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Palace Hotel, BW Signature Collection

4.0 star property
Hotel with 2 restaurants, in the vicinity of Guaita Tower

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Photo gallery for Palace Hotel, BW Signature Collection

Comfort Double Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe
In-room dining
Reception
Front of property
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Breakfast available
  • Gym
  • Pet friendly
  • Bar
  • Pool

Explore the area

Map
Via Cinque Febbraio, Serravalle, RSM, 47899
  • Guaita Tower
    ‪5 min drive‬
  • Basilica of Saint Marino
    ‪6 min drive‬
  • Monte Titano
    ‪7 min drive‬
  • Rimini (RMI-Federico Fellini Intl.)
    ‪22 min drive‬

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Room options

View all photos for Comfort Double Room, 2 Twin Beds

Comfort Double Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Comfort Double Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 2 Twin Beds, Accessible

Premium bedding, down comforters, minibar, in-room safe

Double Room, 2 Twin Beds, Accessible

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Premium bedding, down comforters, minibar, in-room safe

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

Premium bedding, down comforters, minibar, in-room safe

Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, down comforters, minibar, in-room safe

Family Room

  • 301 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Comfort Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Double Room, 1 Double Bed, Accessible

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Serravalle

Palace Hotel, BW Signature Collection places you 3.1 mi (5 km) from Guaita Tower. This 4-star hotel has 91 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Guaita Tower - 5 min drive - 2.7 miles
  • Basilica of Saint Marino - 6 min drive - 2.7 miles
  • University of the Republic of San Marino - 6 min drive - 2.7 miles
  • Palazzo Pubblico - 6 min drive - 2.7 miles
  • Monte Titano - 7 min drive - 3.2 miles

Getting around

  • Cattolica Station - 28 min drive
  • Federico Fellini Intl. Airport (RMI) - 35 min drive

Restaurants

  • ‪La Vecchia Fonte - ‬5 min drive
  • ‪Bowling Rose'N Bown-Rose'N Pub - ‬4 min drive
  • ‪Ristorante Pizzeria Garden - ‬3 min drive
  • ‪La Spizzata di Marco Ghigi - ‬4 min drive
  • ‪Podere Lesignano - ‬3 min drive

About this property

Palace Hotel, BW Signature Collection

Hotel with 2 restaurants, in the vicinity of Guaita Tower
Palace Hotel, BW Signature Collection features an outdoor pool, a children's pool, and a gym. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a sauna, a hot tub, and meeting rooms.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and bidets. Minibars, electric kettles, and safes are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 8 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Crib (infant bed) fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 10 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Palace Hotel BW Signature Collection Best Western Serravalle
Best Western Palace Hotel Serravalle
Best Western Palace Serravalle
Palace Hotel BW Signature Collection Best Western
Palace BW Signature Collection Best Western Serravalle
Palace BW Signature Collection Best Western
BW Signature Collection Serra
Palace San Marino
Hotel, Bw Signature Collection
Palace Hotel BW Signature Collection
Palace Hotel, BW Signature Collection Hotel
Palace Hotel, BW Signature Collection Serravalle
Palace Hotel BW Signature Collection by Best Western
Palace Hotel, BW Signature Collection Hotel Serravalle

Frequently asked questions

Is free cancellation available at Palace Hotel, BW Signature Collection?

Palace Hotel, BW Signature Collection offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What is there to do around Palace Hotel, BW Signature Collection?

This hotel is located in Serravalle, close to Monte Titano, Basilica of Saint Marino, and Tourism Office of San Marino. You'll also find San Marino Adventures and Palazzo Pubblico within a short drive.

Will I be able to park at Palace Hotel, BW Signature Collection?

No, there isn't parking at this hotel.

Is a spa located at Palace Hotel, BW Signature Collection?

Spa services at the hotel include massages.

Does Palace Hotel, BW Signature Collection feature a casino?

No, Palace Hotel, BW Signature Collection doesn't have a casino.

Is there an indoor pool at Palace Hotel, BW Signature Collection?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 10 AM and 10 PM.

What do couples enjoy most about Palace Hotel, BW Signature Collection?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Are there hot tubs at Palace Hotel, BW Signature Collection?

Yes, guests can enjoy a spa tub at this hotel.

Does Palace Hotel, BW Signature Collection have a restaurant with a breakfast menu?

Yes, Palace Hotel, BW Signature Collection has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Palace Hotel, BW Signature Collection allow pets to stay free of charge?

Although pets can't stay for free, they are welcome at Palace Hotel, BW Signature Collection.

Does Palace Hotel, BW Signature Collection have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Palace Hotel, BW Signature Collection?

The closest major airport to Palace Hotel, BW Signature Collection is Federico Fellini Intl. Airport (RMI), which is 12.3 mi away (35 minutes by car). Another top airport is Forlì Intl. Airport (FRL), which is around 25.7 mi away.

Are there rooms with balconies that I can book at Palace Hotel, BW Signature Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Palace Hotel, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 126 reviews
Rating 8 - Good. 46 out of 126 reviews
Rating 6 - Okay. 6 out of 126 reviews
Rating 4 - Poor. 5 out of 126 reviews
Rating 2 - Terrible. 0 out of 126 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Jun 2022

10/10 Excellent

Manon, Vonore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is Ok not as nice has the rest of San Marino
Stayed 2 nights in Jun 2022

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Good stay. Easy parking. Clean and good quality rooms.
Stayed 1 night in Nov 2021

10/10 Excellent

Tremella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend retreat

Great hotel!!!! The accomodations were great and the hotel is very close to the town center. The rooms were large and very clean. The pool was also nice.
Stayed 1 night in Jul 2020

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Amazing hotel, great staff, Wonderful service, strongly recommend
Stayed 4 nights in Sep 2019

8/10 Good

Dan

Liked: Staff & service, room comfort

Below avg hotel with great employees

Yes this hotel has a lot of amazing features and the employees are amazing. But air-condition did not go below 24 degrees even after complaining. Wifi did not work in the room at all and I do not think it was just my room since there were around 5-6 people in the lobby on phone and computers as well. They charge 5 euro for room service even though I went down to order from the restaurant but the kitchen manager Indirectly suggested better to eat in my room cause he did not want to clean a table.
Stayed 2 nights in Jul 2019

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very well presented, Nice pool and Spa.Good breakfast.Not on bus route, and taxis expense.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room wasn’t set up on arrival. No food/snacks available after 11 even though it says 24 hr in the book.
Stayed 1 night in Jun 2019

10/10 Excellent

igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great to stay. Only excellent memories.

It was convenient, comfortable, close to the center, free parking.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The property is very clean. All in all a very good experience
Stayed 1 night in Apr 2019

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Marino

San Marino is a lovely place and friendly people. Hotel strangely situated off a main road with limited pavements, however this isn't unique to the hotel. Restaurant food in evening wasn't great due to an event being on at same time but breakfast was good. Overall a good hotel.
Stayed 1 night in Mar 2019

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Not Again.

Our room was miles away from the hotel restaurant and lobby. Plus they put us in a handicap room and insisted my prepaid reservation did not include breakfast. It did and after a call to hotels.com, they corrected. Location is horrible!
Stayed 1 night in Sep 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upper tier property

Full service hotel with large rooms and a good restaraunt.
Stayed 1 night in Nov 2017

4/10 Poor

Jay Joonhyung

Disliked: Cleanliness, room comfort

Dont go

Not a standard of western especially quality of room and breakfast. Worst.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness

convenient and clean hotel

the hotel is overall clean and has a free underground warm parking. the room was spacious and comfortable with midlevel style. the staffs were cooperative and nice.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat Guest

Great place. I've stayed here several times and the service is excellent. Highly recommend!!!

8/10 Good

chad

Liked: Cleanliness, room comfort

Nice hotel but far away from everything

Hotel is descent but do not go there if you are on foot nothing is walkable in this area, taxi cab fares in this area are so expensive 25 euro to go down the hill was a 4 km ride

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great service.

Very nice hotel, great service and quality, with very nice rooms. Location is not ideal as it is still a fair way to the 'old town' but taxi's are quite cheap and so it's not too much of a problem. Quite handy for football, or other events, at the sporting complex, although walking can be a little dangerous as there are not any formal footpaths. Taxi's will take and pick up to the ground, although they did charge like a wounded elephant for the England game. Would be happy to recommend the hotel.

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very well appointed. Close to Rimini.

Excellent standard. Piano in foyer, so I played a couple of tunes. One of the staff asked me to keep on playing, but I hadn't played in a while and my fingers were a bit 'rusty'. Good room and WiFi. Didn't like the demand to wear a hair cap to use the pool. I'm bald......dumb rule. Good food in bar.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great Hotel and great very helpful staff especially Valentina. The hotel has very nice big, spacious rooms and everything was clean. Breakfast was also good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with pool

We chose this hotel for the enclosed pool for our children. Room was spacious, comfortable and clean. Breakfast was very good with a lot of choices. Only a 15-20 minute drive to the historical center parking lots so not far from activity but the view was of a highway on one side and a rock wall on the other, although it was a nice view on the other side of the highway. Our children enjoyed the pool, however, the hot tub was not very good. It was room temperature and looked like it could use a cleaning. Other than that the hotel was great and would recommend it to families.

8/10 Good

HF Jørgensen, Hillerød

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay hotel and location

THe hotel is fine, there is an okay pool area, but there is nothing within walking distance of the hotel.

10/10 Excellent

Jeroen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel

A good quality hotel providing the basic requirements in a very nice setting. The hotel is on the road to San Marino, but still a good 20 minutes drive from the city center.

8/10 Good

Talal, Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean budget hotel near motorway

Very helpful & friendly front desk staff. Their suggested restaurant in bergamo old town was excellent. My only negatives were: - overlooking the motorway - very small shower - poor noise insulation Otherwise reasonably priced clean and comfortable.