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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
VIP Access

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Interior
Traditional Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Lobby
Outdoor spa tub
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Malecon
    ‪4 min walk‬
  • Place, Santa Maria la Menor Cathedral
    ‪5 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪24 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(23 reviews)
  • Garden view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Santo Domingo

Located in Zona Colonial, Luca Hotel by Heritage Residences Signature Collection is next to Quinta Dominica and Calle El Conde. This 11-room, 3.5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a hot tub.

What's nearby

  • Calle El Conde - 1 min walk - 0.1 miles
  • Columbus Park - 4 min walk - 0.3 miles
  • Malecon - 4 min walk - 0.3 miles
  • Santa Maria la Menor Cathedral - 5 min walk - 0.3 miles
  • Calle Las Damas - 6 min walk - 0.3 miles

Getting around

  • Pedro Livio Cedeno Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Maraca - ‬2 min walk
  • ‪Petrus - ‬3 min walk
  • ‪Casa De Yura - ‬3 min walk
  • ‪Onnos Bar - ‬3 min walk
  • ‪El Buho Cafe - ‬2 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Guests staying at Luca Hotel by Heritage Residences Signature Collection enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 50 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a hot tub, a meeting room, and a terrace.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds are dressed in down comforters and bathrooms offer rainfall showers and designer toiletries. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • In-room roll-in shower

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Luca Hotel Santo Domingo

Luca Santo Domingo

Luca Hotel

Luca Hotel by The Oxo House

Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

Is a free cancellation option available at Luca Hotel by Heritage Residences Signature Collection?

Luca Hotel by Heritage Residences Signature Collection provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Luca Hotel by Heritage Residences Signature Collection?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Luca Hotel by Heritage Residences Signature Collection on Jun 18, 2026 start from $945, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Luca Hotel by Heritage Residences Signature Collection?

This hotel is situated in Zona Colonial, just steps from Calle El Conde and Quinta Dominica, and within a short walk of Malecon. You'll also find Sambil Santo Domingo and Blue Mall within a short drive.

Will I be able to park at Luca Hotel by Heritage Residences Signature Collection?

No, there isn't parking at the hotel but you'll find free parking.

Does Luca Hotel by Heritage Residences Signature Collection have a casino at the property?

No, Luca Hotel by Heritage Residences Signature Collection doesn't have a casino.

Will I find an indoor pool at Luca Hotel by Heritage Residences Signature Collection?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Luca Hotel by Heritage Residences Signature Collection a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as an ocean-view restaurant and proposal/romance packages.

Does Luca Hotel by Heritage Residences Signature Collection have a hot tub?

No, there isn't a spa tub at this hotel.

Does Luca Hotel by Heritage Residences Signature Collection feature a restaurant that includes a breakfast menu?

Yes, Luca Hotel by Heritage Residences Signature Collection serves free cooked-to-order breakfasts at Skylounge each morning.

Will Luca Hotel by Heritage Residences Signature Collection allow pets to stay for free?

No, pets aren't allowed at Luca Hotel by Heritage Residences Signature Collection though service animals are welcome.

Does Luca Hotel by Heritage Residences Signature Collection have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Luca Hotel by Heritage Residences Signature Collection?

The closest major airport to Luca Hotel by Heritage Residences Signature Collection is Santo Domingo (JBQ-La Isabela Intl.), which is 12.2 mi away (34 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 16.9 mi away (31-minute drive).

Can I book a room with a balcony at Luca Hotel by Heritage Residences Signature Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and courtyard views.

Does Luca Hotel by Heritage Residences Signature Collection offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Luca Hotel by Heritage Residences Signature Collection.

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 523 out of 764 reviews
Rating 8 - Good. 150 out of 764 reviews
Rating 6 - Okay. 48 out of 764 reviews
Rating 4 - Poor. 26 out of 764 reviews
Rating 2 - Terrible. 17 out of 764 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Treshaun

Liked: Cleanliness, staff & service, amenities
Buen servicio
Stayed 1 night in Feb 2026

4/10 Poor

Katherine, BROOKLYN

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The interior looked neglected. I struggled to communicate with front desk person. The place did not match my comfort level. Elevator under maintenance. Had to walk stairs and carry my suitcase. The bathroom looked like hell. How presented online does not match reality, not even close. They need to close and renovate.
Stayed 3 nights in Feb 2026

4/10 Poor

William

Traveled with family
Liked: Cleanliness
Disliked: Amenities
El servicio al cliente fue deficiente. Cuando llegamos (casi a las 4pm) la habitación no estaba lista y la señora que nos atendió durante el check in no brindó suficiente información sobre las amenidades del hotel, fue poco cortés.
Stayed 1 night in Feb 2026

2/10 Terrible

Franklin Pena

Disliked: Cleanliness, amenities, property conditions & facilities
The only thing good the location and the staff
Stayed 4 nights in Feb 2026

10/10 Excellent

Shkelzen

Stayed 1 night in Feb 2026

10/10 Excellent

Elisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La ubicación
Stayed 2 nights in Jan 2026

8/10 Good

arina

Traveled with family
Great location. The room wasnt very clean, smelled moldy and had mold in the shower. Had no blackout drapes, was very hard to sleep with light right outside. Slow service at breakfast and did not have all the options listed. Kids were excited about the hot tub, however it was empty. Texted the concierge and never got a response. Hotels.com also promised complimentary bottle of wine at booking and there was none. Tv in the room is very limited cable box with spanish channels. respinse back
Stayed 1 night in Jan 2026

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean/comfortable. Staff were friendly and helpful. Easy and safe walk from Hotel to restaurants/sites. Would stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Lawrence

Stayed 3 nights in Jan 2026

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the courtyard with the trees. The room was very quiet and comfortable, just wished they had toiletries for us, like toothpaste and shower cap. The staff is great and I would definitely stay again.
Stayed 5 nights in Jan 2026

2/10 Terrible

Victor

Traveled with partner
Disliked: Amenities, property conditions & facilities
Expedia should never had this type of rating!!! The room needed much TLC! In the WC Faucet was loose, leeks everywhere and light was malfunctioning. Towels were old and teared. Terrible noise from the fridge, motors from water heater and surroundings. I don’t recommend this place!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

MABELIZA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the stay, thanks
Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 1 night in Jan 2026

6/10 Okay

Lucia A.

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

6/10 Okay

Jokonda

Liked: Staff & service
Great location and nice courtyard. The room was super muggy. They’ve had a dehumidifier in last visit but this one they did not provide one. Staff was nice and breakfast was included.
Stayed 2 nights in Jan 2026

6/10 Okay

Vince

Stayed 2 nights in Jan 2026

4/10 Poor

Jose

Stayed 3 nights in Dec 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms were lovely, very comfortable beds, modern bathrooms. the hotel was beautiful, staff exceptionally nice and helpful. Location in the colonial zone was fantastic, walked to everything. Would definitely stay there again when in Santo Domingo.
Roof top view
Stayed 2 nights in Dec 2025

8/10 Good

Chantelle

Liked: Cleanliness, staff & service
The room was fine, but the property does not have parking. The on-site parking referred to is on street and not reserved. The parking is limited and the streets are narrow and busy. We had to park a few streets away and walk for about 5 mins to get back to the hotel. I would suggest not coming with a car.
Stayed 1 night in Dec 2025

10/10 Excellent

Joey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, amazing trustworthy staff, clean amenities, beautiful property and delicious breakfast. I would stay here any time I visit. This place beat some of the 5,6,7 star hotels.
Stayed 5 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, cool AC. Breakfast didn't have a lot of options.
Stayed 3 nights in Dec 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Bello todo, y el servicio mucho mejor !!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 2 nights in Dec 2025

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC worked great. The breakfast was good. I enjoyed the fresh fruit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Asfaha

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean and comfortable An rooms
Stayed 1 night in Oct 2025

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