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Quality Hotel Real San Jose

3.0 out of 5.0

Recent guest reviews

Good services - The staff is very professional and helpfull

It would be nice if they had refrigerators in rooms and shower tub has a little mold, I would definitely stay here and the price is good

Staff seems to be working under stress, don't smile at you and whenever you ask for something they have actitud, beds are hard , towels are really small and old they like to vacuum the hallway early 8:30am if you planning to sleep longer you can't, Good breakfast buffet , restaurants near by close early over all not what I expected for the price

Part of Caravan trip and stayed an extra day to relax.

We stayed two nights at this hotel. Our stay was excellent for the following reasons: a. Food was very good. b. Room was clean,cool and all amenities worked well. c. Customer service was above par. They took extra steps to make us comfortable

I would stay at this hotel just for their morning breakfast buffet. Enjoyed the exercise room every day. Only negative is the lack of ice on every floor, and no airport shuttle

Very nice property, clean pool, beautiful grounds. The room was clean and the A/C worked perfectly!

The hotel was in excellent condition. The staff went way beyond the call in order to assist us. We had a situation arise which required the medical assistance. The hotel staff made the contact and the response was timely and just what we needed. Overall, this is the best housing we've had in over ten years of traveling to Costa Rica.

This was our first trip to Coasta Rica. We stayed in this Hotel for 7 nights.If we ever go back, we will stay at the same place. They could not have treated us any better. The rooms were extremely clean. They were very helpful in helping us plan daily fun activities. The free breakfast was good. Good selection of food every morning.

Very nice hotel at a great price. Updated, clean and great location. Friendly staff.

The Quality Inn San Jose was very clean, the staff was very friendly and made a point of learning the guests names. For guests with limited english skills, the hotel staff spoke great english. The rooms are comfortable with nice views of the mountains and the business center is an added convenience. The hotel has a better than average fitness center and pool area.

I arrived at the hotel and checked in. The check in consisted of one person asking me what i was there for and after explaining he walked away and never returned. I had to wait for somebody else to ask me if they could help me. When I entered my room 1/2 hr later the bed consisted of a very thin mattress not verty comfortable when I attempted to take a nap. The entire stay was plagued with problems with A/C and no hot water. The A/C would blow warm air out at night and when I called to complain I was told they would report it to the maintanance dept. I had to call back three times to get any results and then they acted if they were doing me a big favor by responding. I asked some of the other guest and they had similiar problems. The food was not very good. The only time I had any fun was when I finally rented a car and left the hotel area. I traveled to nearby Puntaderas and took a trip on the ferry.

Autopista Prospero Fernandez Santa Ana San Jose

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Quality Hotel Real San Jose places you within a leisurely stroll of Business Center Forum 1 and Momentum Lindora Shopping Center. This 153-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking. Business Center Forum 2 and Multiplaza Mall Escazu are also nearby.


Dining

Free hot/cold buffet breakfast is served each morning from 5 AM to 10 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

All of Quality Hotel Real San Jose's 153 air-conditioned rooms provide coffee makers, free local calls, and laptop-compatible safes. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include ironing boards and desks.


Property features

At Quality Hotel Real San Jose, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free shopping center shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Quality Hotel Real San Jose

Everyone (2) Couples (2) Business (1) Family (4) Other (1) Friends (1)
5

too far from the beach

Business Travelers

Good services - The staff is very professional and helpfull

By , from Queens NY on Aug 17, 2017

4

really nice / great breakfast/ good price

Everyone

It would be nice if they had refrigerators in rooms and shower tub has a little mold, I would definitely stay here and the price is good

By , from e.g. riverside calif on Jul 8, 2017

3

ok hotel

Everyone

Staff seems to be working under stress, don't smile at you and whenever you ask for something they have actitud, beds are hard , towels are really small and old they like to vacuum the hallway early 8:30am if you planning to sleep longer you can't, Good breakfast buffet , restaurants near by close early over all not what I expected for the price

By , from Los Angeles, Ca. on Oct 11, 2016

4

part of caravan trip

Couples

Part of Caravan trip and stayed an extra day to relax.

By on Dec 14, 2015

1

quality was very good

Couples

We stayed two nights at this hotel. Our stay was excellent for the following reasons: a. Food was very good. b. Room was clean,cool and all amenities worked well. c. Customer service was above par. They took extra steps to make us comfortable

By on Jul 17, 2014

4

dental trip

Singles

I would stay at this hotel just for their morning breakfast buffet. Enjoyed the exercise room every day. Only negative is the lack of ice on every floor, and no airport shuttle

By on Jun 20, 2014

4

super location

Families

Very nice property, clean pool, beautiful grounds. The room was clean and the A/C worked perfectly!

By on Dec 20, 2010

5

incredible care and service

GetawayWithFriends

The hotel was in excellent condition. The staff went way beyond the call in order to assist us. We had a situation arise which required the medical assistance. The hotel staff made the contact and the response was timely and just what we needed. Overall, this is the best housing we've had in over ten years of traveling to Costa Rica.

By on Mar 25, 2010

5

fantastic hotel for the money!

Families

This was our first trip to Coasta Rica. We stayed in this Hotel for 7 nights.If we ever go back, we will stay at the same place. They could not have treated us any better. The rooms were extremely clean. They were very helpful in helping us plan daily fun activities. The free breakfast was good. Good selection of food every morning.

By on Mar 14, 2010

5

great airport hotel

Families

Very nice hotel at a great price. Updated, clean and great location. Friendly staff.

By on Aug 25, 2009