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Hotel Gran Palace

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Gran Palace

Indoor pool
Indoor pool
Reception
Front of property
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Huerfanos 1178, Santiago, 8340420
  • Place, Plaza de Armas
    ‪4 min walk‬
  • Place, Santiago Town Square
    ‪6 min walk‬
  • Place, Palacio de la Moneda
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Room

  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, in-room safe, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Beds OR 1 Queen Bed and 4 Twin Beds
  • Free WiFi

View all photos for Classic Room

Minibar, in-room safe, free WiFi, bed sheets

Classic Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Santiago

Located in Downtown Santiago, Hotel Gran Palace is next to Plaza de la Constitucion and Former National Congress. This 107-room, 4-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Plaza de Armas - 4 min walk - 0.3 miles
  • Santiago Town Square - 6 min walk - 0.4 miles
  • Palacio de la Moneda - 7 min walk - 0.4 miles
  • University of Chile - 10 min walk - 0.6 miles
  • Santa Lucia Hill - 12 min walk - 0.7 miles

Getting around

  • Armas Station - 6 min walk
  • Parque Almagro Station - 17 min walk
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪El Rápido - ‬2 min walk
  • ‪Tarragona - ‬2 min walk
  • ‪Bar Nacional 2 - ‬2 min walk

About this property

Hotel Gran Palace

At Hotel Gran Palace, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 50 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a hot tub, a conference center, and a business center.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Minibars, hair dryers, and safes are also available. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of USD 25

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (12,917 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during December, November, January, February, March, and October:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 26.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 26.0 per night
  • Hosted evening meal: USD 25

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 1:00 PM to 9:00 PM.
  • Parking has height restrictions.

Property is also known as

Hotel Gran Palace Santiago

Gran Palace Santiago

Gran Palace

Hotel Gran Palace Hotel

Hotel Gran Palace Santiago

Hotel Gran Palace Hotel Santiago

Frequently asked questions

Is a free cancellation option available at Hotel Gran Palace?

Hotel Gran Palace offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Gran Palace?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Gran Palace on May 29, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Gran Palace?

This hotel is situated in Downtown Santiago, just steps from Former National Congress and Museo Chileno de Arte Precolombino, and within a short walk of Plaza de Armas. You'll also find Costanera Center and Julio Martinez Pradanos National Stadium within a short drive.

Is parking available on site at Hotel Gran Palace?

Yes, self parking is offered for free at the hotel.

Does Hotel Gran Palace have a casino on the premises?

No, Hotel Gran Palace doesn't have a casino.

Will I find an indoor pool at Hotel Gran Palace?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 1:00 PM and 9:00 PM.

What will couples enjoy most about a stay at Hotel Gran Palace?

Couples staying at this hotel will appreciate amenities like a minibar as well as an indoor pool and a restaurant.

Are there hot tubs at Hotel Gran Palace?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Gran Palace feature a restaurant that includes a breakfast menu?

Yes, Hotel Gran Palace serves free buffet breakfast each morning from its restaurant.

Will Hotel Gran Palace allow pets to stay for free?

No, pets aren't allowed at Hotel Gran Palace though service animals are welcome.

Are there connecting rooms at Hotel Gran Palace?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Gran Palace?

The closest major airport to Hotel Gran Palace is Santiago Intl. Airport (SCL), which is 10.9 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Hotel Gran Palace?

No, there aren't any guestrooms at Hotel Gran Palace that offer a balcony.

Hotel Gran Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 74 out of 179 reviews
Rating 8 - Good. 70 out of 179 reviews
Rating 6 - Okay. 14 out of 179 reviews
Rating 4 - Poor. 13 out of 179 reviews
Rating 2 - Terrible. 8 out of 179 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

RICARDO

Traveled with partner
Liked: Staff & service
.
Stayed 3 nights in May 2026

8/10 Good

jorge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel centrally located,,,,,,,,,everything within walking distance pool was nice,,,,,.,staff very friendly,breakfastnice
Stayed 13 nights in Mar 2026

8/10 Good

Bruce

Yes.
Stayed 1 night in Feb 2026

10/10 Excellent

Margaret, Whitby

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Breakfast was good. Staff was helpful.
Stayed 2 nights in Jan 2026

6/10 Okay

ana

Stayed 2 nights in Jan 2026

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless , the staff were helpful in finding activities in the area, they helped us with bus connections and subways. We needed to apply for our E-Visa for Brazil and were able to help us with the application. The swimming pool was a nice relax after a busy day. Breakfast in the morning was great, with alot of variety. The location is in the middle of downtown where most tourist attractions are, yet close to the subways and buses to explore further out.
Stayed 2 nights in Jan 2026

8/10 Good

Tom

Liked: Cleanliness, amenities, property conditions & facilities
All very nice
Stayed 2 nights in Jan 2026

10/10 Excellent

Diego Axel

Liked: Amenities, property conditions & facilities
Nice stay good place
Stayed 1 night in Nov 2025

2/10 Terrible

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities
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Stayed 5 nights in Dec 2025

10/10 Excellent

Hong

Stayed 1 night in Dec 2025

8/10 Good

Roxanne

Liked: Cleanliness
Disliked: Amenities
Nice staff, room was clean but showing its age. Vinyl flooring has been installed but they did a terrible job and degraded the room. Bathtub was a plus for this weary traveler.
Stayed 4 nights in Dec 2025

10/10 Excellent

Hunter

Stayed 3 nights in Dec 2025

4/10 Poor

Jay, Medina

Traveled with group
Disliked: Amenities, property conditions & facilities
Room, particularly bathroom, smelled like a sewer but it was rated high. There was no coat hangers. Small refrigerator wasn't working. Then they moved me to another room next day and it was tad better. Certainly not a 3 star hotel as rated.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dorian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instalaciones aceptables, aseo adecuado, personal con excelente nivel de servicio. La piscina necesita un poco de cloro extra, pero no está mal.
Stayed 2 nights in Oct 2025

8/10 Good

Ashish

Liked: Cleanliness, staff & service

Good but noise difficulties

It is very conveniently located. Noise in general was way too much. AC unit and street noise. People are friendly. Would recommend for people with families. Internet was surprisingly good.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! I was allowed to check -in early which gave me time to explore Santiago. The hotel is located right along the main drag so is very convenient. The breakfasts are great and the views are amazing . Highly recommend this hotel !
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had a medical emergency and the staff was very helpful. Staff was very friendly. Problems: non-functioning safe, phone, and some lights. Also level of safety in usage of shower was poor.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Great place, the room was a bit small but it had everything i meeded
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Mich, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and went out of their way to ensure our comfort and safety
Stayed 9 nights in Nov 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The showers condition / hot water is pathetic. The AC was leaking water into the room. Sink no hot water .
Stayed 4 nights in Sep 2019

4/10 Poor

Anonymous

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff. Friendly and helpful. Breakfast buffet was okay, a good amount of choices.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great property with really nice amenities and a lovely staff.
Stayed 5 nights in Jan 2019