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Recent guest reviews

Really close to the airport, they have a shuttle to the airport which saves you a cab or uber fare. Quiet area, not close to any food options though, they provide a good breakfast and staff is helpful.

I called and they told me that the paid parking was $5/ day then when we got there we were told $10. Also there was nothing on the website about the pool being closed. Don't continue to offer the pool amenity online then when we get there have it be closed. We were really looking forward to having the pool to burn energy off with the kids. We also had a burnt cigarette hole on the duvet cover. Totally ugly and tacky. The tv remote didn't work and we had to have someone come to the room to fix the tv. Just a total inconvenience that all this happened with in the first 10 min of being at the property.

Finding a good hotel these days is a job in itself. So hopefully my review can help someone else make the right choice for them. The exterior and interior of hotel look great. Our room had done wear and tear but that's to be expected. Everything seemed clean. With covid restrictions you have to wear a mask to go to the front desk. There is also no hot breakfast and no pool at this time. They do hand out bagged breakfast that is meant for a 5 year old. Now my stay was going great until we turned on the AC fan...a few minutes into it and HOLY HELL! I am a white noise person and it was giving off more of a WE DON'T WANT RESTFUL SLEEP noise. It was so bad that I opted for silence. My husband also observed a friendly little cockroach going back to its home in the ceiling of the bathroom. I've been in property management for years, I get it! Stuff like that happens and it's key to let management know so it can be fixed. I emailed the address that was provided and the address is no good. So here I am spilling their dirt dirt everyone to read. Am I fan of cockroaches? Nope! Am I aware this is the risk you take? Yes! I am a fan of maintained room equipment so aside from those two things they did a good job. Hopefully I'll be able to get ahold of someone at the property. Also ... yes its close to the airport, yes you're going to hear planes. Bed was comfortable, tv worked. I liked the fact that we were in a corporate area, not a lot of people out wondering. Easy to get downton.

The property was very clean. Said breakfast was grab and go but I saw nothing when we checked out.

Just okay. Arrived late night so we just needed a place close to the airport that had a decent room for a one night stay.

This place was very nice and was convenient to gas to fill up and a Perkins adjacent . I had a reservation problem (don't use AGODA). The gentlemen fixed the problem.

The front desk staff at check in and check out were not very friendly. No coffee available in the AM. Other than that the hotel was clean and well maintained. Beds were comfortable.

Great staff, very clean and nice rooms.. Will definitely stay again if in the area. Also helpful staff.

Good stay. Amenities have limited access right now due to COVID. Likely the case everywhere.

The hotel was nice and clean. I loved the arrangement of the towels around our tub it was cute

The location is very noisy. Breakfast was the worse.

We’ve been in worse places, but this hotel was very deceiving. It said it had a full breakfast but it was the bare minimum for that, the eggs tasted like flat fake egg patties that had cheese whiz inside. Literal spray cheese. The bacon was super thin stuff and everything else was continental style. We got locked out of the pool and had to switch cards multiple times, none of them worked. Then told we only had 10 mins before they closed after waiting 20 mins for the keys. The room walls are crazy thin, we could hear people just talking next door, and every step of the people above us. We had a night out from the kids and got there late so we wanted to see if we could get a late checkout, just an hour or two after and we were declined saying our room was already sold for the next day. First I’ve never been declined that at another hotel. And second There was definitely not many people in our hotel, The same 3 people I saw at breakfast I saw the night before. Definitely not sold out. Overall very disappointing for a hotel that is listed as a best western plus. Will never be staying here again

I like the location because is very convenion close to the aeroport.

Close.to airport, clean and loved the hot tub. Would stay there again!

W Wiley Post Way Salt Lake City UT

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Best Western Plus Airport Inn & Suites is located 3 mi (4.8 km) from Wingpointe Golf Course and within a 10-minute drive of Classic Cars International Museum. This 81-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay.


Rooms

All 81 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch LED TVs. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are other standard amenities.


Property features

Guests of Best Western Plus Airport Inn & Suites have access to an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Airport Inn & Suites

Everyone (34) Couples (10) Family (14)
5
Partner Couples Business Business

Really close to the airport, they have a shuttle to the airport which saves you a cab or uber fare. Quiet area, not close to any food options though, they provide a good breakfast and staff is helpful.

By on Nov 23, 2020

Review comment responded on Nov 24, 2020

Thank you for the feedback. We are so glad that you enjoyed your stay.

1
Family Family with small children

I called and they told me that the paid parking was $5/ day then when we got there we were told $10. Also there was nothing on the website about the pool being closed. Don't continue to offer the pool amenity online then when we get there have it be closed. We were really looking forward to having the pool to burn energy off with the kids. We also had a burnt cigarette hole on the duvet cover. Totally ugly and tacky. The tv remote didn't work and we had to have someone come to the room to fix the tv. Just a total inconvenience that all this happened with in the first 10 min of being at the property.

By , from Kamas, Ut on Oct 15, 2020

Review comment responded on Mar 2, 2021

Thank you for taking the time to leave us a review of your stay with us here Best Western Plus Airport Inn & Suites. I am very sorry that on this occasion the experience did not meet your expectation; please allow me to express my sincerest apologies. At Best Western Plus Airport, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. we will certainly use your feedback constructively to better enhance the experience of all of our guests. During this Covid-19 times, we are doing our best to reach the Guest expectations.  Thank you once again, and we hope to see you for future stay at Best Western Plus Airport Inn & suites. Thank you

3
Family

Finding a good hotel these days is a job in itself. So hopefully my review can help someone else make the right choice for them. The exterior and interior of hotel look great. Our room had done wear and tear but that's to be expected. Everything seemed clean. With covid restrictions you have to wear a mask to go to the front desk. There is also no hot breakfast and no pool at this time. They do hand out bagged breakfast that is meant for a 5 year old. Now my stay was going great until we turned on the AC fan...a few minutes into it and HOLY HELL! I am a white noise person and it was giving off more of a WE DON'T WANT RESTFUL SLEEP noise. It was so bad that I opted for silence. My husband also observed a friendly little cockroach going back to its home in the ceiling of the bathroom. I've been in property management for years, I get it! Stuff like that happens and it's key to let management know so it can be fixed. I emailed the address that was provided and the address is no good. So here I am spilling their dirt dirt everyone to read. Am I fan of cockroaches? Nope! Am I aware this is the risk you take? Yes! I am a fan of maintained room equipment so aside from those two things they did a good job. Hopefully I'll be able to get ahold of someone at the property. Also ... yes its close to the airport, yes you're going to hear planes. Bed was comfortable, tv worked. I liked the fact that we were in a corporate area, not a lot of people out wondering. Easy to get downton.

By , from Idaho on Oct 15, 2020

4
Family

The property was very clean. Said breakfast was grab and go but I saw nothing when we checked out.

By , from San Angelo on Oct 6, 2020

Review comment responded on Oct 6, 2020

thank you

3
Family

Just okay. Arrived late night so we just needed a place close to the airport that had a decent room for a one night stay.

By , from Houston on Sep 25, 2020

Review comment responded on Sep 25, 2020

thank you

5
Everyone

This place was very nice and was convenient to gas to fill up and a Perkins adjacent . I had a reservation problem (don't use AGODA). The gentlemen fixed the problem.

By , from FL on Sep 22, 2020

Review comment responded on Sep 25, 2020

Thank you

5
Everyone

By on Aug 25, 2020

Review comment responded on Sep 8, 2020

Thank you for the rating !

5
Family with small children Family

The front desk staff at check in and check out were not very friendly. No coffee available in the AM. Other than that the hotel was clean and well maintained. Beds were comfortable.

By , from Reno NV on Aug 24, 2020

Review comment responded on Sep 25, 2020

Thank you

5
Everyone

By on Aug 13, 2020

Review comment responded on Sep 8, 2020

Thank you

5
Partner Couples Family

Great staff, very clean and nice rooms.. Will definitely stay again if in the area. Also helpful staff.

By , from winder Ga on Jul 11, 2020

Best Western Plus Airport Inn & Suites

5433 W Wiley Post Way, Salt Lake City, UT 84116
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