4/10 Malo
claude w.
15 ene. 2025
No le gustó: Limpieza
Bedding not clean, dishes filthy, dishwasher not working stay away from "dotp rentals" properties
When we arrived late in the evening we first noticed that the dishes and silverware were filthy so we loaded in the dishwasher but suspected something wrong due to so much food in the dishwasher. Sure enough the dishwasher would not turn on. It had an error code on the display that indicated the filter needed cleaning and it did. it was stopped up but even after cleaning the dishwasher still did not work. We had to hand wash everything before using for the first time and hand wash all week which was not too bad if that was all. Then at bed time 2 of the other adults noticed their bedding was not clean so we stayed up till almost 1am washing the bedding for 3 of the 4 beds. Then on the 3rd day the kitchen flooded from a drain leaking under the sink. fortunately we were able to hand tighten the fittings and it stopped but still we had to pull everything out from under the sink and clean it up and dry the floor. I understand things happen BUT we responded to the first email "How was your first night" from the management company dotprentals and they never responded. We tried multiple times all week to send emails, text and calls to the company and the manager who had text me requiring more information before he could approve then rental. Only after check on Friday did we get a call but we send pictures and described our issues and 2 weeks later nothing.I learned a hard lesson. Vrbo stated they could do nothing if we have already checked out ! CALL VRBO FIRST !!!!!!
claude w.
Se hospedó 4 noches en diciembre de 2024