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Four Points by Sheraton Caguas Real Hotel & Casino

3.5 star property
Comfortable hotel with a casino and a 24-hour fitness center

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Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

Water view
Casino
Exterior
Meeting facility
Lobby

Reviews

8.6

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Gym
    GymGym
  • Room service
    Room serviceRoom service

Explore the area

Map
500 Alhambra En Granada Boulevard, Caguas, 00726
  • Popular LocationJardin Botanico y Cultural de Caguas8 min drive
  • Popular LocationPort of San Juan27 min drive
  • Popular LocationEl Yunque National Forest28 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)29 min drive

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About the neighborhood

Caguas

Four Points by Sheraton Caguas Real Hotel & Casino places you 4.4 mi (7.1 km) from Jardin Botanico y Cultural de Caguas. This 3.5-star hotel welcomes guests with 125 rooms and conveniences like a casino, an outdoor pool, and a 24-hour gym.

What's nearby

  • Jardin Botanico y Cultural de Caguas - 8 min drive
  • Casino del Mar at La Concha Resort - 25 min drive
  • Fort Buchanan - 27 min drive
  • Port of San Juan - 27 min drive
  • El Yunque National Forest - 28 min drive

Getting around

  • The preferred airport is Luis Munoz Marin Intl. Airport (SJU): 29-min drive, 22.3 mi/36 km.

Restaurants

  • ‪Massa Mini Market & Liquor Store - ‬5 min drive
  • ‪El Rancho De Los Trovadores - ‬5 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Restaurante Raices - ‬4 min drive
  • ‪Lechonera La Hacienda - ‬6 min drive

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

Comfortable hotel with a casino and a 24-hour fitness center
Four Points by Sheraton Caguas Real Hotel & Casino features a casino, an outdoor pool, and a children's pool. Self parking is available for USD 13.38 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this golf hotel include a 24-hour gym, free WiFi in public areas, and meeting rooms.
LED TVs come with satellite channels, and free WiFi keeps guests connected. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and safes. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 13.38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flor de Caña Eatery Eatery & Bar

Things to do

  • 10 gaming tables
  • 18 holes of golf
  • 24-hour gym
  • 433 slot machines
  • Casino (3,800 square feet of space)
  • Children's pool
  • Outdoor pool
  • Piano
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 8.00 to 20.00 per person
  • Self parking fee: USD 13.38 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caguas Four Points
Caguas Four Points Sheraton
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Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Caguas Real Hotel & Casino?

Four Points by Sheraton Caguas Real Hotel & Casino provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Four Points by Sheraton Caguas Real Hotel & Casino?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Caguas Real Hotel & Casino on Aug 6, 2024 start from $184.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Four Points by Sheraton Caguas Real Hotel & Casino?

This hotel is located in Caguas, close to Jardin Botanico y Cultural de Caguas.

Is parking available on site at Four Points by Sheraton Caguas Real Hotel & Casino?

Yes, parking is offered for USD 13.38 per day with in/out privileges. Accessible parking is also available for guests.

Does Four Points by Sheraton Caguas Real Hotel & Casino have a casino at the property?

Yes, Four Points by Sheraton Caguas Real Hotel & Casino has a casino that's 3800 square feet and includes 10 gaming tables and 433 slot machines.

Is there an indoor pool at Four Points by Sheraton Caguas Real Hotel & Casino?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Four Points by Sheraton Caguas Real Hotel & Casino good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Four Points by Sheraton Caguas Real Hotel & Casino?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton Caguas Real Hotel & Casino have a restaurant that serves breakfast?

Yes, Four Points by Sheraton Caguas Real Hotel & Casino serves a full breakfast for a surcharge each morning at Flor de Caña Eatery Eatery & Bar.

Does Four Points by Sheraton Caguas Real Hotel & Casino allow pets to stay for free?

No, pets aren't allowed at Four Points by Sheraton Caguas Real Hotel & Casino though service animals are welcome.

Does Four Points by Sheraton Caguas Real Hotel & Casino have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Four Points by Sheraton Caguas Real Hotel & Casino?

The closest major airport to Four Points by Sheraton Caguas Real Hotel & Casino is Luis Munoz Marin Intl. Airport (SJU), which is 22.3 mi away (29 minutes by car).

Are there rooms with balconies at Four Points by Sheraton Caguas Real Hotel & Casino?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Caguas Real Hotel & Casino.

Four Points by Sheraton Caguas Real Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1002 reviews" "
Rating 8 - Good. 268 out of 1002 reviews" "
Rating 6 - Okay. 108 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

damarys

Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

LAKSHMI, Plainfield

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for one week, and the people were very helpful. Their breakfast was very good, and the room was cleaned every day.
Stayed 4 nights in Apr 2024

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the the entire stay was excellent
Stayed 1 night in Apr 2024

8/10 Good

Carmen

Stayed 4 nights in Apr 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

6/10 Okay

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was really nice the only problem was the power of light went off twice kids got nervous
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Rowland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was friendly and attentive. Great location!
Stayed 4 nights in Mar 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly. We had an issue with our refrigerator and they replaced it right away.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 5 nights in Mar 2024

2/10 Terrible

Larry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 2 nights in Mar 2024

10/10 Excellent

Zelinette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t hesitate, a great hotel Good service and very clean
Stayed 1 night in Feb 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and the casino was a nice touch. Nothing nearby to really walk to so make sure you have reliable transportation.
Stayed 3 nights in Feb 2024

8/10 Good

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Feb 2024

10/10 Excellent

Donovon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Feb 2024

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Isabel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and quiet. A bit expensive. Friendly staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Ariel

Liked: Staff & service, property conditions & facilities
Keep up the good work.0

2/10 Terrible

Rigoberto

Disliked: Amenities
I got there and 2 dogs chased me back into my car. Went to the Sheraton in Caquas. Never again.
Stayed 1 night in Jan 2024

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Alfredo, Lakeland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Nilsa

Stayed 1 night in Jan 2024