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Hyatt Place San Antonio–North/Stone Oak

3.0 out of 5.0

Recent guest reviews

Staff was very nice and the room was clean and comfortable.

The only negative but to me is a huge negative is not changing out all the towels upon cleaning he room daily. I know alot of hotels do the green clean thing now but we specific didn't put up the door hanger for that. Who wants dirty wet towels sitting in their room all day long???

The breakfast was great. Housekeeping did a great job of cleaning and the staff was really attentive and helpful.

Service was really good.. breakfast was excellent, pool was awesome... I love how they attend me on the bar...

the hotel is understaffed. Long check in time, have to look for staff for help, not what I expect from hyatt

This was our first time staying at a Hyatt Place....we were very pleased with our room...the breakfast was very nice...our only negative was that the cooler at the bar wasn't working so the beer was warm...and there was only one option for wine.

Hotel was clean and the staff was friendly. Location was excellent. Lots of restaurants in the area and it was located not too far from the freeway.

My family and I stayed here last year when traveling from Houston to El Paso. The hotel is in a good location and everything was nice and clean. I would definitely stay here again.

The Hyatt as always lives up to it's reputation of being a great place to stay and always has amazing helpful staff...

All the amenities were far nicer than one would expect for a room in this price point. The room (double Queen) was huge and relaxing (the bed was really comfortable). The Breakfast was good and had lots to choose from. The staff that checked me in was very friendly and helpful. Stayed here for a work trip, but would definitely book here with my family.

Hotel was nice and clean. I've stayed at a few Hyatt Place and none that I've stayed in have bathtubs. I'd like to have a tub. As well, it would be nice to have better food options (other than breakfast).

My husband and I were traveling to San Antonio a day earlier than planned. The hotel we booked had no rooms available so we stayed here. The staff was friendly, the rooms were very large and clean, and the price was very reasonable. Next time we're in the area, we will definitely stay here.

Overall, we had a great stay. The hotel was very nice, clean and the rooms were pretty spacious. We liked the fact that it included a living area with sofa and ottoman. The bathroom was comfortable and nice, the shower drained a little slow, but that is not a big deal. The pool was nice, although would have been nicer if they had a jacuzzi. The breakfast was very nice, I would give 4 out of 5 stars, they had a good selection overall and plenty of healthy choices as well. The staff was excellent right from the start. Greeted us as soon as we came in the door and check in was great. Even gave us a tour of their facility amenities. We are recognized often during our stay each time we came and went. Very happy overall and good value for what we paid.

Family friendly, good breakfast, indoor pool and clean rooms.

My family and I were overall pleased with our two night stay. The location was convenient for our daytime activities in San Marcos and the surrounding area. I've stayed at this hotel before, and agree that this was the best staff.

When we first got to our room, the room was dirty with ahalf eaten black banana and a half eaten box of cereal on the table and there was a dirty sock by the bed. I called the front desk and they agreed to send up house keeping. We waited 30 min. and they didn't show so I went to the manager and got another room. The new room was clean but the bed was uncomfortable and the ac was EXTREMELY loud. I expected much more from Hyatt!!!

Great stay for a great price. Very friendly and helpful staff.

The hotel was incredibly nice and the staff was always friendly. The breakfast in the morning was the best breakfast I have had at a hotel. It was truly an experience. My husband was over the top pleased, that is not an easy task to achieve!

Staff very efficient, kind and helpful. We had some issues with the cleaniness of room. The front desk was loaded with any and every thing we needed and forgot to pack.

This was located right next to the hospital. Was a big spacious room.

1610 E Sonterra Blvd San Antonio TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located in Stone Oak, Hyatt Place San Antonio–North/Stone Oak is within a 15-minute drive of popular attractions such as Six Flags Fiesta Texas and San Antonio Zoo and Aquarium. This 3-star hotel welcomes guests with 126 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking. Near the airport, the hotel is also within a 20-minute drive of Marion Koogler McNay Art Museum and San Antonio Botanical Gardens.


Dining

Free buffet breakfast is offered each morning. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

All 126 rooms provide sofa beds, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Ironing boards and desks are other standard amenities.


Property features

Guests of Hyatt Place San Antonio–North/Stone Oak have access to an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Additional amenities include a computer station and free newspapers.

Room options

Standard Room

Queen 2 | Sleeps 6

Room, 2 Queen Beds (High Floor)

Queen 2 | Sleeps 6

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible (Shower)

King 1 | Sleeps 4

Guest reviews for Hyatt Place San Antonio–North/Stone Oak

Everyone (6) Business (4) Couples (8) Family (11) Friends (3) Other (1)
5

nice hotel

Everyone

Staff was very nice and the room was clean and comfortable.

By , from atl on Jul 5, 2017

3

close to all access freeways.

Everyone

The only negative but to me is a huge negative is not changing out all the towels upon cleaning he room daily. I know alot of hotels do the green clean thing now but we specific didn't put up the door hanger for that. Who wants dirty wet towels sitting in their room all day long???

By , from Fort Worth on Jan 23, 2017

4

the check in was quick.

Everyone

The breakfast was great. Housekeeping did a great job of cleaning and the staff was really attentive and helpful.

By on Oct 31, 2016

5

nice hotel

Everyone

Service was really good.. breakfast was excellent, pool was awesome... I love how they attend me on the bar...

By on Aug 17, 2016

1

problem with staff

Everyone

the hotel is understaffed. Long check in time, have to look for staff for help, not what I expect from hyatt

By on Aug 8, 2016

4

great location

Everyone

This was our first time staying at a Hyatt Place....we were very pleased with our room...the breakfast was very nice...our only negative was that the cooler at the bar wasn't working so the beer was warm...and there was only one option for wine.

By on Feb 25, 2016

5

awesome!

Families

Hotel was clean and the staff was friendly. Location was excellent. Lots of restaurants in the area and it was located not too far from the freeway.

By on Aug 4, 2015

4

nice hotel!

Families

My family and I stayed here last year when traveling from Houston to El Paso. The hotel is in a good location and everything was nice and clean. I would definitely stay here again.

By on Jul 22, 2015

5

great place and great staff!!!

BusinessTravelers

The Hyatt as always lives up to it's reputation of being a great place to stay and always has amazing helpful staff...

By on Jun 17, 2015

5

great first impression

BusinessTravelers

All the amenities were far nicer than one would expect for a room in this price point. The room (double Queen) was huge and relaxing (the bed was really comfortable). The Breakfast was good and had lots to choose from. The staff that checked me in was very friendly and helpful. Stayed here for a work trip, but would definitely book here with my family.

By on Jun 11, 2015