Rating 4 - Poor. 3 out of 378 reviews
Rating 2 - Terrible. 0 out of 378 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Kelley

Stayed 1 night in Jan 2025

10/10 Excellent

Fabricio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Troy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and comfortable. Chocolate covered bananas are tasty.
Stayed 3 nights in Mar 2020

8/10 Good

JOSE ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontos positivos: localização, serviço, café da manhã, piscina. A melhorar :brinquedoteca, academia .
Stayed 1 night in Dec 2019

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly bathroom

Very comfortable bed and blankets. The bathroom was smelly. The breakfast was ok. There are many items, but the taste was not so good. The checkout on Sundays are extended to 5 pm.
Stayed 1 night in Aug 2019

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the place

Amazing
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Kelley

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2018

8/10 Good

Antonio, Joacaba

Liked: Cleanliness, staff & service, property conditions & facilities

Very Good !

Very Good !

8/10 Good

Gilberto

Stayed 1 night in Aug 2024

10/10 Excellent

Flavio Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Wilson Roberto Baratto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rodrigo Alcides

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom!

Hotel aconchegante para ir com família e amigos. Ele é um pouco antigo, porém não é desatualizado. É tão aconchegante, que não da vontade de sair dele. Poderiam melhorar/facilitar algumas questões que passam despercebidas, como por exemplo pais que possuem bebês pequenos, tem que toda hora solicitar ao restaurante para aquecer as mamadeiras ou disponibilizarem água quente, sendo que isso poderia facilmente ser resolvido com um microondas/chaleira elétrica compartilhado (na brinquedoteca, por exemplo).
Stayed 2 nights in Aug 2024

10/10 Excellent

alysson

Stayed 1 night in Aug 2024

10/10 Excellent

Tharyk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, muito confortável. Ótimo café da manhã. Funcionários muito atenciosos.
Stayed 2 nights in Jul 2024

10/10 Excellent

MARCIAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor atendimento de hotel que ja tive

Local muito bem localizado, equipe preparada. So achei que o cardapio do restaurabte poderia ser mais variado. Porem.nao interfere na estadia.
Stayed 1 night in Jan 2024

10/10 Excellent

ANA LUIZA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuloso

Stayed 1 night in Nov 2023

10/10 Excellent

Jânio Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tranquilidade

Muito bom. Hotel antigo, mas bem conservado. Atendimento excelente.
Stayed 2 nights in Oct 2023

10/10 Excellent

ANTONIO M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo hotel com excelentes colaboradores.

Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável

Hotel familiar, oferece conforto e lazer para um final de semana de descanso e aconchego.
Stayed 2 nights in Apr 2023

8/10 Good

Cyrus

Business traveler
Liked: Cleanliness, staff & service, room comfort

Um bom hotel

Um bom hotel, aconchegante e com uma vista incrível. Da para notar, pricipalmente nos banheiros, que é um hotel bem antigo que precisa dar uma reformada
Stayed 1 night in Mar 2023