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Recent guest reviews

Loved the service. They would get you anything you wanted or needed. Able to do snorkeling, fishing or diving all from the property. Great staff

We stayed in the treetop suite and absolutely loved it!! All of the staff members were so friendly and helpful. The housekeeping staff was amazing and I wanted to bring her home with me hehe. My boyfriend and I had a blast renting their golf carts and driving to town and exploring! We will definitely be back!!

everything was taken care of right from landing in san pedro. we were shuttled in a taxi, taken by boat to the resort, and met on the pier by staff. check in was simple and they were fully prepared when we arrived. food throughout the day was very good- dinner is a little lacking. staff was always present and happy to help with any question and they quickly learned our room for ease of signing off our daily bill. the room was very comfortable and cleaned every morning plus turn down service at night. the beach and resort are raked each night keeping a picture perfect white sand feel. the staff at the dive shop were wonderful and easily accommodated a personalized snorkeling trip. we loved the resort and would definitely consider returning.

Hotel was very nice and the staff was amazing. You must booked the BBQ at the Beach water activity with Roberto! It's a must do. I did not appreciate the mosquitoes at the resort, you must bring repellent. Overall had a great time at the resort.

Outstanding staff,and local,,,,,,not much easy night life as your dependent on water taxis to return to the hotel, However it can and often is done. Most of the staff has been there for years and is deeply devoted to the owners.

Every aspect of this hotel made our stay great. The help was friendly and the hotel had all the amenities needed for a comfortable experience. Everyone was pleasant and did the extra little things that made this trip special.

Great resort and staff... was promptly greeted with cold beverage and cold towel. Check in was smooth and painless.. Food offered was okay, could of been better varieties. Very cool rooms and they offered different scents of soap bars. Daily room cleaning and complimentary daily breakfast and free boat rides in town. Highly recommend and will be back in the future.

Fantastic place to stay. Friendly staff. Good excursions. Restaurant service and quality of food was good but could have been better

I contacted Portofino in January about getting reservations for the flight from Belize City to San Pedro for my stay at Portofino. They asked for a credit card authorization so they could make the reservations for me. They informed me what the charge would be in US dollars, but that it would be billed in Belize dollars. The charge then appeared on my credit card in Belize dollars from a third party, and Portofino sent me confirmation and reservation information. Then in March another charge appeared directly from Portofino for the flight amount in US dollars. When I inquired about it, they denied making the second charge, so I disputed it with the credit card company. Portofino then provided the credit card company with the authorization from January. Since the charges were made by different entities at different times, the credit card company reinstated the second charge. Portofino has ignored my requests for them to explain why I was charged twice for the flights.

The hotel grounds are nice. However, the seaweed is overpowering in the whole Ambergris Caye area. The hotel staff cleans the seaweed but there is no much of a beach. The rooms are hot. The AC won't get lower than 17C degrees. You will be sweating if you like a cold room at night but if you are okay with a cool room then this is for you. The staff was very nice and accommodating. Overall if you want privacy and quiet I would recommend this.

The Staff was extremely nice and helpful!! From the first moment they made feel like home! We had a great time at the hotel!

The hotel staff were excellent and accommodating. It was a little far away from everything but they had a complimentary boat shuttle. There weren't many things to do at the resort unless you're a water sport fan. The rooms were ok, not the cleanest but the cottages gave you a rustic feel. It was a good resort for couples or honeymooners.

Well located hotel, away from the island's main drag, perfect for spending some relaxing time with your significant other. Room was spacious and very clean, staff very friendly and always eager to help and assist with our requests. Great spot! You will feel much appreciated and would want to come back!

Portofino was amazing! The staff can not be any more helpful, kind, attentive and wonderful. This place is like being on a private beach with a few other people and the experience was more than amazing! They even offered us a fishing pole and if we caught something they would cook it for free! We ran out of time to fish, but will be back in a few months for spring break and will only stay here. Giovani is the hardest worker I've seen and loves his job, as well as the manager mikayla and waitress Jessica. Bartender/cook/waiter Rafael and all of the front desk staff were top notch and so was the housekeeping and all the waitstaff. When you first arrive, you're greeted with a nice cold refreshing washcloth with eucalyptus and a complimentary drink! The private beach cabanas are adorable with thatch roofing and mosquito netting around the bed. Turndown service was over the top with fresh flowers and sweet messages and candles! The staff were always willing to do anything and everything to make your stay the best ever!!!!! We cannot wait to return!

Great quiet place to relax on the beach and do nothing all day long. ALL the staff were WONDERFUL!! Beautiful landscape. Rooms need dusting, especially the ceiling fans and thatched ceilings. No hot shower, just cool water which is very refreshing. Inconvenient location (this resort is not accessible by road). If you want to go into San Pedro to eat, or just about anywhere else, you'll have to take a water taxi (US$11 per person one way) or try and catch the resort's complimentary water taxi, which runs only 2-3 times a day. Lots of delicious food and places to eat in San Pedro.

The food is excellent and expensive. The diving/snorkeling is excellent and expensive. The room and grounds are beautiful and well maintained.

The staff was fantastic! The location was a lot farther north of San Pedro than I expected so you have to schedule your trips to town when the boat was going. But, if you want to relax or need some forced relaxation, this is perfect! We were still able to go on tours and see everything! Not to mention their massage therapist is awesome! $70 for 70 minutes....what a deal! Plus, they have free wifi and Direct TV in the rooms so you can still stay in touch with the world. I highly recommend Portofino!

Portofino was the perfect getaway for a quiet and relaxing vacation. It is 6 miles north of town and only accessible by boat so you feel quite secluded. However, if you wish to spend time in San Pedro the water taxi runs throughout the day or you can hitch a ride for free with the resort's captain if you time it with his scheduled travels. Being that far north does come with a higher price tag for all services (food, excursions, travel to town) but it is well worth it! Portofino is with 17 rooms and even when it is at capacity it never feels crowded. You may see people in passing or occasionally at the bar, but often times it feels as though you have the place to yourself -- and the staff treats you as though you are the only guest and cater to your every need. Everyone is very friendly and knows your name almost immediately. It felt as though we were staying with family. We stayed in a beachfront room which was fantastic with a beautiful view. I enjoyed having nothing but sand between me and the ocean. The room was nice and cool and cleaned thoroughly twice daily. It was equipped with a tv and refrigerator. The only thing that might make the cabanas more appealing than the beachfront is there is no room above you in the cabana. We had some noisy neighbors above us in the honeymoon suite -- a lot of stomping around. We were lucky in that this was mostly in the morning when we were already awake. The grounds are also well kept. They work hard to maintain the property and are always clearing the seaweed that washes ashore. Folks have commented on the seaweed -- to clarify, the seaweed is throughout the island, not just at Portofino. You simply swim off the dock where there is no seaweed. We did take advantage of the masseuse on site and ha a couples massage. It was one of the best I've had! The only thing that did not go smoothly for us was trying to book the excursion we wanted. There were not enough people to confirm a trip through the company the hotel uses. I tried to reach other companies myself but without cell service this proved to be difficult. A couple days later we went to town and found we could have signed up with any number of tour companies, but by this time it was so late. I wish the front desk had suggested this or been more helpful in making it happen. We were quite disappointed we did not get to experience the excursion. Overall, our stay was great and we would certainly return to Portofino! Ambergris Caye is a fantastic island and there is much to explore!

This is a beautiful resort with friendly and helpful staff. They go over and beyond to help with any needs. If you are looking for a smaller resort with more privacy and seclusion, then this is the hotel for you.

6.5mi North Of San Pedro Barrier Reef San Pedro

Hotel highlights

  • Steps from Belize Barrier Reef
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Portofino Beach Resort places you next to Belize Barrier Reef and within a 5-minute walk of Mexico Rocks. This 4-star hotel has 17 guestrooms and offers an outdoor pool, free in-room WiFi, and a free airport shuttle.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:30 AM to 11:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

Portofino Beach Resort's 17 air-conditioned rooms provide furnished balconies or patios, refrigerators, and free bottled water. Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. In-room massages are available, and other amenities include ceiling fans and safes.


Property features

Portofino Beach Resort features an outdoor pool, free WiFi in public areas, and spa services. For transportation, you can make use of a free airport shuttle (available 24 hours), as well as a ferry terminal shuttle. The front desk has multilingual staff that can help with tours/tickets and dry cleaning/laundry. Other amenities at this beach hotel include a computer station, a terrace, and laundry facilities.

Room options

Lower Villa, Mansion (2 Bedrooms)

1 King Bed and 1 Double Bed | Sleeps 4

Superior Villa

2 Queen Beds | Sleeps 5

Beachfront Room

1 King Bed | Sleeps 2

Suite, 2 Queen Beds (Colonial)

2 Queen Beds | Sleeps 5

Guest reviews for Portofino Beach Resort

Everyone (3) Couples (31) Family (2) Other (2)
5
Everyone

By on Feb 2, 2021

5
Partner Couples

Loved the service. They would get you anything you wanted or needed. Able to do snorkeling, fishing or diving all from the property. Great staff

By on Dec 25, 2019

5

gorgeous hotel!!!

Everyone

We stayed in the treetop suite and absolutely loved it!! All of the staff members were so friendly and helpful. The housekeeping staff was amazing and I wanted to bring her home with me hehe. My boyfriend and I had a blast renting their golf carts and driving to town and exploring! We will definitely be back!!

By on May 7, 2017

5

wonderful and relaxing

Couples

everything was taken care of right from landing in san pedro. we were shuttled in a taxi, taken by boat to the resort, and met on the pier by staff. check in was simple and they were fully prepared when we arrived. food throughout the day was very good- dinner is a little lacking. staff was always present and happy to help with any question and they quickly learned our room for ease of signing off our daily bill. the room was very comfortable and cleaned every morning plus turn down service at night. the beach and resort are raked each night keeping a picture perfect white sand feel. the staff at the dive shop were wonderful and easily accommodated a personalized snorkeling trip. we loved the resort and would definitely consider returning.

By , from san francisco on Nov 21, 2016

4

nice hotel on a secluded beach

Everyone

Hotel was very nice and the staff was amazing. You must booked the BBQ at the Beach water activity with Roberto! It's a must do. I did not appreciate the mosquitoes at the resort, you must bring repellent. Overall had a great time at the resort.

By on Aug 1, 2016

5

awesome get away

Couples

Outstanding staff,and local,,,,,,not much easy night life as your dependent on water taxis to return to the hotel, However it can and often is done. Most of the staff has been there for years and is deeply devoted to the owners.

By on Feb 4, 2016

5

wonderful experience

Couples

Every aspect of this hotel made our stay great. The help was friendly and the hotel had all the amenities needed for a comfortable experience. Everyone was pleasant and did the extra little things that made this trip special.

By on Oct 6, 2015

5

great getaway

Couples

Great resort and staff... was promptly greeted with cold beverage and cold towel. Check in was smooth and painless.. Food offered was okay, could of been better varieties. Very cool rooms and they offered different scents of soap bars. Daily room cleaning and complimentary daily breakfast and free boat rides in town. Highly recommend and will be back in the future.

By on Sep 17, 2015

4

romantic get away

Couples

Fantastic place to stay. Friendly staff. Good excursions. Restaurant service and quality of food was good but could have been better

By on Aug 13, 2015

2

be careful about credit card

Couples

I contacted Portofino in January about getting reservations for the flight from Belize City to San Pedro for my stay at Portofino. They asked for a credit card authorization so they could make the reservations for me. They informed me what the charge would be in US dollars, but that it would be billed in Belize dollars. The charge then appeared on my credit card in Belize dollars from a third party, and Portofino sent me confirmation and reservation information. Then in March another charge appeared directly from Portofino for the flight amount in US dollars. When I inquired about it, they denied making the second charge, so I disputed it with the credit card company. Portofino then provided the credit card company with the authorization from January. Since the charges were made by different entities at different times, the credit card company reinstated the second charge. Portofino has ignored my requests for them to explain why I was charged twice for the flights.

By on Jul 3, 2015

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