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Swissôtel Santa Cruz De La Sierra

4.5 star property

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Photo gallery for Swissôtel Santa Cruz De La Sierra

A high-rise hotel room with a large bathtub, two massage tables, and a city view.
A modern restaurant with large windows, a central dining area with tables and chairs, and a view of the outdoors.
Outdoor pool
Exterior
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
5to anillo Avenida La Salle # 4500, Santa Cruz
  • Place, Ventura Mall
    ‪16 min walk‬
  • Place, Las Brisas Shopping Center
    ‪7 min drive‬
  • Place, Santa Cruz Zoo
    ‪9 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Double Room, 2 Queen Beds

Classic Double Room, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe

Classic Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed

A bed with a headboard featuring horizontal panels and two bedside tables with lamps.

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Panoramic Room, 1 King Bed, City View

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Room, 1 King Bed (Rainforest View)

Panoramic Room, 1 King Bed (Rainforest View) | Premium bedding, down comforters, minibar, in-room safe

Panoramic Room, 1 King Bed (Rainforest View)

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, City View

A hotel room with a bed, a TV, a coffee machine, and a painting on the wall.

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed (Rainforest View)

A hotel room with a bed, a TV, a coffee machine, and a painting on the wall.

Premier Room, 1 King Bed (Rainforest View)

  • Valley view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Swiss, Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Swiss, Room, 1 King Bed, City View

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Swiss, Room, 1 King Bed, Valley View

A hotel room with a large window, a desk, a chair, a bed, and a TV.

Swiss, Room, 1 King Bed, Valley View

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Santa Cruz

Swissôtel Santa Cruz De La Sierra places you within a short walk of Centro Cultural Oriental and within a mile (2 km) of Ventura Mall. This 4.5-star hotel has 138 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Centro Cultural Oriental - 8 min walk - 0.4 miles
  • Ventura Mall - 16 min walk - 0.9 miles
  • Las Brisas Shopping Center - 7 min drive - 1.5 miles
  • Santa Cruz Zoo - 9 min drive - 1.6 miles
  • Plaza 24 de Septiembre - 19 min drive - 3.5 miles

Getting around

  • Santa Cruz de la Sierra Station - 20 min drive
  • Santa Cruz (SRZ-El Trompillo) - 19 min drive

Restaurants

  • ‪Match Burguer - ‬18 min walk
  • ‪Tulum - ‬17 min walk
  • ‪Librería Café Ateneo - ‬19 min walk
  • ‪Hard Rock Cafe Santa Cruz - ‬16 min walk
  • ‪Juan Valdez Café - ‬17 min walk

About this property

Swissôtel Santa Cruz De La Sierra

At Swissôtel Santa Cruz De La Sierra, guests enjoy a full-service spa, an outdoor pool, and a gym. There's free offsite parking, and an airport shuttle (available 24 hours) for BOB 278.40 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: BOB 90 for adults and BOB 49 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Blu Spirits
  • Elsa

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 926 square feet of conference space

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Communal living room
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BOB 139.20 per accommodation, per night
  • Dogs and cats only
  • 2 total (22 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BOB 90 for adults and BOB 49 for children
  • Airport shuttle fee: BOB 278.40 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: BOB 139.20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Swissotel Santa Cruz La Sierra
Swissôtel Santa Cruz De La Sierra Hotel
Swissôtel Santa Cruz De La Sierra Santa Cruz
Swissôtel Santa Cruz De La Sierra Hotel Santa Cruz
Swissôtel Santa Cruz De La Sierra (Opening October 2020)

Frequently asked questions

Is free cancellation available at Swissôtel Santa Cruz De La Sierra?

Swissôtel Santa Cruz De La Sierra provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Swissôtel Santa Cruz De La Sierra?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at Swissôtel Santa Cruz De La Sierra on Jul 29, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Swissôtel Santa Cruz De La Sierra?

This hotel is located in Santa Cruz, a short 17-minute walk from Ventura Mall and also 11 minutes on foot from Centro Cultural Oriental. You'll also find Santa Cruz Zoo and Arenal Park within a short drive.

Will I be able to park at Swissôtel Santa Cruz De La Sierra?

Yes, though parking is limited parking.

Is there a spa at Swissôtel Santa Cruz De La Sierra?

There is a full-service spa available for guests to enjoy and services include massages.

Are there luxury amenities available at Swissôtel Santa Cruz De La Sierra?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a poolside bar at this hotel.

Does Swissôtel Santa Cruz De La Sierra include a casino at the property?

No, Swissôtel Santa Cruz De La Sierra doesn't have a casino.

Will I find an indoor pool at Swissôtel Santa Cruz De La Sierra?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:30 AM and 10:00 PM.

What amenities will couples enjoy at Swissôtel Santa Cruz De La Sierra?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Does Swissôtel Santa Cruz De La Sierra have a hot tub?

No, but this hotel does have a sauna.

Does Swissôtel Santa Cruz De La Sierra have a restaurant that serves breakfast?

Yes, Swissôtel Santa Cruz De La Sierra serves buffet breakfast for a surcharge each morning at Blu Spirits.

Will Swissôtel Santa Cruz De La Sierra allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Swissôtel Santa Cruz De La Sierra for a fee of BOB 139.20 per accommodation, per night.

Does Swissôtel Santa Cruz De La Sierra have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Swissôtel Santa Cruz De La Sierra?

The closest major airport to Swissôtel Santa Cruz De La Sierra is Santa Cruz (SRZ-El Trompillo), which is 5.3 mi away (19 minutes by car). Another top airport is Santa Cruz (VVI-Viru Viru Intl.), which is located 9.9 mi away (25-minute drive).

Can I book a room with a balcony at Swissôtel Santa Cruz De La Sierra?

No, you won't find guestrooms with balconies at Swissôtel Santa Cruz De La Sierra.

Does Swissôtel Santa Cruz De La Sierra have a wedding venue on site?

There are wedding services available at Swissôtel Santa Cruz De La Sierra if that's in your vacation plans.

Swissôtel Santa Cruz De La Sierra Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 88 reviews
Rating 8 - Good. 18 out of 88 reviews
Rating 6 - Okay. 2 out of 88 reviews
Rating 4 - Poor. 5 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

GONZALO

Liked: Cleanliness, staff & service, amenities
Great room, spacious, quiet and the shower was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

JC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, the staff were lovely and very attentive.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel as well as the staff were amazing.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Good Times

Great Hotel, calm and peaceful.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend when visiting Bolivia, hotel was up-to-date, clean and safe. Very good restaurant & staff.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant Fair price Great facilities
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to come back here - Swissotel Santa Cruz is my favorite location when going to VVI - great place, good food and an amazing friendly and attentive crew
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night at the Swissotel

It was a great one-night stay at the Santa Cruz Swissôtel. The hotel was impecable, service excellent, and the staff very friendly and professional. We shall return to this hotel in the future.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Soon Kyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it. Very clean and well maintained hotel and rooms
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent facilities in Santa Cruz de la Sierra. The professionalism and customer service of the staff are outstanding. The bar could offer a wider variety of spirits, but overall, my stay was very good. Highly recommended!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees so helpful
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Joanna

Liked: Staff & service, property conditions & facilities
Excellent. Out of the way, not really walking distance to anything and not many taxis that pass by but the micro is easy to navigate and outside the door.very comfortable and excellent facilities and breakfast.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the sorrounding areas are not walkable.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super supwr nice there real good pwoplw the gotel is superr nice!! U really dont need to stay some qhere nicer i enjoyed it they got netflix too
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Best quality in SCZ. A bit far from the action
Stayed 1 night in May 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I celebrate her birthday here and it was a wonderful choice! Its a little away from the malls and other shopping store, but it is worth it! The hotel have beautiful art located at the entrance and around the restaurants and lounge. Staff is over the top very polite and aware of every detail, they are very hospitality friendly! The pool is on level 20 and the view is so breath taken even at night. This hotel is Top 3 of my list in Santa Cruz would go back again!
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Verified

8/10 Good

danni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with a poor ‘gym’

In general, the hotel is very good very comfortable, friendly, good beds, clean, good shower, good TV, Good A/C and in a good location. I wish they have a better ‘gym’ and not only 2 treadmills plus 2 elliptical. No weights at all. They have to do something regarding the gym
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, food and room. Pool not so good

The hotel is new and stylish. Room is really nice with a great bed and linens. Staff is really helpful and warm. Food is good, especially burgers and meats. The complimentary amenities and water in the guest room could improve in order to improve guest satisfaction. They should also offer complementary water, coffee or tea at the reception during checkin or checkout. The pool area is not so good, and could be better equipped and clean. We booked the hotel because the pool area images looked good but in reality we couldn't use the pool as it was not so clean.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time at this Hotel. It was very clean and the beds are comfortable. The rooms overlooking the forest are worth the upgrade. The staff was very nice and attentive. They honored our Expedia VIP perks and went beyond that to make us happy. The restaurant was awesome. They have many choices on the menu and very good food. Saturday Brunch was phenomenal. Our servers were Richard and David and they really showed they know about customer service. But everyone was nice and they all worked like a team. They had some live music which sounded nice, but it would have been better if it wasn't so loud in the lobby area. We had a hard time hearing the receptionist when we checked out.
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Carlo

Liked: Cleanliness, staff & service
hotel nuovo ma con alcune lacune tipo la Pulizia degli ambienti, colazione molto scarna e palestra priva di attrezzi e acqua per gli ospiti
Stayed 3 nights in Feb 2026
Verified

8/10 Good

YURIA

Liked: Cleanliness, staff & service, amenities
スタッフさんがとても優しかったです！朝ごはんもブュッフェでとても美味しかったです！
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Marco A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción
Stayed 1 night in Oct 2024