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Recent guest reviews

My flight got there at 2:45am, I took a taxi to the hotel, and the doors were locked, and the taxi driver and I spent more than 20mn ringing the doorbell and calling the hotel phone number, before we got someone to open. Then to be told that the hotel is overbooked, so they put me in the room that looks like where employees sleep, it was right there in the lobby, you open the door right into the lobby, you can hear all the noises of the workers and other patrons in the lobby early in the morning. I tried to shower, and the drain was clogged, and water was all over, some went to the room, very unpleasant. Complained to the worker and told me he could not help, I had to wait the morning when his manager comes in to find me another room. The place is very noisy if on the 3rd floor where they moved me. you here all the noises from the roof deck.

Muy bueno

Arzobispo Meriño No. 109, Zona Colonial Santo Domingo Distrito Nacional

Hotel highlights

  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities
  • 24-hour front desk

Located in Zona Colonial, Gran Hotel Europa is within a 5-minute walk of Calle Las Damas and within 15 minutes of other popular attractions like Parque Colón. Each of the 52 rooms at this 3-star hotel includes a minibar, a coffee maker, and a TV.


Dining

For your convenience, a full breakfast is served for a fee each morning from 7:30 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 43-inch TVs with cable channels. Pillowtop beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers and free toiletries. Other amenities include minibars, coffee makers, and safes.


Property features

Renovated in 2020, Gran Hotel Europa offers free WiFi in public areas, conference space, and a computer station. If you drive, self parking is USD 10 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this family-friendly hotel include free newspapers, a terrace, and laundry facilities.

Room options

Inside Colony

1 Queen Bed | Sleeps 3

Balcony Colony

1 Queen Bed | Sleeps 2

Inside Cozy

1 Queen Bed | Sleeps 3

Bonye Queen Superior

1 Queen Bed | Sleeps 3

Guest reviews for Gran Hotel Europa

Everyone (3) Couples (1)
1
Everyone

My flight got there at 2:45am, I took a taxi to the hotel, and the doors were locked, and the taxi driver and I spent more than 20mn ringing the doorbell and calling the hotel phone number, before we got someone to open. Then to be told that the hotel is overbooked, so they put me in the room that looks like where employees sleep, it was right there in the lobby, you open the door right into the lobby, you can hear all the noises of the workers and other patrons in the lobby early in the morning. I tried to shower, and the drain was clogged, and water was all over, some went to the room, very unpleasant. Complained to the worker and told me he could not help, I had to wait the morning when his manager comes in to find me another room. The place is very noisy if on the 3rd floor where they moved me. you here all the noises from the roof deck.

By on Oct 24, 2022

4
Everyone

By on Jun 13, 2021

Review comment responded on Aug 22, 2021

¡Gracias por darnos su opinión respecto a su estadía con nosotros! ¡Estamos trabajando para poder mejorar y esperamos tener la oportunidad de recibirlo nuevamente y lograr la puntación máxima!

5
Everyone

By on Mar 23, 2022

5
Partner Couples

Muy bueno

By on Oct 16, 2021

Review comment responded on Oct 18, 2021

¡Gracias por tus comentarios, Jesus! ¡Realmente apreciamos su comentario y esperamos poder darle la bienvenida nuevamente! Un cordial saludo, Gran Hotel Europa.

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