This place was a huge disappointment. The location is wrong in Orbitz, and when you finally get there, is not properly identified. They check you in in a "main house" and then they walk you for a few blocks to the house where you are staying. They were advertising the Luxury Superior Room as having a "private in-room pool" which is completely false. The tiny pool that you see in the pictures and you think is a private in room pool, is actually the only and shared pool in the house. This are tiny houses located in a colonial area and the concept is very interesting but poorly executed. There were 3 bedrooms in the house I stayed, and they were all sharing that one tiny pool. There's no fridge in the room, no phones and any service you need you have to request it to the staff through a chat but there was no reception in the room (cellphone signal) and the wifi was not working so it was very difficult to request anything. There was no kitchen in the house, the kitchen is blocks away so anything you order arrives cold. Additionally there was no ice machine or cold water in the room or anywhere near. The area where that house was located was a wide alley, there was a power outage (which is pretty common in the country) and the walk back to the house from a restaurant was pitch dark and pretty sketchy/dangerous, as they only bothered to power up one light at the door of the house with their power generator. There's many better hotels for that price.
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Excellent Hotel. Good location in the colonial area.. safe and comfortable... butler service and delicious meals.
This is a luxury hotel with impeccable service. Every staff member goes out of their way to make you feel comfortable. Room was quiet and cool. Breakfast was divine, served on the terrace with fresh juices...mangoes from trees on the property. Highly recommend!
Located in Zona Colonial, Casas del XVI is within a 5-minute walk of sights such as Malecon and Calle El Conde. This 5-star hotel has 20 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
Cooked-to-order breakfast is offered for a fee each morning from 4:00 AM to noon. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.
Guests can expect free WiFi and flat-screen TVs with digital channels. Beds are dressed in Egyptian cotton sheets and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. IPod docks, dining areas, and sitting areas are also available.
At Casas del XVI, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. Onsite parking is available, both free self and paid valet parking (USD 25.00 per day)—also useful is an airport shuttle (available 24 hours) for USD 80 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include coffee/tea in a common area, a library, and free newspapers.
This place was a huge disappointment. The location is wrong in Orbitz, and when you finally get there, is not properly identified. They check you in in a "main house" and then they walk you for a few blocks to the house where you are staying. They were advertising the Luxury Superior Room as having a "private in-room pool" which is completely false. The tiny pool that you see in the pictures and you think is a private in room pool, is actually the only and shared pool in the house. This are tiny houses located in a colonial area and the concept is very interesting but poorly executed. There were 3 bedrooms in the house I stayed, and they were all sharing that one tiny pool. There's no fridge in the room, no phones and any service you need you have to request it to the staff through a chat but there was no reception in the room (cellphone signal) and the wifi was not working so it was very difficult to request anything. There was no kitchen in the house, the kitchen is blocks away so anything you order arrives cold. Additionally there was no ice machine or cold water in the room or anywhere near. The area where that house was located was a wide alley, there was a power outage (which is pretty common in the country) and the walk back to the house from a restaurant was pitch dark and pretty sketchy/dangerous, as they only bothered to power up one light at the door of the house with their power generator. There's many better hotels for that price.
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Receive a cordial greeting from all staff of Hotel casas del xvi. Thanks for your feedback. Will be a pleasure to assitant you in excelente service.
Excellent Hotel. Good location in the colonial area.. safe and comfortable... butler service and delicious meals.
This is a luxury hotel with impeccable service. Every staff member goes out of their way to make you feel comfortable. Room was quiet and cool. Breakfast was divine, served on the terrace with fresh juices...mangoes from trees on the property. Highly recommend!
Good Morning, Mrs. Priscila, Thanks again for your reply. As we tolk to you by phone days ago, about your comment, we are follow up all of them to to the best. we take very seriously every details. Hope you can give us the oportunity to chage your perception.