4/10 Poor
Lisa M
Dec 11, 2025
I have stayed several times in the past and must say the location is excellent. It's close to everything and has easy access to the freeway that will take you anywhere you need to go. The staff was kind and helpful. The pool and hot tub water temp was perfect but they were both dirty to the point where we didn't get in. The water was cloudy and filthy. The hot tub even had a swampy, skunky smell because the water quality was so poor. It needed chlorine or to be chemed up to standard. We booked a "premier" room in the Sunset building which is back by the pool. It was a complete waste for the upcharge. In the past it offered bottled water and a granola snack in the room along with covered parking. A section of the parking has been boarded off and the rest was filled with junk, trash and an abandoned car only leaving 3 spots for parking. One could excuse it off to remodeling but it was this way 5 years ago at my last visit. The bottled water and granola are no longer offered, there is no benefit for the upcharge. The parking fee is a rip off. I would no longer recommend a stay here, there are many other better options in hotel circle. To the management, I would advise to clean up and clear out the debris, junk, and trash under the Sunset building. It looks trashy and is bringing your property down. Even having the one section boarded off looks hideous. Also, the pool and hot tub need chemical maintenance. The decline of the property was disappointing.
Lisa M
Stayed 3 nights in Dec 2025