I was very disappointed with the poor treatment we were given from some of the hotel staff. The air conditioner in our room was not working when we arrived and they wanted us to stay overnight in this hot room after traveling 10 hours. They refused to give us another room. Eventually, it was fixed in a short time. Our bed sheets were not changed throughout our stay (7 days). I purchased my own. They did not provide soap or shampoo. The room was not swept nor vacuumed. The safe did not work. It’s a no frills hotel. If you wanted an iron or a pool towel you had to pay for it. The floor light outside our room did not work. You had to walk in the dark to the elevator. We pointed these things and nothing was done. I didn’t want to ruin my vacation, so I said nothing more. The hotel is right across the street, which was a plus. I do not recommend this hotel. Stay at your own risk.
Located within a 5-minute walk of Cala Millor Beach, Hipotels Hotel Don Juan is within a 15-minute stroll of Fantasy Park. This 126-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and an outdoor pool.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 8:00 AM to 10:30 AM.
Guests can expect to find flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Balconies and desks are other standard amenities.
At Hipotels Hotel Don Juan, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this beach hotel include an arcade/game room, a terrace, and laundry facilities.
I was very disappointed with the poor treatment we were given from some of the hotel staff. The air conditioner in our room was not working when we arrived and they wanted us to stay overnight in this hot room after traveling 10 hours. They refused to give us another room. Eventually, it was fixed in a short time. Our bed sheets were not changed throughout our stay (7 days). I purchased my own. They did not provide soap or shampoo. The room was not swept nor vacuumed. The safe did not work. It’s a no frills hotel. If you wanted an iron or a pool towel you had to pay for it. The floor light outside our room did not work. You had to walk in the dark to the elevator. We pointed these things and nothing was done. I didn’t want to ruin my vacation, so I said nothing more. The hotel is right across the street, which was a plus. I do not recommend this hotel. Stay at your own risk.
We are sorry that you have felt bad at the hotel, the sheets and towels are changed every 3 days, the rooms are cleaned daily. The pool towels are with deposit at the end when you return the towels the money is returned The safe has to be activated at reception.