Mercure Santa Marta Emile

3.5 star property
Beach fun in outdoor pool, near Zazue

Choose dates to view prices

Photo gallery for Mercure Santa Marta Emile

Miscellaneous
Exterior
Miscellaneous
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Spa
  • Room service

Explore the area

View in a map
Calle 115 No 2 39, Bello Horizonte, Santa Marta, 0
  • Place, Zazue
    ‪6 min walk‬
  • Place, Bello Horizonte Beach
    ‪6 min walk‬
  • Place, Rodadero Beach
    ‪9 min drive‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪5 min drive‬

Room options

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 559 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(33 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(44 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

You may also like

About the neighborhood

Santa Marta

Located in Bello Horizonte, Mercure Santa Marta Emile is within a 10-minute walk of poplar sights like Zazue. This 3.5-star hotel has 140 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Zazue - 6 min walk - 0.4 miles
  • Bello Horizonte Beach - 6 min walk - 0.4 miles
  • Rodadero Beach - 9 min drive - 5.9 miles
  • Santa Marta Beach - 14 min drive - 8.5 miles
  • Parque de los Novios - 14 min drive - 9.0 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cinto - ‬10 min walk
  • ‪Sol Y Sombra - ‬5 min drive
  • ‪Frisby - ‬6 min drive
  • ‪Crepes & Waffles - ‬8 min walk

About this property

Mercure Santa Marta Emile

Beach fun in outdoor pool, near Zazue
At Mercure Santa Marta Emile, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this beach hotel include a gym, a steam room, and free WiFi in public areas.
42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, refrigerators, and minibars are also available. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; COP 55,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Emile Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,306 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 80000 per pet, per night, plus a deposit of COP 200000 per stay
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately COP 55000 for adults and COP 45000 for children
  • Pet deposit: COP 200000 per stay
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: COP 8000 per person, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Santa Marta Emile Hotel
Mercure Emile Hotel
Mercure Santa Marta Emile
Mercure Emile
Mercure Santa Marta Emile Hotel
Mercure Santa Marta Emile Santa Marta
Mercure Santa Marta Emile Hotel Santa Marta

Frequently asked questions

Is free cancellation available at Mercure Santa Marta Emile?

Mercure Santa Marta Emile provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do close to Mercure Santa Marta Emile?

This hotel is situated in Bello Horizonte within a 10-minute walk of Bello Horizonte Beach and Zazue. You'll also find Arrecife Shopping Center and Cape Turtle Beach within a short drive.

Is there parking available at Mercure Santa Marta Emile?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Mercure Santa Marta Emile?

There is a full-service spa available for guests to enjoy and services include hot stone massages, aromatherapy, and body scrubs.

Does Mercure Santa Marta Emile have a casino at the property?

No, Mercure Santa Marta Emile doesn't have a casino.

Will I find an indoor pool at Mercure Santa Marta Emile?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Mercure Santa Marta Emile?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Mercure Santa Marta Emile have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Mercure Santa Marta Emile have a restaurant that serves breakfast?

Yes, Mercure Santa Marta Emile serves buffet breakfast for a surcharge each morning at Emile Restaurant.

Will Mercure Santa Marta Emile allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mercure Santa Marta Emile for a fee of COP 80000 per pet, per night. The property also provides food and water bowls and litter boxes. A deposit of COP 200000 per stay is collected.

Are there connecting rooms at Mercure Santa Marta Emile?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Mercure Santa Marta Emile?

The closest major airport to Mercure Santa Marta Emile is Santa Marta (SMR-Simon Bolivar), which is 2.9 mi away (9 minutes by car).

Can I book a room with a balcony at Mercure Santa Marta Emile?

Yes, every guestroom at Mercure Santa Marta Emile comes with a balcony with some featuring sea or mountain views.

Does Mercure Santa Marta Emile have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Mercure Santa Marta Emile.

Reviews

Mercure Santa Marta Emile Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 496 out of 798 reviews
Rating 8 - Good. 216 out of 798 reviews
Rating 6 - Okay. 55 out of 798 reviews
Rating 4 - Poor. 16 out of 798 reviews
Rating 2 - Terrible. 15 out of 798 reviews

Reviews

10/10 Excellent

Martha Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and facilities!
Stayed 3 nights in Aug 2025

10/10 Excellent

JOEL, houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con lindas vistas Al mar, muy buena piscina, excellent desayuno y hotel muy nuevo y organizado
Stayed 1 night in Jul 2025

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minutes away from the beach
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 2 nights in Aug 2025

8/10 Good

juan f

Traveled with family
Stayed 6 nights in Jul 2025

10/10 Excellent

Oneris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy and walkable to the beach. Feel secure around the hotel and its very tranquil
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

6/10 Okay

Maria, Mississaga

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Looks better from Outside. We stayed for a night but when we arrived at the room. The light wasn’t working, the light bulb was broken and looks like for days and hasn’t been fixed, the tv signal was bad and they don’t have smart tv so you can log in into Netflix, Apple TV ,etc. I was Looking forward for the steam rooms waiting for eucalyptus smell but just smell like beans , not very pleasant smell. Also pool eve if was nice was full of flies.
Stayed 1 night in Jun 2025

8/10 Good

Juan Esteban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno está muy mal, han bajado la calidad.
Stayed 2 nights in Jun 2025

8/10 Good

Jairo

Traveled with family
Liked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria Emilse Otalvaro, Clifton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have been in this place few times already but this time was way different. The people just amazing very kind and ready to help in any situation. I am greatly grateful for the lives of Anthony,John,Patricia,Jairo,Yoneida,Maria Eugenia. Thank you and hope to seeyou soon. I am in debt blessings
Stayed 4 nights in May 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to the beach
Stayed 6 nights in May 2025

10/10 Excellent

Andres

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ricardo, East Lansing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure Santa Marta is a nice hotel located in Bello Horizonte, very close to the beach and a quiet neighborhood. There are many dining options around and you can go to any place in Santa Marta from there
Stayed 2 nights in Apr 2025

2/10 Terrible

HUMBERTO

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only two elevators available for a property of its size and only one elevator was available because the other one was under Maintenance all weekend . Architects didn't think more elevators were needed?
Stayed 1 night in Mar 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient because it is very close to the beach. The building is well kept and cleaned. The staff is very polite, eager to help and also very friendly. What i did not like was that the shower glass door was dirty at the bottom.
Stayed 6 nights in Mar 2025

8/10 Good

Brendon

Great
Stayed 1 night in Apr 2025

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities
One thing is they need the rest of the weights that are missing in the gym
Stayed 1 night in Apr 2025

8/10 Good

Brendon

Stayed 2 nights in Mar 2025

8/10 Good

Brendon Samuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The whole bottom row of weights in the gym are missing. When I showed the manager and asked her what happened to them, she said she didn’t know. She tried to tell me that they never bought all the weights, which is impossible. Those things come as a set. But nobody who worked there seemed to think it was a big deal. It’s a big deal if you pay good money to stay at a hotel and you want to use the gym.
Stayed 2 nights in Mar 2025

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good people. But the baño turco needs good cleaning and they are missing half the dumbbell weights in gym
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran opción en Sta Marta

Gran estadía. Checkin rápido, buen desayuno, excelente piscina y con acceso al mar. La habitación con buen tamaño. Un poco alejado de Santa Marta, pero muy cerca al aeropuerto. Buena elección.
Stayed 2 nights in Mar 2025

10/10 Excellent

RICHARD BRUCE

Stayed 4 nights in Mar 2025

10/10 Excellent

David

Stayed 6 nights in Mar 2025