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Galerías Hotel

4.0 out of 5.0

Recent guest reviews

Perfectly decent but unexceptional hotel. Our room was fine, with a nice comfortable bed. It was a bit noisy - even on the 7th floor, above the swimming pool, traffic was obvious - but nothing earplugs wouldn't cure. The hotel restaurant sounds very nice in the hotel publicity, but the food is actually pretty bog-standard. We didn't experience breakfast (leaving for airport at crack of dawn), but there was coffee and pastries in the foyer for early-leavers.

Hotel is noisy, way past its best and location is not great.The bedroom had been given a lick of paint but it couldn't hide the terribly worn feel of the room. The bathroom was fit for demolition and there was building work going on outside of our bedroom window. We were leaving for the airport at 2.00am so thankfully didn't even have to stay a full night. We took the hop on hop off bus tour which was good except that fom there you could see some lovely hotels in better locations. When we got off at our hotel, the tour guide on the bus warned us to be very careful because of the dangers to tourists in the area.

Bit tired, could do with modernising. Gym, not a gym. A room with a few bits of kit thrown in none of which work. Hotel was fine, nice bar staff. Plentiful breakfast. Check out was really difficult and I don't know why. reluctant to blame lad behind reception as he was so helpful. Good location for old Santiago. Not very well advertised but they do sell tickets for red tour bus. I fopund this out after walking 4 miles to find a kiosk that sold tickets. Overall, OK. Nothing special.

This hotel is somewhat dated. reception on the ground floor but restaurant pool, bar etc. on 6th floor, inbetween is a shopping centre and the rooms are from the 6th to I think 13th floor. We were on the 10th floor and had a nice large room which was clean and comfortable. However the noise from the road was horrendous. Buses stopped on the busy road outside, they were really old and made the most awful noise from very early in the morning until very late at night. If you are staying here and want to sleep you need earplugs. There was also building going on right next door to the hotel, drilling banging etc. The hotel is centrally located and many sites are within easy walking distance. The price you pay for the location is the noise. The breakfast was excellent. The pool area was nice.

Downtown hotel close enough to walk to the major city attractions. A small but well-kept pool area on the 6th floor with changing area nearby. Good restaurant serving evening meals and excellent breakfasts.

Near the city center clean with comfortable rooms. Ther is a metro station just a few hundred meters away from the hotel and you can go on foot in many places of interest. Nice breakfast but i didnt like the food dyring my dinner The poll was nice . Everythng was perfect. Thanks a lot

Average place with above average price. Complary breakfast was good. Bar and happy hour misleading on price, service slow. Airport transfer service request were not fully understood and a high cost taxi was used instead.

When we arrived at the hotel the doorman was, and was very friendly all week.On the other hand the receptionists looked very unhappy. There was no welcome from them. The hotel,room, swimming pool and restaurant were very well organised and clean. I'm English and my wife and son are Brazilian. We live in S.P. Brazil,and I know here that services were very bad, but they have improved greatly over the years, especially in bars and restaurants. We have a saying in England, a please, thank you, sorry, excuse me, good morning etc are one of the few things in life that don't cost anything. On the first morning, I entered for breakfast ahead of my wife and son. I received a good morning. People might think that this is petty, but, lets not forget that we paid for our trip not the waiters!! I looked around and saw hospital type hard boiled eggs and scrambled eggs. Being an Englishman, I do love my fried eggs. So, I headed to an older looking waiter and asked politely in a mix of Portugues and my bad Spanish, could I have a fried egg? The waiter called "Carlos" didn't look too happy at his work either. When after a short time he understood me (egg is different in Spanish)and just said, "No,No." I said, WHY? He then became very upset with me. When my wife arrived(speaks Spanish), she asked another more official looking waiter. His reply was that I would have to pay for them....ridiculous or what? Then,the so called manager arrived and said that they didn't have enough staff to cook them. Until the final day only one waiter spoke to me. A young guy. The rest acted like we weren't there. Then on our final morning the manager and I imagine 2 of his bosses were full of good mornings and friendly dispositions. So, after I pointed out that was the first greeting since the first morning the manager said..NO,NO. I was lying again. Just like when I said the waiter was rude...NO,No. When we left no words were spoken. No goodbyes or have a safe trip. We had some terrible experiences with rude Chilians, especially waiters and street sellers. It's not our fault they have low paid jobs, and they should complain to their government, not abuse the GUESTS. I loved Argentina, Uruguay and Paraguay, but, I've never been treated so badly by people in general in any of the many countries that I've visited. Never again, will I visit your country.

Kindly staff, good and clean room, good breakfast. The hotel is located in the city center, near to many sightseeing's. Ideal for short visit of Santiago. We can recommend the hotel to other visitors.

The location is good in the center, staff is helpfull. Bed was ok but the airco(?) We couldn't let it work properly. We stay there for 2 nights and used once the breakfast. This was very crowded and had to wait for the breakfast table new supplies. Further more only 2 elevators and in rush hours you had to wait a little bit.

San Antonio 65 Santiago Region Metropolitana

Hotel highlights

  • Walking distance to Palacio de la Moneda and Plaza de la Constitucion
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet parking

Located in Downtown Santiago, Galerías Hotel is within a 10-minute walk of popular sights such as Palacio de la Moneda and Plaza de la Constitucion. This 162-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and a 24-hour fitness center. It's in central Santiago and also close to San Cristobal Hill and Santiago Town Square.


Start your day off right with a free buffet breakfast. Enjoy dining at Vichuquen, one of 2 onsite restaurants. At the end of the day, the bar/lounge is a great place to grab a drink.


The 162 rooms are soundproofed and have an array of amenities, including minibars, laptop-compatible safes, and desks. LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in down comforters and bathrooms offer hair dryers and designer toiletries. In-room massages are available.

Property features

Guests of Galerías Hotel have access to an outdoor pool, a 24-hour fitness center, and a rooftop terrace. You can take advantage of free valet parking, along with an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 958 reviews