Skip to main content
Beginning of main content

Recent guest reviews

When checking in, the lobby was locked and there was only a window to check in which was mostly covered so i could not see the staff members face. Instead of welcoming me and letting me know what was needed, it felt like he was demanding that i give him my ID and one hundred dollar cash deposit. I later see that the fee is listed at the very bottom of the ad, but this staff did not make me feel comfortable giving him cash. There were no managers available. Eventually i was refused my reservation and had to find another place. Even when orbitz called several times time find out what happened, they could not get to a manager or get the manager to call me back. I finally got my refund from orbitz. I will highly recommend orbitz, but the staff at this econolodge need some basic customer service skills and the hotel needs to have a more welcoming feel, rather than operating like a shady business.

I had a confirmed, paid, reservation for this hotel through Orbitz, but when I got there, the front desk told me they had no rooms available. I was able to get my money back through Orbitz. Also, the parking lot and check in area was one of the sketchiest I’ve ever seen.

It says check in at 3p but we had to stand in a line of 15 people until 3:30 before they started checking people in. They do not tell you in advance that the $100 deposit must be in cash. Several people were turned away because they couldn't put the deposit on a card. The room door had been kicked in and sloppily repaired. The furniture was busted. The toilet was not bolted down and rocked back and forth when you sat down. The sink was cracked, stained and had burn marks on it. Light bulbs were missing from plugged in lamps. Staff was extremely rude. They DO NOT offer a airport shuttle even though they advertise it.

Room was dirty some of receptionist are so mean and aggressive not friendly at all

This is the absolute worst place I’ve ever stayed! The whole five minutes I stayed there was overwhelming tragic! It reminded me of a trap house with all of the sketchy activity/people who look like life chewed them up and spit them out, including the jerk who checked me in. There was blood on the door and walls of bathroom as well as broken glass on bathroom floor. There were burn holes in bedding. It was disgustingly unclean! And let’s not get started on the terrible smell!! I couldn’t help but wonder how many people died there! DONT STAY THERE!!!!

Gross. I’ve stayed at ones like this before and they were ok. But this was just disgusting. There were dead roaches, hair in the bathtub and bathroom floor, the smoke detector was taped to the ceiling, I couldn’t get the cold water to work in the bathtub, it didn’t plug, cobwebs, the bolt lock was broken, holes in the door.

This is not a real motel. It's a place of horror! It's a scam. It's a run down building with most of the rooms destroyed inside crawling with bed bugs and other insects, as well as blood stains all over. We ran away from it as soon as we saw it. The scammers still did not refund our money, even though we obviously didn't stay there. Had to dispute through credit card.

How is this place even in business? Most disgusting place that I have ever been in. Parking lot full of crackheads.

We travel quite a bit for work and this place was pretty surprising. We walked into our room and the floors were sticky full of soda that someone has dropped. There was also some candy and some half eating lollipops laying on the ground it seemed as if someone had come in I just made the beds but never sleep sweet there mopped the floors. The bathroom alsoappeared To be and cleaned. As I laid on the bed on three different occasions I had cockroaches crawling on the bed and on my body. When I pullEd back the sheets I saw other cockroaches between the sheets. I have to say I’ve never seen such a thing in a hotel. There is no breakfast of any kind including no coffee in the morning. Even though it says so in the description.

I checked in to the motel after 8 hours of driving. After about an hour I got up from bed and found a cockroach in bed with me. I went to the office to check out and get my money back and the clerk offered me another room. I’m sorry but if one room has cockroaches, they are all infested. I contacted the manager the following day and have to hear from her. Very disgusted by this motel and it’s customer service.

Breakfast are was too small. Being remodelled. It was awkward with no TV.

They were extremely friendly and helpful and seemed genuninely concerned for my comfort

Very run down. Stains on the sink, toilet and shower. The room door had a huge gap all around it that you could see daylight through. Had to stuff a towel in the gaps for the night.

The ice machine at the hotel was broke. Had a sign saying it was being repaired but it looks like a permanent sign. This place need some upkeep. Breakfast items were out. The staff never refilled the items. I went down on two separate occasions. I was hard pressed to even get coffee in the morning. While not stay here again.

W North Temple Salt Lake City UT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle
  • Business center

Located in Downtown Salt Lake City, Econo Lodge Downtown is a leisurely stroll from sights such as Utah State Fairpark and The Gateway. This 121-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a free airport shuttle.


Rooms

All 121 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Ironing boards and desks are other standard amenities. Housekeeping is available on request.


Property features

Guests of Econo Lodge Downtown enjoy access to free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a computer station and laundry facilities.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Econo Lodge Downtown

Everyone (30) Couples (4) Family (8)
1
Partner Couples

When checking in, the lobby was locked and there was only a window to check in which was mostly covered so i could not see the staff members face. Instead of welcoming me and letting me know what was needed, it felt like he was demanding that i give him my ID and one hundred dollar cash deposit. I later see that the fee is listed at the very bottom of the ad, but this staff did not make me feel comfortable giving him cash. There were no managers available. Eventually i was refused my reservation and had to find another place. Even when orbitz called several times time find out what happened, they could not get to a manager or get the manager to call me back. I finally got my refund from orbitz. I will highly recommend orbitz, but the staff at this econolodge need some basic customer service skills and the hotel needs to have a more welcoming feel, rather than operating like a shady business.

By on Sep 25, 2021

1
Everyone

I had a confirmed, paid, reservation for this hotel through Orbitz, but when I got there, the front desk told me they had no rooms available. I was able to get my money back through Orbitz. Also, the parking lot and check in area was one of the sketchiest I’ve ever seen.

By on Jun 22, 2021

1
Family

It says check in at 3p but we had to stand in a line of 15 people until 3:30 before they started checking people in. They do not tell you in advance that the $100 deposit must be in cash. Several people were turned away because they couldn't put the deposit on a card. The room door had been kicked in and sloppily repaired. The furniture was busted. The toilet was not bolted down and rocked back and forth when you sat down. The sink was cracked, stained and had burn marks on it. Light bulbs were missing from plugged in lamps. Staff was extremely rude. They DO NOT offer a airport shuttle even though they advertise it.

By on Jun 13, 2021

1
Business Business

Room was dirty some of receptionist are so mean and aggressive not friendly at all

By on Apr 22, 2021

Review comment responded on Apr 27, 2021

Dear Valued Guest, Thank you for taking your time to provide us with your feedback. We do apologize for not being able to serve your lodging needs. We are currently working on improving our guest lodging needs with some renovations in our property. Thank you for being the best part of Choice, we look forward to better serve you in the near future. Best, Hotel Manager

1
Friends

This is the absolute worst place I’ve ever stayed! The whole five minutes I stayed there was overwhelming tragic! It reminded me of a trap house with all of the sketchy activity/people who look like life chewed them up and spit them out, including the jerk who checked me in. There was blood on the door and walls of bathroom as well as broken glass on bathroom floor. There were burn holes in bedding. It was disgustingly unclean! And let’s not get started on the terrible smell!! I couldn’t help but wonder how many people died there! DONT STAY THERE!!!!

By on Dec 31, 2020

Review comment responded on Jan 18, 2021

Dear Guest, We sincerely thank you for taking your time to provide us with your feedback, We would like to offer you our most sincere apology for not meeting your lodging needs. Please allow us to better serve you in the near future from our many Choice Hotels Property's. Best, Hotel Manager

1
Everyone

Gross. I’ve stayed at ones like this before and they were ok. But this was just disgusting. There were dead roaches, hair in the bathtub and bathroom floor, the smoke detector was taped to the ceiling, I couldn’t get the cold water to work in the bathtub, it didn’t plug, cobwebs, the bolt lock was broken, holes in the door.

By , from Kansas on Jul 13, 2020

Review comment responded on Jul 16, 2020

Dear Guest, We sincerely thank you for taking your time to provide us with your feedback, We would like to offer you our most sincere apology for not meeting your lodging needs. Please allow us to better serve you in the near future from our many Choice Hotels Property's. Best, Hotel Manager

1
Family with small children

This is not a real motel. It's a place of horror! It's a scam. It's a run down building with most of the rooms destroyed inside crawling with bed bugs and other insects, as well as blood stains all over. We ran away from it as soon as we saw it. The scammers still did not refund our money, even though we obviously didn't stay there. Had to dispute through credit card.

By , from Las Vegas on Jul 9, 2020

1
Friends Family

How is this place even in business? Most disgusting place that I have ever been in. Parking lot full of crackheads.

By , from California on Jul 5, 2020

1
Family Partner Couples

We travel quite a bit for work and this place was pretty surprising. We walked into our room and the floors were sticky full of soda that someone has dropped. There was also some candy and some half eating lollipops laying on the ground it seemed as if someone had come in I just made the beds but never sleep sweet there mopped the floors. The bathroom alsoappeared To be and cleaned. As I laid on the bed on three different occasions I had cockroaches crawling on the bed and on my body. When I pullEd back the sheets I saw other cockroaches between the sheets. I have to say I’ve never seen such a thing in a hotel. There is no breakfast of any kind including no coffee in the morning. Even though it says so in the description.

By , from Los Angeles on Jun 3, 2020

Review comment responded on Jun 16, 2020

We sincerely appreciate you taking time to provide us with your feedback. Its very unfortunate that we weren't able to meet your lodging needs in our hotel with a nice, clean and comfortable stay.We look forward to better serve you in the neat future from our many valued Choice Hotels. Thank you for being the best part of Choice Hotels. Best, Hotel Manager

1
Family Family

I checked in to the motel after 8 hours of driving. After about an hour I got up from bed and found a cockroach in bed with me. I went to the office to check out and get my money back and the clerk offered me another room. I’m sorry but if one room has cockroaches, they are all infested. I contacted the manager the following day and have to hear from her. Very disgusted by this motel and it’s customer service.

By , from Salt Lake City, Utah on Mar 19, 2020

url importing http://www.orbitz.com/Salt-Lake-City-Hotels-Econo-Lodge-Downtown.h18043-p2.Hotel-Reviews
There was an error importing /Salt-Lake-City-Hotels-Econo-Lodge-Downtown.h18043-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Salt-Lake-City-Hotels-Econo-Lodge-Downtown.h18043-p2.Hotel-Reviews

Frequently asked questions