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Hampton Inn & Suites San Antonio Northwest/Medical Center

3.0 out of 5.0

Recent guest reviews

We were always greeted by all staff. Very clean hotel. The breakfast room had a nice variety to choose from. Coffee is always available in the lobby. Daily USA is complimentary. We want to commend Toni who works the breakfast hours & also does housekeeping. Excellent at her job!!! We had a room on the 4th floor. We do recommend a room at the far end of the hall. The front rooms get a lot of highway noise. We would definitely stay here again.

Barn style bathroom doors are weird in this application. They have frosted glass inserts, do not fully seal out light, noise, or odor. The bathrooms (2) do not have fans. Beds hard, linens clean. Pool and common areas appeared maintained. Breakfast not great. The eggs were grainy and I'm not sure how that could happen with eggs. No meat although a sign on the counter said there was some. Desk attendants were very nice, polite and helpful. We stayed in room 214 and room 215 which were down the hall from each other. Desk attendant explained the hotel used to be a Marriott

The hotel was very clean. Pool was warm which was nice. The hotels price was a little but not outrageous.Printer I. Buisiness center wouldn't work. Mark on the front desk was excellent. Stayed one night checkout he greeted me each time I saw him. Ben was very helpful as well.Called back because I ended up needing to stay in town came back just because of them. Excellent customer service.

Good service, good snacks provided through the night, helpful cleaning staff. Pool was tiny so it got crowded fast. Didn't care for the bathrooms in the rooms, not much for privacy. Shower was nice. I couldn't get connected to the internet at all.

The staff was very nice. The accommodations were awesome. The hotel was close to everything we needed that weekend. We really enjoyed our stay. Complimentary breakfast could've been better, but the coffee is amazing!

Overall the hotel was very clean and accommodating. The front desk staff was always friendly and helpful and Alice in the breakfast area always made sure we had what we needed. Would definitely recommend as a clean, basic hotel.

I first stayed in this hotel when it had been opened only 2 weeks. It was beyond amazing then! It stayed awesome for a few years. Lately,it has gone downhill a bit. This last time, the hot tub didn't work, there was mold in the bathroom tub area, and I kept getting knocked off the internet.I plan on giving them one more shot next month. Hopefully, i can submit a better review after that stay. The location is right on the highway with easy access to San Antonio or downtown Boerne.

I was going to give it a 3, but Travis alone made me give an extra star. Overall it was clean, and outstanding service thanks to Travis and Nathan. Breakfast wasn't that great, the hot food was terrible. The location and service was great, overall clean. Had a few issues with house keeping, but anytime the issue was addressed in a fast manner. Travis and Nathan are the best, Got everything handled quick. Travis you are a ROCKSTAR!

The hotel was under reconstruction, but knowing that is was going to remodeled added to my excitement of coming back. I was pleased by the customer service to. Nina L. and Alejandra really made it easy to make myself at home and find my way around the city.

It's a little tricky getting to the hotel with the highway exits being where they are BUT DEFINITELY WORTH IT. The rooms are very nice and very clean, which is typical of Hampton Inn. The thing that sets this Hampton Inn apart is the exceptional customer service! Kevin, Emily and Taylor make us want to come back to this location over and over, AND WE DO JUST THAT every time we are in the San Antonio area!

11426 IH 10 W San Antonio TX

Located in Northwest - Six Flags within a mile (2 km) of Huebner Oaks, Hampton Inn & Suites San Antonio Northwest/Medical Center is within a few miles (5 km) of South Texas Medical Center. This 3-star hotel welcomes guests with 107 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking. It's near the airport and also within a 15-minute drive of Six Flags Fiesta Texas.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

All 107 air-conditioned accommodations feature sitting areas. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.


Property features

At Hampton Inn & Suites San Antonio Northwest/Medical Center, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff is on hand to answer questions. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

King, Studio, Accessible, Non Smoking

King 1 | Sleeps 4

Studio, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 6

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

58% of guests recommend this hotel

Total of 225 reviews