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Hotel G

3.5 star property
Hotel in Santa Cruz with a 24-hour front desk and a coffee shop

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Photo gallery for Hotel G

Comfort Room | Private kitchen | Mini-fridge, dining tables
Garden
Standard Double Room, 1 King Bed | Bathroom | Eco-friendly toiletries, towels, soap, shampoo
Standard Double Room, 1 King Bed | Room amenity
34-inch LCD TV with cable channels, TV, Netflix

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

View in a map
Av. Pedro Ribera #750, Santa Cruz, Santa Cruz
  • Place, Las Brisas Shopping Center
    ‪3 min drive‬
  • Place, Santa Cruz Zoo
    ‪3 min drive‬
  • Place, Ethno-folkloric Museum
    ‪4 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪18 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Premium bedding, down comforters, minibar, blackout drapes

Double Room, 1 Queen Bed

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed | Premium bedding, down comforters, minibar, blackout drapes

Deluxe Studio Suite, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, down comforters, minibar, blackout drapes

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | Premium bedding, down comforters, minibar, blackout drapes

Deluxe Double Room, 1 Queen Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds

Premium bedding, down comforters, minibar, blackout drapes

Family Double Room, 2 Queen Beds

  • 807 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, minibar, blackout drapes

Executive Suite

  • 1076 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite | Premium bedding, down comforters, minibar, blackout drapes

Family Studio Suite

  • 1075 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Business Room

Business Room | Premium bedding, down comforters, minibar, blackout drapes

Business Room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Premium bedding, down comforters, minibar, blackout drapes

Comfort Room

  • 441 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santa Cruz

Located within a mile (2 km) of Santa Cruz Zoo, Hotel G is within 2 miles (3 km) of Las Brisas Shopping Center. This 3.5-star hotel has 39 guestrooms and offers conveniences like a coffee shop/cafe, free in-room WiFi, and free self parking.

What's nearby

  • Las Brisas Shopping Center - 3 min drive - 1.1 miles
  • Santa Cruz Zoo - 3 min drive - 1.3 miles
  • Arenal Park - 4 min drive - 1.6 miles
  • Ethno-folkloric Museum - 4 min drive - 1.6 miles
  • Municipal Library - 4 min drive - 1.8 miles

Getting around

  • Santa Cruz de la Sierra Station - 13 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 24 min drive

Restaurants

  • ‪Centro Comercial Norte (Comedor) - ‬4 min walk
  • ‪Borde Rio Bar Restaurant - ‬3 min walk
  • ‪Punto Mar - ‬7 min walk
  • ‪Karaoke Azucar - ‬3 min walk
  • ‪Pollos Sacura - ‬5 min walk

About this property

Hotel G

Hotel in Santa Cruz with a 24-hour front desk and a coffee shop
Renovated in 2022, Hotel G offers free WiFi in public areas, coffee in a common area, and express check-out. There's free parking, and an airport shuttle (available 24 hours) for USD 13 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a living plant wall, and a garden.
34-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer free toiletries. Minibars, phones, and wardrobes or closets are other standard amenities. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 4 for adults and USD 4 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle storage

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Doorbell and phone notification
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (22 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Renovated entire property - January 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 34-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Dining table
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 4 for adults and USD 4 for children
  • Airport shuttle fee: USD 13 per vehicle (one-way)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel G Santa Cruz
Hotel G Hotel
Hotel G Santa Cruz
Hotel G Hotel Santa Cruz

Frequently asked questions

Is free cancellation available at Hotel G?

Hotel G offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do around Hotel G?

This hotel is located in Santa Cruz, close to Santa Cruz Zoo, Plaza 24 de Septiembre, and Ventura Mall. You'll also find Ramon Tahuichi Aguilera Stadium and Blacutt Square within a short drive.

Will I be able to park at Hotel G?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Hotel G feature a casino at the property?

No, Hotel G doesn't have a casino.

Is there an indoor pool at Hotel G?

No, there is no indoor pool at this hotel.

Is Hotel G a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and Netflix.

Does Hotel G have a hot tub?

Yes, this hotel offers private rooftop spa tubs in some guestrooms.

Does Hotel G feature a restaurant that includes a breakfast menu?

Yes, Hotel G serves buffet breakfast each morning for a surcharge from its cafe.

Does Hotel G allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel G for a fee of USD 10 per pet, per night.

Does Hotel G have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel G?

The closest major airport to Hotel G is Santa Cruz (VVI-Viru Viru Intl.), which is 9.5 mi away (24 minutes by car).

Can I book a room with a balcony at Hotel G?

Yes, some guestrooms at Hotel G offer a furnished balcony and may feature city views.

Hotel G Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 104 reviews
Rating 8 - Good. 30 out of 104 reviews
Rating 6 - Okay. 12 out of 104 reviews
Rating 4 - Poor. 8 out of 104 reviews
Rating 2 - Terrible. 10 out of 104 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

LORENA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones
Stayed 1 night in Apr 2025

2/10 Terrible

Gustavo

Stayed 2 nights in Nov 2024

4/10 Poor

Gustavo

Disliked: Staff & service, property conditions & facilities, room comfort
Notified lobby of the air conditioner leak all i got was an im sorry
Stayed 1 night in Nov 2024

10/10 Excellent

Karina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

excelente ubicación, muy cómodo el lugar.
Stayed 3 nights in Nov 2024

10/10 Excellent

FRANKY DUVAN

Stayed 9 nights in Jul 2024

10/10 Excellent

Micaela

Stayed 1 night in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Menetwab

Stayed 1 night in Mar 2024

10/10 Excellent

Gimar Rodrigo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only down side was the construction being infront of the hotel. But the location is good area.
Stayed 2 nights in Sep 2023

8/10 Good

Juanita

Stayed 2 nights in Jul 2023

6/10 Okay

Nyron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall the property is good but the shower drain pipe drained the water very slowly causing excessive water on the shower floor AND the toilet water tank was not fulling with water so the toilet could not flush, I had to fill water in the garbage can and pour it into the toilet tank to flush the toilet, my stay was for a one night layover, I had to be at the airport very early so this was very inconvenient
Stayed 1 night in Mar 2023

10/10 Excellent

Sebastián

Liked: Staff & service
Stayed 1 night in Feb 2023

4/10 Poor

Evan

Stayed 1 night in Dec 2022

8/10 Good

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean. Bed very comfortable. Television was useless because no clear pictures.
Stayed 2 nights in Aug 2022

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great deal

Stayed one night before returning to airport. Guy at check in was very friendly and spoke perfect English. Large room and shower. Great for the price. Not overly comfy for longer stays as no couch or easy chairs.
Stayed 1 night in May 2022

6/10 Okay

Jeffrey, san antonio

Stayed 4 nights in Dec 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience !! Roaches bed bugs
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encantó el Hotel, muy limpio todo y tienen rigurosas normas de higiene y de prevencion de Covid-19 como la desinfeccion de zapatos y de cuerpo entero cada vez que se ingresa al hotel, no me gustó que dice tener servicio de planchado y no es asi, (pero me prestaron plancha), pero en general todo bien
Stayed 2 nights in Mar 2021

10/10 Excellent

Mario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I typically stay at G hotel when travelling to Santa Cruz. It's conveniently located, rooms are good and it has parki g. Prices are competitive.
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveler

Liked: Cleanliness
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new place. Breakfast was skimpy, and the location was not the greatest, but it wasn't bad, either.
Stayed 2 nights in Oct 2019

6/10 Okay

XIAOXIANG

Stayed 3 nights in Sep 2019