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Villas de Palermo Hotel and Resort

3.5 out of 5.0

Recent guest reviews

Villa Palermo is a great place to stay in San Juan del Sur. The houses have everything you need and beautiful views. They have a shuttle that will take you into town on the hour. Guiermo was one of our drivers and very kindly help me negotiate a phone in town. The pool is really nice and has had nice shallow section for the kids.

This is a great place to stay to explore the area and beaches around San Juan Del Sur. The villas are very spacious, both bedrooms having walk in wardrobes and en suite bathrooms, plus a good kitchen, large lounge and outdoor terrace and balcony. I was concerned that some people mentioned additional expensive aircon charge, however our price was all in, but be aware the power can go out across the area for a few hours a day. We hired a car and although the shuttle ran well, we preferred the flexibility of our own car. The toads to the beaches can be quite rough and I would recommend Hermosa and Marsella as relatively easy drives without a 4WD vehicle. We hired from Budget in the town which was easy. The pool area is good with the bar/restaurant adjacent to it. Highly recommend this place especially for a longer stay. Yhe picture is the view from our balcony.

I really enjoyed my stay. Individual villas made it feel more at home, and allowed for good privacy. The restaurant had great food. Staff was very friendly and helpful. The shuttle service was also super helpful. The location had an amazing view of San Juan del Sur.

I enjoyed very much our stay here since we had some preconceived ideas because of friends who had been here. It was better than we expected, villas inside are very nice, kitchen has everything it needs, great view of San Juan bay from the balcony and it's just a few minutes outside of SJDS town. The only thing I did not enjoy was the lack of coordination in the reception, a lot of people were checking out and we all had to wait for a person to go and check if everything was left in good shape in the villas I think if everyone checks out at noon it should be more organized and we were waiting in the reception with no A/C.

The villa was very enjoyable to stay in, however there were at times, ants on the ground floor. The AC was nice to have, and the cleaning service was good. The villa restaurant was average and pricey. The service and staff were friendly, prompt, and attentive. The best part about the villa was the ease of transportation to and from town. Our driver, Guillermo, was very professional, friendly, punctual, and gentlemanly. He was funny and a highlight of our visit. Thank you kindly for a great time!!!!!

Off the top of my head here are a couple of words I would describe the resort: safe, good value, quiet and peaceful, friendly service, spacious rooms and excellent view. The staff was attentive and provided excellent recommendations. The pool was well maintained and the view of the ocean was excellent.

Really debated between a 3 Star Review vs a 4 Star Review,,,, 3 is average and I'd say this is an average hotel, but compared to most hotels in SJDS, this is a bit better.... The rooms/villas are clean and confortable, AC was NOT adequate for the upstairs bedroom, but the downstairs bedroom had a separate AC unit which made the downstairs bedroom the more comfortable choice. The hot water is lukewarm at best in the showers, but hot in the ktchen sink. The grounds are not well manicured, but neat enough. The transport vans are well used. Frequent power outages with no back up generators for villas. Had a couple of hot uncomfortable nights. The staff is great and the restaurant is good. Overall, I would stay again.

There are not many alternatives in San Juan, so this hotel doesn't have to do much to stay in business. However, this is changing, new hotels and B&Bs are opening up as this region is becoming more popular travel destination. Villas de Palermo will have to upgrade with raising competition. The front desk staff will have to be trained to be a bit nicer and more attentive, the outdated villas will have to get upgraded, the attention to detail will have to be paid to, or this will not survive the competition.. It's close to town, but that's about all it can offer.

This is a great place to stay if you are looking to be away from the chaos near the beach. Our villa was spacious and comfortable. When we decided to go eat at the restaurant, my son and I sat by the pool. The wait staff were mocking guests the whole time and they even said, "this guy must have save for the whole month to come here". They must not have know I spoke Spanish and they weren't even whispering. I guess they are not too used to seen Hispanic or even local guests visit the property. Money is all the same, no matter who spends it. The food was very good quality.

Large spacious units, free shuttle to town, nice pool, would stay here again. Highly recommended. Bar & restaurant on premises but also full kitchen in units so can eat in too. Receptionist at front desk not the best

Carretera San Juan del Sur, km 139 San Juan del Sur Rivas

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Villas de Palermo Hotel and Resort places you within 2 miles (3 km) of Petroglyph and Church of Saint John the Baptist. This 48-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's also close to Old Lighthouse Trail and San Juan del Sur Port.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 1:00 PM.


Rooms

The 48 soundproofed accommodations feature kitchens, 2 bathrooms, and furnished patios. There's space to spread out with 2 bedrooms, living rooms, and dining areas. Guests can expect free WiFi and TVs with cable channels and DVD players. Bathrooms offer free toiletries and bathrobes. Private yards, coffee makers, and ceiling fans are other standard amenities.


Property features

Guests staying at Villas de Palermo Hotel and Resort enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 110 per vehicle one way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a conference center, a free grocery shopping service, and express check-out.

Room options

Villa, 2 Queen Beds

Queen 2 | Sleeps 4

Luxury Villa, 2 Queen Beds

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 314 reviews