DoubleTree by Hilton San Antonio Downtown

Property class: 4

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Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Coffee shop
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Place, Market Square
    ‪7 min walk‬
  • Place, River Walk
    ‪15 min walk‬
  • Place, San Antonio River
    ‪15 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.8 out of 10
Excellent
(49 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Antonio

Located in Vista Verde South within a short walk of Market Square, DoubleTree by Hilton San Antonio Downtown is within a mile (2 km) of other popular sights such as River Walk. This 249-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Market Square - 7 min walk - 0.4 miles
  • River Walk - 15 min walk - 0.8 miles
  • San Antonio River - 15 min walk - 0.8 miles
  • Henry B. González Convention Center - 2 min drive - 1.2 miles
  • Alamo - 4 min drive - 1.7 miles

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Bexar County Courthouse - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Mi Tierra Café y Panadería - ‬8 min walk
  • ‪Cattleman's Square - ‬7 min walk
  • ‪Golden Star Cafe - ‬6 min walk

About this property

DoubleTree by Hilton San Antonio Downtown

At DoubleTree by Hilton San Antonio Downtown, guests enjoy an outdoor pool, a 24-hour gym, and WiFi in public areas. Self parking is available for USD 30 per night. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include conference space, express check-out, and laundry facilities.
Guests can expect WiFi and flat-screen TVs with cable channels and pay movies. MP3 docks, refrigerators, and coffee makers are other standard amenities. Change of bedsheets is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 20 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • So Frio

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)

Business services

  • 6 meeting rooms
  • 9,000 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 13 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Antonio Downtown
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Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton San Antonio Downtown?

DoubleTree by Hilton San Antonio Downtown provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton San Antonio Downtown?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Antonio Downtown on Apr 19, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around DoubleTree by Hilton San Antonio Downtown?

This hotel is situated in Vista Verde South within a short 17-minute walk of River Walk and also 6 minutes on foot from Market Square. You'll also find Alamodome and San Antonio Zoo and Aquarium within a short drive.

Is parking available on site at DoubleTree by Hilton San Antonio Downtown?

Yes, covered parking is offered for USD 30 per night with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree by Hilton San Antonio Downtown have a casino on the premises?

No, DoubleTree by Hilton San Antonio Downtown doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton San Antonio Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at DoubleTree by Hilton San Antonio Downtown?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at DoubleTree by Hilton San Antonio Downtown?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton San Antonio Downtown have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton San Antonio Downtown serves a cooked-to-order breakfast for a surcharge each morning at So Frio.

Will DoubleTree by Hilton San Antonio Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton San Antonio Downtown for a fee of USD 75.00 per pet, per stay.

Are there connecting rooms at DoubleTree by Hilton San Antonio Downtown?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to DoubleTree by Hilton San Antonio Downtown?

The closest major airport to DoubleTree by Hilton San Antonio Downtown is San Antonio International Airport (SAT), which is 10.6 mi away (17 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton San Antonio Downtown?

Yes, some guestrooms at DoubleTree by Hilton San Antonio Downtown offer a balcony.

DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 571 out of 1002 reviews
Rating 8 - Good. 174 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 80 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities
Clean room no bad smell
Stayed 1 night in Dec 2025

8/10 Good

Belinda

Stayed 3 nights in Dec 2025

10/10 Excellent

Adrian

Stayed 1 night in Dec 2025

2/10 Terrible

Erica

Business traveler
Disliked: Cleanliness, amenities
Room was not clean, no shower curtain, broken phone, mold on wall, and they kept charging my card for parking
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff went above and beyond to take care of our needs.
Stayed 3 nights in Dec 2025

2/10 Terrible

Erica

Stayed 2 nights in Dec 2025

6/10 Okay

Samantha

Traveled with family
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael, Hawthorne

.
Stayed 1 night in Dec 2025

6/10 Okay

Gina, San Antonio

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel could use new mattresses
Stayed 1 night in Dec 2025

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff. Shuttle availability. Highly recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

juan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very good services and good location by downtown
Stayed 1 night in Dec 2025

10/10 Excellent

Natasha

Stayed 1 night in Dec 2025

2/10 Terrible

Yvonne

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
amazing hotel really clean
Stayed 1 night in Dec 2025

10/10 Excellent

Roel

Stayed 2 nights in Dec 2025

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a roach, hallways had an awful smell, the rooms weren’t clean. The room also had an unpleasant odor. No free breakfast or parking. It’s old doesn’t smell good and you have to pay for everything, it isn't worth the price. When I went to complain they had a roach all I was told was “okay we will spray it down
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great 👍
Stayed 1 night in Dec 2025

10/10 Excellent

JUAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was great even with the 3 bands that came in
Stayed 1 night in Dec 2025

10/10 Excellent

Angelica

Stayed 3 nights in Dec 2025

10/10 Excellent

Selina, Dimmitt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ruben

Traveled with family and small children
Liked: Cleanliness
It was perfect
Stayed 2 nights in Dec 2025

2/10 Terrible

Agustin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You rent your room but then have to pay $32.00 a day for parking. It’s like mandatory due to the location. Super Hot Water or Hot water are your options when showering & there is no water pressure. Personal experience, 3 day stay . No one came to clean the room . I requested towels and the person who delivered the towels had a poor piss attitude when dropping off the towels at my door. The guy with the funny mustache at front desk was amazing and helpful . Cookies were always warm when ask for daily. I guess you get what you pay for but for a Double Tree HILTON I was let down.
Stayed 3 nights in Dec 2025

6/10 Okay

Alex

Stayed 3 nights in Dec 2025

10/10 Excellent

Douglas, Lumberton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and in great shape. Greated with the best cookies in the US.
Stayed 2 nights in Dec 2025

10/10 Excellent

guiselle

Stayed 1 night in Dec 2025