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Recent guest reviews

Beautiful views from the room and plenty of space for the price. Loved the balcony view. Just be aware this is more like an Airbnb and wish it was advertised as that. There’s not cleaning service unless you pay extra. To check in you have to text the host to provide the code to the door. They have a good pool and outdoor seating area. Location is perfect if you want to be next to Condado and Old San Juan.

Room was cleaned once in 8 days got clean towels after the 4th day the toiled got clough call for repair no body show i have to do it myself over the worst expierence i and my wife ever have

This is a residential property. The rooms they are renting are not what you expect. You do not get the luxury master suites you pay for and the host will lie to you putting you in a standard basic room. He told me room isn’t ready, Just to avoid me the entire trip. Horrible experience, DO NOT STAY AT THIS PLACE.

I realized this wasn't a hotel, more like a timeshare that gets rented out. The balcony view of the Lagoon was the best part of my stay. Rooms could definitely use some upgrades, shower was dirty, pullout bed had no blanket, curtains water stained etc. Rudy at the front desk was the absolute best.

I paid for and reserve a suite on the 8th floor when I checked in the clerk told me we had the sixth floor so I called the host or manager told him that I do not understand why I have a 6 floor room when I pay for a suite he did not even want to talk about why what I pay for I was not receiving all he did was blame the orbit people and say that he will give me a full refund because he did not want to deal with the problem at hand which was giving me the wrong room so long to the shorts we end up staying and the sixth floor because he did not want to deal with the issue rather just get rid of us but it was late night Puerto Rico has a curfew at 10 so we had no choice but to stay then the room had like a bad sewer smell soul how to open the balcony just to hear the room out then we wipe things down ourselves my trip to Puerto Rico was beautiful and great but this hotel is not recommended in my opinion I would never stay there again

love the fact that is within walking distance to three beaches & partially overlooking the ocean & beach property well taking care off very pleasant & knowledgeable security at entrance, Bad experience terrace door broken looks screech on the floor leak from the refrigerator & nothing to dry it with had to use my on shower tower to dry the floor.NO Instructional manual as to how to do anything. The person we call for towels & instructions not only keep telling me i call you back in 20 min but shows up a day later after I no longer need the pool tower or any another info. BOTTOM LINE FIRST TIME IT HAPPENED IN HAWAII CONDO RENTAL NOW PR. YOU'RE BETTER OFF WITH HOTEL SERVICES,

Good place, but no bar, nothing to eat in the hotel just a vending machine

The location was amazing! The staff was excellent! Very clean!

Amazing i will definitely be coming back again we fell in love with the place :)

A very pleasant experience! Courteous and professional customer service!

Was very disappointed when arrival security guard didn't know where our information was had to wait over an hour in order to call staff to find out which room we had how to keep calling for service for the room

The only thing i like about this place is the view is beautiful at night, they don’t clean very often and then if you have to go to the loby to ask for something like a towel you have to call like the manager so they can give u the towel the next day and couple things

I like everything about this place and the best was the view I had to the ocean.The worker's were very nice and the security that they have.

I think it should be explained very clearly that this is more of a condo and different rooms are managed by different people. Our room had mold on the doors, bed frames, bathroom door and mirror and refrigerator. There was a very horrible moldy smell coming from where there were 2 closets, one I guess a boiler and the other closet was locked. There was no beach towels provided which was a fight in itself. There was pretzels on the floor when we arrived. Some lights did not work. The pool definitely looks bigger in the picture. I have never been disgusted in a place where I’ve stayed when traveling, but my room grossed myself out as well as the other 2 people who were with me. The pictures are very deceiving.

The area was very nice. Dont have cleaning service everyday

The property and the employees at the front desk were friendly and ready to help each guest. On my stay from 6/30 to 7/3 they NEVER NEVER CLEAN THE ROOM OR CHANGE THE BED OR GAVE ME TOWELS. I was not the only guest that was complaining about it.

I liked the Lagoon view the hotel was nice. I just wished the bathroom/tub was more cleaner and wished we had cleaning service to make our beds and changed the towels/ wash cloths. The door men were very nice. The food was good. I arrived very late and was still able to check in and got a free charge of checking out a little later.

1 Calle Los Rosales San Juan Puerto Rico

Hotel highlights

  • Walking distance to Condado Beach and Escambron Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Puerta de Tierra, Condado Lagoon Villas at Paseo Caribe is within a 10-minute walk of popular sights such as Paseo Caribe and Condado Beach. This 3.5-star hotel welcomes guests with 25 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can get a quick energy boost at the coffee shop/café.


Rooms

All 25 soundproofed rooms feature balconies or patios, microwaves, and refrigerators. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, ceiling fans, and safes are also standard. Limited housekeeping is available.


Property features

At Condado Lagoon Villas at Paseo Caribe, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this beach hotel include a terrace, laundry facilities, and barbecue grills.

Room options

Studio 6th floor w ocean & lagoon views - 4 guests

2 Queen Beds | Sleeps 4

Studio 8th floor w lagoon views & city - 4 guests

2 Queen Beds | Sleeps 4

Master 5th floor w lagoon & city views 3 guests

1 King Bed | Sleeps 3

Parlor 6th floor w ocean & lagoon view 2 guests plus parking

1 King Bed | Sleeps 2

Guest reviews for Condado Lagoon Villas at Paseo Caribe

Everyone (8) Couples (6) Family (11)
4
Partner Couples

Beautiful views from the room and plenty of space for the price. Loved the balcony view. Just be aware this is more like an Airbnb and wish it was advertised as that. There’s not cleaning service unless you pay extra. To check in you have to text the host to provide the code to the door. They have a good pool and outdoor seating area. Location is perfect if you want to be next to Condado and Old San Juan.

By on Jun 10, 2021

1
Family

Room was cleaned once in 8 days got clean towels after the 4th day the toiled got clough call for repair no body show i have to do it myself over the worst expierence i and my wife ever have

By on Jun 9, 2021

1
Partner Couples

This is a residential property. The rooms they are renting are not what you expect. You do not get the luxury master suites you pay for and the host will lie to you putting you in a standard basic room. He told me room isn’t ready, Just to avoid me the entire trip. Horrible experience, DO NOT STAY AT THIS PLACE.

By on May 22, 2021

2
Family

I realized this wasn't a hotel, more like a timeshare that gets rented out. The balcony view of the Lagoon was the best part of my stay. Rooms could definitely use some upgrades, shower was dirty, pullout bed had no blanket, curtains water stained etc. Rudy at the front desk was the absolute best.

By on May 3, 2021

1
Everyone

I paid for and reserve a suite on the 8th floor when I checked in the clerk told me we had the sixth floor so I called the host or manager told him that I do not understand why I have a 6 floor room when I pay for a suite he did not even want to talk about why what I pay for I was not receiving all he did was blame the orbit people and say that he will give me a full refund because he did not want to deal with the problem at hand which was giving me the wrong room so long to the shorts we end up staying and the sixth floor because he did not want to deal with the issue rather just get rid of us but it was late night Puerto Rico has a curfew at 10 so we had no choice but to stay then the room had like a bad sewer smell soul how to open the balcony just to hear the room out then we wipe things down ourselves my trip to Puerto Rico was beautiful and great but this hotel is not recommended in my opinion I would never stay there again

By on Apr 19, 2021

2
Family

love the fact that is within walking distance to three beaches & partially overlooking the ocean & beach property well taking care off very pleasant & knowledgeable security at entrance, Bad experience terrace door broken looks screech on the floor leak from the refrigerator & nothing to dry it with had to use my on shower tower to dry the floor.NO Instructional manual as to how to do anything. The person we call for towels & instructions not only keep telling me i call you back in 20 min but shows up a day later after I no longer need the pool tower or any another info. BOTTOM LINE FIRST TIME IT HAPPENED IN HAWAII CONDO RENTAL NOW PR. YOU'RE BETTER OFF WITH HOTEL SERVICES,

By , from COURTLANDT MANOR NEW YORK on Dec 14, 2020

2
Everyone

By on Dec 1, 2020

4
Partner Couples Family

Good place, but no bar, nothing to eat in the hotel just a vending machine

By , from Pennsylvania on Nov 22, 2020

4
Friends

The location was amazing! The staff was excellent! Very clean!

By on Mar 9, 2020

Review comment responded on Mar 10, 2020

Thank you for your recent stay and hope to see you soon again. Regards,

5
Partner Couples

Amazing i will definitely be coming back again we fell in love with the place :)

By on Mar 9, 2020

Review comment responded on Mar 9, 2020

Thank you for your recent stay with us. Hope to see back again soon. Regards,

Condado Lagoon Villas at Paseo Caribe

1 Calle Los Rosales, San Juan, Puerto Rico 00901
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