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Recent guest reviews

Save area! Quiet! Near to many location we like. It's 11/2021 and they can't seem to clean the sheets, hair and dust appears many place, on couch, on bed...

My truck was broken into along with several other cars. Locks popped on doors and windows smashed out. Staff didn’t even care couldn’t get no help. Staff wouldn’t even call police finally one of the hotel guests just called police. Apparently it happens there all time staff wasn’t surprised. No cameras or any type security in parking lot. BEWARE NOT SAFE PLACE. I checked out early wasn’t going stay there another night.

Nice quiet area. Hotel was clean and staff were friendly. Great breakfast in the morning.

Decent property for reasonable price.

Liked the nice sitting areas, fitness room, and indoor pool. Wished they'd had a hot tub in the pool area.

Staff somewhat friendly when we arrived room dirty bathroom dirty breakfast horrible fit for a ill person who need that type of menu when making reservation list full breakfast and we were going to be on 12 th floor when in fact there were only 6

The one bad was no microwave. We have a special needs child to make different foods for him. Overall nice place.

no comment

Rooms were clean, staff was great, but still don’t serve full breakfast :(

Building was nice, had a covered area which was great during the rain. Small common area but flow of people was not high

Didn't like any of it, No amenities that where listed on line. I would not have booked there if i knew the truth, they need to change the website, false advertising

Staff was friendly & professional. Room was very nice!

I guess i need to understand the rooms that are being offered on orbitz didn’t need accessibility room no handicap

Enjoyed our stay. Very friendly staff and the facility was clean

Property was great. Booked through Orbitz because I was looking for hotels near a specific location (wedding). I am a Hyatt member but staff initially didnt honor my Hyatt membership because I booked third party. Female front desk was not very nice to my wife. I arrived late. Male front desk associate was extremely nice an apologetic. He was awesome.

Overall everything was pleasant . Make sure you choose the breakfast option because is very nice to wake up to delicious breakfast!

The room, a standard king, was nice, not lavish, but the bed was very comfortable and the division between the bed area, the bath area, the seating area and the office area was very convenient. However, it was the staff that made this place shine, we stayed 3 days with different staff and they went way out of their way to ensure we had what we needed. When I got back to San Antonio, this is where I will stay

The lobby, exterior, and hallways were all in excellent condition. The room on the other hand did not match the rest of the hotel. Furniture needs to be replaced completely. Couch cushions were flat and worn out. The desks and tables were scratched and pretty beat up. Bathroom tile needs to be deep cleaned. Terrible lighting in the bathroom/shower. Carpet seemed dirty. The bed was clean and comfortable. Breakfast was good. I only stayed for one night, but I would not stay again.

E Sonterra Blvd San Antonio TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge

Located in Stone Oak within a short walk of Methodist Hospital Stone Oak, Hyatt Place San Antonio–North/Stone Oak is within a mile (2 km) of Texas Med Clinic. This 3-star hotel has 126 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

All 126 air-conditioned rooms feature sofa beds, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with 42-inch flat-screen TVs and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Safes, ironing boards, and desks are also standard.


Property features

Guests staying at Hyatt Place San Antonio–North/Stone Oak enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Room, 2 Queen Beds, Accessible (Shower)

2 Queen Beds | Sleeps 6

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 4

Guest reviews for Hyatt Place San Antonio–North/Stone Oak

Everyone (8) Couples (6) Family (11)
3
Family Business Business

Save area! Quiet! Near to many location we like. It's 11/2021 and they can't seem to clean the sheets, hair and dust appears many place, on couch, on bed...

By on Dec 12, 2021

1
Family with small children

My truck was broken into along with several other cars. Locks popped on doors and windows smashed out. Staff didn’t even care couldn’t get no help. Staff wouldn’t even call police finally one of the hotel guests just called police. Apparently it happens there all time staff wasn’t surprised. No cameras or any type security in parking lot. BEWARE NOT SAFE PLACE. I checked out early wasn’t going stay there another night.

By on Oct 29, 2021

5
Family with small children

Nice quiet area. Hotel was clean and staff were friendly. Great breakfast in the morning.

By on Oct 4, 2021

5
Family Family with small children

Decent property for reasonable price.

By , from Fort Worth on Sep 23, 2021

5
Friends

Liked the nice sitting areas, fitness room, and indoor pool. Wished they'd had a hot tub in the pool area.

By on Sep 5, 2021

1
Family Family with small children

Staff somewhat friendly when we arrived room dirty bathroom dirty breakfast horrible fit for a ill person who need that type of menu when making reservation list full breakfast and we were going to be on 12 th floor when in fact there were only 6

By on Jul 19, 2021

4
Family Family with small children

The one bad was no microwave. We have a special needs child to make different foods for him. Overall nice place.

By on Jul 4, 2021

5
Partner Couples

no comment

By on Jun 1, 2021

4
Family with small children

Rooms were clean, staff was great, but still don’t serve full breakfast :(

By on May 23, 2021

4
Family with small children

Building was nice, had a covered area which was great during the rain. Small common area but flow of people was not high

By on May 3, 2021

Hyatt Place San Antonio–North/Stone Oak

1610 E Sonterra Blvd, San Antonio, TX 78258
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