Waited 30 minutes in line to get my reserved room... Got up to room and there was hair dye stains in bath tub, the shower head made it seem like you were showering in a sprinkler... There was a half used toilet paper roll on the holder. The pillows were flat as hell and had no pillow cases.the phone was broke. No coffee pot. And when I went to check out I asked for receipt and they said they didn't have one for me. So all in all for the price i paid it sucked!! Never going there again.
Facilities are falling apart. Bathroom fan on counter for duration. Moldy gypsum ceiling falling apart above shower. Remodel looked like it was done with a shovel. Loudest room from outside noises I've ever had. Not worth the price.
Quiet for the most part. Staff was friendly. They're pet friendly. Stores are close by.
It was terrible, management was awful. Slow, not caring. Bed is not comfortable. Room smelled like they were trying to cover something up, also smelled funny. When management sucks, you are likely to have a bad experience
Facility was made up to look renovated, but very pootly done. Worst bed i have ever slept on and room had ants crawling everywhere. Staff and management acted like they could care less.
I checked in around 12:30am one of the hotel's in the area that was affordable. I stayed here before when it was red roof inn. Bathroom sink had very little water coming from it. Shower worked ok water didn't get that hot. Bathroom was dirty. The floors were dirty too my socks were completely black. Bed was ok and comfortable. Heater did not get that hot. To find out that my window in my room was open when I got time to check out. The fire alarm went off or the carbon monoxide alarm went off. Due to the heater. It smelt like burning wires. It kept on making a sound like it was about to catch fire. Overall it's a good hotel affordable rates. They just need to update some things in the rooms mop the floors clean the bathroom thoroughly. They need more water pressure.
Burnt bed sheets, blood on ceiling (I have a video to prove it) the owner said it was paint, very very very slow check in, horrible mattresses, first non smoking room reached of smoke. We had to stay another night and the owner told me to check in with him directly instead of going through orbitz because he would give me an additional $5 off. When I went back (regretfully but I had no other choice because all the hotels were all booked or extremely expensive) anyway he proceeded to tell me I should have made a reservation. I do not recommend this place at all! Coffee is watered down too.
Upon check in, my crew were berated and treated like criminals, all (4) were asked for ID, even though I already had told them my lead mens names & numbers. Emelio was excellent at assisting me in preparing for my crews arrival. However he was not there upon check in. Afec was the persons name who checked is in. He was ill prepared & said he had no reservations & asked all of them for identification. This after they had driven (4) hours to arrive in Rancho Cordova. He also did not tell them where to park the 30 foot truck so after that was parked , he came out & told them to move the truck! He was rude & condescending in his broken English. I immediately tried to call & he hung up the phone on me! When i told him of my concerns he said he was busy & had no time for me. The breakfast the next morning was major sub standard. Nothing fresh, cold cereal, stale bread etc Comfort Inn & suites, The hamptons, Holiday Inn, La Quinta, all superior & we will never go to Red Rood Inn again.
I saw a fight between two people on day one -- and it was behind my car so I couldn't leave for work. There were several cops there on days 2 and 3. I got woken up by the maid several times every day even though I told the front desk that I was sleeping after night shift. My keys stopped working 3 different times. My room smelled horrible. Etc, etc.
Big mess up with billing. i booked thru Orbitz and they told me the "reservation was cancelled"
nothing like about this placebooked a room so we could park in front of door since my wife cant walk but a feew feet had to go thru the corridor and around the pool to room
Pictures looked promising but I was very disappointed with the rooms. It was very dirty and there nats in the bathroom coming out of the sink. The room (mostly the bathroom) smelt like marijuana. I will not be staying again.
Holes in the wall. Sheets weren’t cleaned. The bed spread had stains. The pillows had no pillow cases. They gave someone else our room and was trying to get in while we were in the room. Horrible.
No comment at this time !!!! We enjoyed our stay quiet closed to everything.
The room is in bad condition. Furniture is cheap, night stands aren’t even toilet sit is clean but paint is peeling off so it looks like stains. AC/Heater is quit old. Other rooms in this hotel are better. I guest l reserved the cheapest so I got what I paid for.
Located within a leisurely stroll of Sacramento Children's Museum, California Inn & Suites Rancho Cordova - Sacramento is within a few miles (5 km) of Mather Sports Center. This 133-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
The 133 rooms are recently renovated and have an array of amenities, including free newspapers, free long-distance calls, and free local calls. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Ironing boards, desks, and free toiletries are other standard amenities.
California Inn & Suites Rancho Cordova - Sacramento features a nightclub, an outdoor pool, and a health club. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and express check-out.
Waited 30 minutes in line to get my reserved room... Got up to room and there was hair dye stains in bath tub, the shower head made it seem like you were showering in a sprinkler... There was a half used toilet paper roll on the holder. The pillows were flat as hell and had no pillow cases.the phone was broke. No coffee pot. And when I went to check out I asked for receipt and they said they didn't have one for me. So all in all for the price i paid it sucked!! Never going there again.
I am sorry that you’re not satisfied with your stay with us. Please let us know the room number. We will definitely address it. Thank you
Facilities are falling apart. Bathroom fan on counter for duration. Moldy gypsum ceiling falling apart above shower. Remodel looked like it was done with a shovel. Loudest room from outside noises I've ever had. Not worth the price.
I’m sorry to hear that you’re not satisfied with your stay with us. Please let us know the room number. We will definitely address issues. Thank you
Quiet for the most part. Staff was friendly. They're pet friendly. Stores are close by.
Thank you for staying with us! I appreciate your feedback that is very important with us!
It was terrible, management was awful. Slow, not caring. Bed is not comfortable. Room smelled like they were trying to cover something up, also smelled funny. When management sucks, you are likely to have a bad experience
Sorry to hear that you’re not satisfied with your stay. We will address the issues that you have mentioned. Please specify the room no. Thank you
Facility was made up to look renovated, but very pootly done. Worst bed i have ever slept on and room had ants crawling everywhere. Staff and management acted like they could care less.
Sorry to hear that you’re not satisfied with your stay. We are working with the professional pest control company to eliminate ants issues.
I checked in around 12:30am one of the hotel's in the area that was affordable. I stayed here before when it was red roof inn. Bathroom sink had very little water coming from it. Shower worked ok water didn't get that hot. Bathroom was dirty. The floors were dirty too my socks were completely black. Bed was ok and comfortable. Heater did not get that hot. To find out that my window in my room was open when I got time to check out. The fire alarm went off or the carbon monoxide alarm went off. Due to the heater. It smelt like burning wires. It kept on making a sound like it was about to catch fire. Overall it's a good hotel affordable rates. They just need to update some things in the rooms mop the floors clean the bathroom thoroughly. They need more water pressure.
Thank you for staying with us. We will address the issues that you have raised!
Burnt bed sheets, blood on ceiling (I have a video to prove it) the owner said it was paint, very very very slow check in, horrible mattresses, first non smoking room reached of smoke. We had to stay another night and the owner told me to check in with him directly instead of going through orbitz because he would give me an additional $5 off. When I went back (regretfully but I had no other choice because all the hotels were all booked or extremely expensive) anyway he proceeded to tell me I should have made a reservation. I do not recommend this place at all! Coffee is watered down too.
Sorry for the inconvenience! We will address the issues. Coffee machine fix & running fine
Upon check in, my crew were berated and treated like criminals, all (4) were asked for ID, even though I already had told them my lead mens names & numbers. Emelio was excellent at assisting me in preparing for my crews arrival. However he was not there upon check in. Afec was the persons name who checked is in. He was ill prepared & said he had no reservations & asked all of them for identification. This after they had driven (4) hours to arrive in Rancho Cordova. He also did not tell them where to park the 30 foot truck so after that was parked , he came out & told them to move the truck! He was rude & condescending in his broken English. I immediately tried to call & he hung up the phone on me! When i told him of my concerns he said he was busy & had no time for me. The breakfast the next morning was major sub standard. Nothing fresh, cold cereal, stale bread etc Comfort Inn & suites, The hamptons, Holiday Inn, La Quinta, all superior & we will never go to Red Rood Inn again.
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES RANCHO CORDOVA - SACRAMENTO. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your bad experience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Red Roof Inn
I saw a fight between two people on day one -- and it was behind my car so I couldn't leave for work. There were several cops there on days 2 and 3. I got woken up by the maid several times every day even though I told the front desk that I was sleeping after night shift. My keys stopped working 3 different times. My room smelled horrible. Etc, etc.
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES RANCHO CORDOVA - SACRAMENTO. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your bad experience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Red Roof Inn
I’m sorry to hear that you’re not satisfied with your stay. Please let us know the issues. We will definitely address it. Thank you