They treat you like family, above and beyond service expectations
Very pretty property. Staff very pleasant and accommodating. Bathroom could’ve been a little cleaner ...
The location was very convenient. There were lots of restaurants nearby and it was close to the Interstate. The service was excellent and the staff responsive to problems that occurred.
Quiet and comfortable. A good night's sleep. The room was not as clean as it should have been
Staff was excellent. Pool has a waterfall, firepit and nice surroundings
I could hear the TV on in the next room, and I could hear the neighbor's door open and close. It felt like they were in our room.
Our experience was wonderful. The front desk had 2 people and they checked us in promptly and efficiently. When we came down to pay bridge in the lounge area, they gave us cookies. The next morning I left my purse at our breakfast area. I realized it immediately when I went back to our room. I went down promptly but thankfully the lady at the desk had seen my purse and secured it until I came for it. That is above and beyond and I truly appreciated her efforts. Great time there!
Wonderful hotel and although right off the highway the place was serine and peaceful
Hotel is terrible and not safe. We were provided false information about parking and on site security that does not exist. Our vehicle was broken into after a night when we were told there was roaming security doing rounds every 30 min. The night manager provided the false info and lies about the hotel policies.
Great lobby and pool area. Very clean. Friendly and helpful hotel staff that were eager to please.
The Hampton Inn in Boerne, Texas is doing a great job! The staff was courteous, the room was clean and cool, which is greatly appreciated in Texas - as opposed to a dive that shuts off the air conditioner (in the name of being "green") and rents you a stale room that's AC will not get it comfortable between check-in time and bed time! The bed was comfortable and breakfast was provided and done well and on time. Next time through Boerne, Texas, choosing Hampton Inn will be easy enough; keep up the great job!
the front desk was extremely helpful The breakfast bar was very clean and nice. the food was good and hot and the fruit was fresh. nice and very clean eating area. BRAVO
One of the better Hampton's. Evrything is as you should expect. Best Hampton - Streetsboro, OH Worst Hampton - Nashville by the Airport
Beautiful hotel. Nice parking lot. Convenient for the freeway and historic downtown. Clean and tasteful. Friendly staff. Efficient check in and check out. Nice room. Comfy bed. Great sink and mirror. Unfortunately, the couple in the room next door had a noisy party that kept us awake. We asked politely at 2:30am that they be more quiet. The noise continued. At 4:30am the party was still going on, and food arrived. Still more noise. We checked out of the hotel since sleep was impossible. At the desk the night clerk said we could not have the Hampton Inn's normal refund because we had booked through [...].
The place was clean and the breakfast was great. The bed was comfy and the room smelled pleasant.
5 star accomodations at a 2 star rate!
They treat you like family, above and beyond service expectations
Very pretty property. Staff very pleasant and accommodating. Bathroom could’ve been a little cleaner ...
Thank you very much for your feedback, and we are happy to hear that you appreciated the look of our property and the staff. We have taken steps to resolve the issues you mentioned, and appreciate you bringing them to our attention. We hope to see you again on your next trip to the area.
The location was very convenient. There were lots of restaurants nearby and it was close to the Interstate. The service was excellent and the staff responsive to problems that occurred.
Thank you so much for your kind words and amazing review, they mean so much to us. We are delighted to hear that our location was so convenient. I am especially pleased that you were able to enjoy a few of the many amenities we offer here at the hotel. You have to experience our beautiful heated pool the next time you come, and our hot tub, they are some of our biggest attractions! We wish for all of our guests to feel right at home, and comments like yours let us know we’re on the right track! I will forward your incredible comments to the staff, they will enjoy reading them. We truly appreciate your recommendation and look forward to welcoming you back again soon.
Quiet and comfortable. A good night's sleep. The room was not as clean as it should have been
We really appreciate your taking the time to share your recent experience with us. We want to apologize for the problems you encountered during your stay. Our hotel staff is working on a solution to the observations you made in your survey response. We want our guests to have the best stay possible where everything is in perfect working order and meets their expectations. We sincerely apologize if that was not the case during your stay. You can be confident that we will follow-up on your concerns so that others are not disappointed. Again, thank you for sharing your thoughts with us. We value you as a guest, and want you to know that your concerns are our concerns! Please stay with us again so that we can demonstrate our commitment to your satisfaction.
Thank you for taking the time to leave us a great review. It was a pleasure having you as our guest and we look forward to seeing you again. We like to consider our guest as our extended family. So, please stay with us again soon so that we can once again demonstrate our commitment to your comfort.
Thank you so much for choosing our Hampton Inn & Suites-Boerne and sharing your wonderful experience. We really appreciate your taking the time to share your experiences with us. On behalf of our entire team I wish to thank you for your feedback. We strive to provide an exceptional guest experience and we are thrilled to hear when we have succeeded. Our team works diligently to provide an exceptional guest experience. So, when we receive feedback such as yours, we are truly excited. I will pass your kind words on to the entire team at Hampton Boerne. We truly love watching our guest enter as strangers and leave as friends, as we now consider you. We would love having you visit us again real soon!
We really appreciate your taking the time to share your experiences with us. On behalf of our entire team I wish to thank you for your feedback. We strive to provide an exceptional guest experience and we are thrilled to hear when we have succeeded. Our team works diligently to provide an exceptional guest experience. So, when we receive feedback such as yours, we are truly excited. I will pass your kind words on to the entire team at Hampton Boerne. We truly love watching our guest enter as strangers and leave as friends, as we now consider you. We would love having you visit us again real soon!
Staff was excellent. Pool has a waterfall, firepit and nice surroundings
We really appreciate your taking the time to share your experiences with us. On behalf of our entire team I wish to thank you for your feedback. We strive to provide an exceptional guest experience and we are thrilled to hear when we have succeeded. Our team works diligently to provide an exceptional guest experience. So, when we receive feedback such as yours, we are truly excited. I will pass your kind words on to the entire team at Hampton Boerne. We truly love watching our guest enter as strangers and leave as friends, as we now consider you. We would love having you visit us again real soon!
I could hear the TV on in the next room, and I could hear the neighbor's door open and close. It felt like they were in our room.
We really appreciate your taking the time to share your recent experience with us. We want to apologize for the problems you encountered during your stay. Our hotel staff is working on a solution to the observations you made in your survey response. We want our guests to have the best stay possible where everything is in perfect working order and meets their expectations. We sincerely apologize if that was not the case during your stay. You can be confident that we will follow-up on your concerns so that others are not disappointed. Again, thank you for sharing your thoughts with us. We value you as a guest, and want you to know that your concerns are our concerns! Please stay with us again so that we can demonstrate our commitment to your satisfaction.
Our experience was wonderful. The front desk had 2 people and they checked us in promptly and efficiently. When we came down to pay bridge in the lounge area, they gave us cookies. The next morning I left my purse at our breakfast area. I realized it immediately when I went back to our room. I went down promptly but thankfully the lady at the desk had seen my purse and secured it until I came for it. That is above and beyond and I truly appreciated her efforts. Great time there!
We really appreciate your taking the time to share your experiences with us. On behalf of our entire team I wish to thank you for your feedback. We strive to provide an exceptional guest experience and we are thrilled to hear that we succeeded. Our team works diligently to provide an exceptional guest experience. So, when we receive feedback such as yours, we are truly excited. I will pass your kind words on to the entire team at Hampton Boerne. We truly love watching our guest enter as strangers and leave as friends, as we now consider you. We would love having you visit us again real soon!
Our team works diligently to provide an exceptional guest experience. So, when we receive feedback such as yours, we are truly excited. I will pass your kind words on to the entire team at Hampton Boerne. We truly love watching our guests enter as strangers and leave as friends, as we now consider you. We would love to have you visit us again real soon!