Skip to main content
Beginning of main content

Recent guest reviews

nice boutique hotel

Nice clean place to stay! Would definitely stay again. Helpful staff, very friendly. The beds were soooo comfy!

The hotel was super clean and the staff was awesome.

Hotel was very nice and staff when above and beyond to accommodate!

No limpian las habitaciones y es asqueroso estuve um6 dias y no limpiaron y las toallas no las daban limpias, una chica siempre fue amable, pero en tiempos de pandemia es cuando mas deverias limpiar

It's a very small property with not much to offer in the hotel not even parking. It could use a parking lot for commuters or more public transportation information.

overall good the only complaint no hot water otherwise staff was great location is super bed very nice 👍

Room clean and bathroom the elevator one day no work no parking

The staff was Amazing! Loved the pool. Great location.

Great location! Small rooms and old building. Had to request a room change because my original room stunk of cigarettes.

Nice location & reasonable price. Good facilities but no parking

Great, close to beach and no parking lot but ample parking around.

Nice small hotel with a relaxing private pool in the back. Close to restaurants and the beach, so no need to drive to far for things. The only bad thing is that they have no parking.

Mostly full due to small budget demand,but management is very poor.TOILET FLUSH DID NOT WORK.SO USED ON TOP FLOOR,ROOM 302,LIGHT DID NOT WORK ON TOP FLOOR,FAN DID NOT WORK ON TOP FLOOR,GARBAGE FURNITURE IS STORED ON TOP FLOOR.MANAGEMENT IS TAKING 100% REVENUE HOME..

The rooms were clean but the place is old and needs updating, mattress creaked, window cornices falling down, threadbare furniture, mold on shower curtain, staff came around to replace towels and coffee but never made beds up, no hand towels, no breakfast, homeless people sleeping on benches around corner, trash was placed out front on sidewalk for pickup leaking and stinking, one of our rooms had an inoperative key card lock, they had to get manager to open their room each time. There are several restaurants nearby, food was excellent at we ate at. Bottom line; this place is vastly overpriced, for a few dollars more, stay at Hampton Inn or similar.

We visited San Juan for 3 nights before a cruise and stayed at a nearby hotel which we enjoyed very much. After disembarking our cruise we stayed one more night at Le Consulat. We were very disappointed with the hotel. One good thing they allowed was to store our luggage until check in. The bad thing is that the area wasn't locked or monitored. The lobby was very small and couldn't accommodate the people waiting to check in. Clerk was slow attending to people and not friendly. We were assigned a room 2 doors down from the miniscule lobby on the first floor. Room was dated and strangely decorated. A large poster of a Polish activist was the only picture in the room and a small print of Marilyn Monroe greeted us in the bathroom. The shower had no place to store shampoo, soap, etc. since it had been broken off and not replaced. The toilet paper holder had no paper and was quite a distance from the toilet, which had a broken seat that needed repair. The room was quite noisy since it faced the busy street and the crowded lobby was right down the hall. I paid a $3 "resort fee" on top of the bill and there were no amenities that I knew of for this fee-the pool did not look clean, no continental breakfast, newspaper, etc. that usually comes with a resort fee. I asked for ice since there wasn't a refrigerator in the room and the clerk pointed to what amounted to a storage closet near the stairs where it was kept in a cooler under a desk.

We flew to San Juan a day early before a cruise because we like to spend some time in Old San Juan. We had stayed at Le Consulat about 6 years prior and were impressed. The staff was still excellent but the hotel needs some repair, mostly minor - cheap and easy fixes that should not be put off. The biggest issue is that none of the safes in the hotel rooms work. I'd recommend staying here for a day or 2 but the safe issue could be a problem if staying longer - sometimes you don't want to carry everything of value you've brought on a trip.

1149 Magdalena Ave Condado San Juan PR

Hotel highlights

  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Concierge services
  • 24-hour front desk

Located in Condado, The Ivy Hotel San Juan is adjacent to Casino del Mar at La Concha Resort and within a 5-minute walk of Parque La Ventana al Mar. This 26-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and concierge services.


Rooms

The Ivy Hotel San Juan's 26 air-conditioned rooms provide free local calls, ironing boards, and desks. 40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Wardrobes or closets are also included. Housekeeping is available on request.


Property features

Guests of The Ivy Hotel San Juan enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. This hotel also has a terrace.

Room options

Room, 1 King Bed (Modern)

1 King Bed | Sleeps 2

Room, 1 Queen Bed (Modern)

1 Queen Bed | Sleeps 2

Double or Twin Room, 2 Twin Beds (Fresh)

2 Twin Beds | Sleeps 2

Double Room, 2 Queen Beds (Tropical)

2 Queen Beds | Sleeps 4

Guest reviews for The Ivy Hotel San Juan

Everyone (15) Couples (21) Business (2) Family (12) Friends (7) Other (3)
5
Family

nice boutique hotel

By on Sep 17, 2021

5
Partner Couples

Nice clean place to stay! Would definitely stay again. Helpful staff, very friendly. The beds were soooo comfy!

By on Jul 20, 2021

Review comment responded on Jul 23, 2021

Thanks for the review! Comfort is what we provide for all of our guest during their stay. Hope to see you soon and Safe Travels!

1
Everyone

By on Jul 12, 2021

Review comment responded on Jul 27, 2021

Thanks for your review! We will continue to work effortlessly on providing the best stay as possible to our guests.

5
Partner Couples

The hotel was super clean and the staff was awesome.

By on Jul 10, 2021

Review comment responded on Jul 27, 2021

We are glad to hear you founded our hotel perfect for your stay. Hope you had a wonderful time and experience in Puerto Rico. Safe travels and take care!

5
Partner Couples

Hotel was very nice and staff when above and beyond to accommodate!

By on Jun 26, 2021

Review comment responded on Jul 9, 2021

Thanks for your review. We are glad to see you found our hotel and staff friendly during your visit. Safe travels!

1
Everyone

By on May 27, 2021

Review comment responded on Jul 9, 2021

Thanks for the review.

1
Family

No limpian las habitaciones y es asqueroso estuve um6 dias y no limpiaron y las toallas no las daban limpias, una chica siempre fue amable, pero en tiempos de pandemia es cuando mas deverias limpiar

By on Apr 18, 2021

Review comment responded on Apr 18, 2021

Buenas Tardes disculpe los inconvenientes. Por motivos del Covid el servicio de limpieza en la habitacion es cada 72 horas y por request.esto para prevenir el contacto de nuestros huespedes con nuestros empleados. En El Ivy Hotel nos preocupamos por la salud de todos. Por tal razon cumplimos con unas medidas de prevencion.

3
Partner Couples

It's a very small property with not much to offer in the hotel not even parking. It could use a parking lot for commuters or more public transportation information.

By on Aug 24, 2019

4
Family

overall good the only complaint no hot water otherwise staff was great location is super bed very nice 👍

By on Aug 10, 2019

3
Business Business

By on Apr 17, 2019

Review comment responded on Apr 17, 2019

Thank you for staying with us.

url importing http://www.orbitz.com/San-Juan-Hotels-The-Ivy-Hotel-San-Juan.h1877941-p2.Hotel-Reviews
There was an error importing /San-Juan-Hotels-The-Ivy-Hotel-San-Juan.h1877941-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/San-Juan-Hotels-The-Ivy-Hotel-San-Juan.h1877941-p2.Hotel-Reviews

Frequently asked questions