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Recent guest reviews

The restaurant/bar service was very slow, and the breakfast buffet was terrible.

Is just a hotel with a golf club and a casino. Is overpriced.

That finally they took the tub,showers are much better love it

Great place to stay if you are doing business on the east side of the Island. Super clean and modern!

Everything was quite nice nothing I didn’t like

Very nice experience

Basic but expensive hotel

Michelle Ortiz is the BEST, she made my stay comfortable.

The room was very clean and spacious. The room had a great shower and a large television. The staff was kind and attentive as well. The pool was also nice and they disinfect it throughout the day.

The area is quiet but a short car ride to shopping and food. Did not visit the casino. People smoke outside the casino but it is not too bad. Paid parking is about $11/day. Do not insert the parking ticket when leaving: let the guard open the gate. Otherwise, you may have to pay then but still pay when checking out. My brother booked at the hotel web site and with membership did not have to pay parking. I booked through Orbitz and had to pay parking. Somehow I did not see anything about parking not being free. Orbitz customer service says there is a note about it but all I saw was that there may be extra hotel fees. The rooms are roomy and comfortable; the bathroom is beautiful. There is a coffee maker and a small refrigerator.

Unexpected fees :( The beds are really comfortable love them. Ok place will recommend

I liked the Staff & Service. I was disappointed in not having access to the pool. I simply wanted to sit out in the sun, but there was nowhere for the guests to sit outside and enjoy the sunshine.

500 Alhambra En Granada Boulevard Caguas

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Casino
  • Outdoor pool

Four Points by Sheraton Caguas Real Hotel & Casino places you 4.4 mi (7.1 km) from Jardin Botanico y Cultural de Caguas. This 3.5-star hotel welcomes guests with 125 rooms and conveniences like a casino, an outdoor pool, and a 24-hour gym.


Dining

This hotel is home to a family restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM.


Rooms

Guests can expect free WiFi and 55-inch LED TVs with satellite channels. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and safes. Housekeeping is available on request.


Property features

Four Points by Sheraton Caguas Real Hotel & Casino features a casino, an outdoor pool, and a 24-hour gym. Valet parking is offered for USD 13 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this golf hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking, Pool View

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Four Points by Sheraton Caguas Real Hotel & Casino

Everyone (33) Couples (4) Business (1) Family (20) Other (2)
4
Business Business

The restaurant/bar service was very slow, and the breakfast buffet was terrible.

By on Aug 29, 2022

Review comment responded on Aug 30, 2022

Thanks for staying with us and for the feedback. We will share your experience with our F&B leadership team.

3
Family

Is just a hotel with a golf club and a casino. Is overpriced.

By on Mar 28, 2022

Review comment responded on Apr 2, 2022

Thanks for your feedback Mr.Arturo.

5
Everyone

That finally they took the tub,showers are much better love it

By on Jan 11, 2022

Review comment responded on Jan 11, 2022

Thanks for staying with us. We appreciate your feedback!

5
Business Business

Great place to stay if you are doing business on the east side of the Island. Super clean and modern!

By on Oct 17, 2021

Review comment responded on Oct 17, 2021

Thank you for choosing us for your stay. We truly appreciate your comments.

5
Everyone

By on Sep 11, 2021

5
Everyone

Everything was quite nice nothing I didn’t like

By on Aug 12, 2021

Review comment responded on Aug 12, 2021

Thank you for choosing us for your stay! We truly appreciate your feedback.

5
Everyone

By on Aug 11, 2021

4
Family

By on Jul 8, 2021

Review comment responded on Jul 8, 2021

Thank you for choosing us for your stay. We truly appreciate your feedback. Have a great day!

5
Partner Couples

Very nice experience

By on Jun 18, 2021

Review comment responded on Jun 19, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on May 11, 2021

Review comment responded on May 21, 2021

Thanks for staying with us. We appreciate your feedback!

Four Points by Sheraton Caguas Real Hotel & Casino

500 Alhambra En Granada Boulevard, Caguas, 00726
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