It smelled terrible from the Lobby to my room, was filthy, unkept, with trash everywhere, spilled blood and drinks throughout, disgusting carpets. They took 45 minutes to retrieve me at the airport and picked me up late to return me there the next morning. The plastic flatware at breakfast was covered with hot sauce and the trash cans in the dining area were overflowing with trash.
First of all the guy at the front desk was on a personal phone call the whole time he was helping me. He gave me a key and didn't really go over a lot about the hotel. I got to my room and walked in on another person. They were still in the room. Went down to let them know our room was occupied, he didn't even apologize or look me in the eye just traded my key without any explanation. The smell was awful and mildewy. The ceiling panels were half pulled off due to water damage. There was a bowl catching water in the hall. Workers were just hanging out in the hall being loud while cleaning rooms. There was mold on pictures with water damage. The towels in my room were stained with a yellow stains. Someone from corporate should see what is going on there, because it felt more like an extended stay with people living there instead of a per night location.
Tv and heater did not work. Halls look like they have not been cleaned in a month
Did have room I reserved buy upgraded to a king suite. Check took awhile but I was in hurry as had been on road all day and it was late night.
Good breakfast
Broken tiles in the bathroom and toilet did not work properly and could not get clean towels for my entire stay! Would not stay here again!!!
I had very terrible experience staying at this place just for a night to catch a flight next day. AC wasn't working in 95 degree temperature outside, room/carpet not cleaned, smells smoke at many inside property area; I would never recommend for a family stay.
This is the filthyist hotel I have ever seen. We hall carpets were filthy and smelled like mildew. We found a crack pipe in our room and left the hotel.
Demanded $25 pet fee not mentioned on web page. No coffee in room.
Cleanliness. Dirty towels. Moldy shower ceilings. Carpet throughout terrible condition
Property is in need of some maintenance and upkeep
Now I stay there for one night during the health pandemic of 2020.. so I cut them a little slack ... I was told to call for the complementary shuttle once I got to the airport. Waiter for 30 minutes the airplane Shadow never came so I called back they said wait another 15 minutes and he'll be there.. so in total I waited 45 minutes and the hotel shuttle never came .. so I end up taking a $25 taxi to go to the hotel that was 12 miles away... The staff was nice but you can immediately know that it's a older Hotel and not well maintained... There is no elevators and so I had to carry my luggage up stairs. The room was okay and was clean enough for me to stay in for one night.. but overall it was okay for the price... Bottom line you get what you pay for...
Noisy pipes every time someone turns the water on; otherwise, adequate low budget stay.
Ramada by Wyndham Salt Lake City Airport Hotel places you within a 10-minute drive of Classic Cars International Museum and Saltair Palace. This 174-room, 3-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
Guests can expect free WiFi and 39-inch LED TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Renovated in 2016, Ramada by Wyndham Salt Lake City Airport Hotel offers a 24-hour gym, free WiFi in public areas, and a conference center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
It smelled terrible from the Lobby to my room, was filthy, unkept, with trash everywhere, spilled blood and drinks throughout, disgusting carpets. They took 45 minutes to retrieve me at the airport and picked me up late to return me there the next morning. The plastic flatware at breakfast was covered with hot sauce and the trash cans in the dining area were overflowing with trash.
First of all the guy at the front desk was on a personal phone call the whole time he was helping me. He gave me a key and didn't really go over a lot about the hotel. I got to my room and walked in on another person. They were still in the room. Went down to let them know our room was occupied, he didn't even apologize or look me in the eye just traded my key without any explanation. The smell was awful and mildewy. The ceiling panels were half pulled off due to water damage. There was a bowl catching water in the hall. Workers were just hanging out in the hall being loud while cleaning rooms. There was mold on pictures with water damage. The towels in my room were stained with a yellow stains. Someone from corporate should see what is going on there, because it felt more like an extended stay with people living there instead of a per night location.
Dear Cherie, Thank you for taking the time to tell us about your recent stay. Please accept my most sincere apologies for the issues you described. We are all very concerned with your comments and will work with our entire team to try and ensure these type of issues keep from reoccurring. Rest assured, we do not take comments like yours lightly. We will continue to immediately act on even the slightest concern of any of our guests in these matters. We apologize for any inconvenience you experienced and we hope to make it up to you in a future stay. Sincerely, Management
Tv and heater did not work. Halls look like they have not been cleaned in a month
Thank you for taking the time to share. We appreciate your feedback regarding our tv and your insights regarding our heater. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,
Did have room I reserved buy upgraded to a king suite. Check took awhile but I was in hurry as had been on road all day and it was late night.
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
Good breakfast
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
Broken tiles in the bathroom and toilet did not work properly and could not get clean towels for my entire stay! Would not stay here again!!!
Dear valued guest, Thank you for taking the time to complete this survey. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know. On behalf of our entire staff we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management
I had very terrible experience staying at this place just for a night to catch a flight next day. AC wasn't working in 95 degree temperature outside, room/carpet not cleaned, smells smoke at many inside property area; I would never recommend for a family stay.
Dear valued guest, thank you for taking the time to post this review. I am really shocked by the way you described your overall experience at our hotel and want you to know that our team will research your comments and make the necessary arrangements in order keep these issues from happing again with future guests. Thanks for letting us know, we hope to host you on a future visit. Sincerely, Management
Dear valued guest, Thank you for taking the time to post this rating. We would love to know more about your stay as we are always aiming for perfection with all of our guests. Our team would greatly appreciate it if you could give the hotel a call directly to give us your feedback on your stay. Thank you for choosing us and we are looking forward to your next stay; However, next time it will be worthy of a 5 Star Review! Sincerely, Management
Hello Dale,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.