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Recent guest reviews

It is in a convinient place and near of everyhing and the hotel is very clean and the employees very friendly

Location for tourist area is good. Bathroom needs update. Later at night there’s not water and during the day water doesn’t have enough pressure

The staff was really attentive. The hotel is clean and the rooms are spacious. The terrace has a really nice ambience to have some drinks, eat breakfast or just to relax.

just 3min walk to the main attraction of the zona colonial. The area is very safe too.

Over the course of 2 weeks, 5 different emails were sent to both email addresses listed and no response was every given. The room was much smaller and really tighter than expected from the pictures. The wifi was very off/on and dropped more than was on. The breakfast buffet roof top, the elevator, and the helpful desk person were about all that can be rated good. For the price, it should have been a $20-25 USD per night, rather than 2.5 xs that.

I requested some one to check bathroom at front desk and nobody show up to check on it. Have a water leak in my room. Linen were dirty, telephone on room do not work. Try to call front desk from it to no avail. Breakfast is not the same at Before. Menu selection is not bad but could be better. Would not stay again.

Lovely lobby, Staff was very helpful. Centrally located for exploring the colonial district.

No Water, no hot water—recurring. Poor sink, shower drainage.

Perfect location, easy to walk to main shopping street and plazas

+ Very courteous and professional staff + Excellent location + very clean - No fridge in my room

Very clean and close to everything. Staff was helpful and pleasant. Wake up called saved me from missing my flight.

Great location for walking tours in the Zona Colonial. We stayed for three nights. We had an interior room and it was very dark. Missed the reviews that said to ask for a room with a balcony for better lighting. That would have been better. In general it was satisfactory, very clean and had good air conditioning. Bathroom was large and newly renovated. I would recommend this hotel if you are looking for central location and economy. The staff was helpful and friendly.

The staff was very nice and helpful. The rooms could use some updating. The fan in the bathroom should not come on automatically every time you turn on the lights. There should be a separate switch for the bathroom fan. The staff was very attentive and promptly responded to any needs.

Good Value hotel, Great restaurants near by, close to the Plaza, the Lobby Is very nice and overall hotel appearance is good. The location is great. My room was clean but the mattress was a little uncomfortable, bathroom was ok, older , it took a little while but i did get hot water. there is a nice roof top breakfast place it was a typical breakfast, The staff were very good.

Need work..but great staff.amazing location The Breakfast need more work

I enjoyed my stay very much, the location is suitible for those who have to move around the city. Great restaurants near.

Location is great, the building itself is very nice. I first got a room where the bathtub was in very bad condition, no desk and no towels. In the morning I got a call from the front desk to ask if everything was OK, I explained the situation and complained about my first night experience. When I came back I found that they have changed me to a much nicer room with desk, better TV and towels! I appreciate their quick reaction and nice attitude unfortunately the shower was in poor condition! The hotel need maintenance desperately to match the very nice disposition of the staff who is its best asset.

The staff was awesome. After that, it was a nice place to sleep. They definitely need a plumbing upgrade.

Arzobispo Meriño No. 109, Zona Colonial Santo Domingo Distrito Nacional

Hotel highlights

  • Walking distance to Parque Colon
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Concierge services

Located in Zona Colonial, GRAN HOTEL EUROPA In the Heart of Colonial City is within a 5-minute walk of Calle Las Damas and within 15 minutes of other popular attractions like Parque Colon. The 52 rooms at this 3-star hotel include minibars and coffee makers and guests can enjoy free breakfast.


Dining

Free continental breakfast is served each morning from 7:30 AM to 10:00 AM.


Rooms

All 52 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and 43-inch TVs with cable channels. Pillowtop beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers and free toiletries. Safes, phones, and wardrobes or closets are other standard amenities.


Property features

Renovated in 2020, GRAN HOTEL EUROPA In the Heart of Colonial City offers free WiFi in public areas, a meeting room, and a computer station. If you drive, self parking is USD 10 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this family-friendly hotel include free newspapers, a terrace, and laundry facilities.

Room options

Cozy Queen

1 Queen Bed | Sleeps 2

Bonye Queen Superior

1 Queen Bed | Sleeps 2

Business Comfort

1 Double Bed | Sleeps 2

Bonye Queen

1 Queen Bed | Sleeps 2

Guest reviews for GRAN HOTEL EUROPA In the Heart of Colonial City

Everyone (17) Business (3) Couples (12) Family (5) Other (13) Friends (5)
5
Everyone

It is in a convinient place and near of everyhing and the hotel is very clean and the employees very friendly

By on Jan 1, 2020

3
Family

Location for tourist area is good. Bathroom needs update. Later at night there’s not water and during the day water doesn’t have enough pressure

By on Sep 18, 2019

5
Partner Couples

The staff was really attentive. The hotel is clean and the rooms are spacious. The terrace has a really nice ambience to have some drinks, eat breakfast or just to relax.

By on Jul 17, 2019

4
Everyone

just 3min walk to the main attraction of the zona colonial. The area is very safe too.

By on Jun 27, 2019

2
Partner Couples

Over the course of 2 weeks, 5 different emails were sent to both email addresses listed and no response was every given. The room was much smaller and really tighter than expected from the pictures. The wifi was very off/on and dropped more than was on. The breakfast buffet roof top, the elevator, and the helpful desk person were about all that can be rated good. For the price, it should have been a $20-25 USD per night, rather than 2.5 xs that.

By on Jun 25, 2019

1
Partner Couples

I requested some one to check bathroom at front desk and nobody show up to check on it. Have a water leak in my room. Linen were dirty, telephone on room do not work. Try to call front desk from it to no avail. Breakfast is not the same at Before. Menu selection is not bad but could be better. Would not stay again.

By on May 29, 2019

4
Family Family

Lovely lobby, Staff was very helpful. Centrally located for exploring the colonial district.

By on Apr 22, 2019

4
Friends

No Water, no hot water—recurring. Poor sink, shower drainage.

By on Feb 13, 2019

5
Friends

Perfect location, easy to walk to main shopping street and plazas

By on Feb 13, 2019

3
Everyone

By on Nov 13, 2018

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