Standard Room, 2 Double Beds
from $85
La Quinta Inn Sacramento Downtown
2.5 out of 5.0
3.4
out of 5
Average Guest Review
See all 168 reviews
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Recent guest reviews
If the location and price and bed accommodations are your priority, then go for it. But if you have other options, I would avoid this hotel. The room was not vacuumed and had that old cigarette smell, although smoking is (supposedly) forbidden on the premises. Pet friendly, which unfortunately means human unfriendly. Bums around the property, pushing around their shopping carts and using bushes as bathrooms. Having breakfast available on the premises is nice, with a good selection (waffles, oatmeal, yogurt, cereal; bananas were available one of the three days we were there) but we were hardly able to enjoy it because so many others were staying at the hotel the breakfast was packed with kids so we had trouble getting a table and had to wait in line a long time. Small breakfast area not prepared for a lot of people to be staying at the hotel. Avoid the hardboiled eggs if you plan on being places other than the bathroom for the next hour. A barking dog was in the room next door. Abandoned, his owners were not there. Of course that is against the hotel's policy, but they did nothing to enforce it. We moved to another room late at night so we could try to get to sleep. Then police helicopter overhead for an hour, presumably looking for a prison fugitive around the premises.
The hot water barley worked in our room....asked for extra tows and sheets the maid had an attitude...
It was nice to be welcomed by the receptionist, who even if she was busy, took the time to acknowledge, our presence and ask us to please be patient since there were clients ahead of us. The room was clean and kept a a good temperature, ready to enjoy a good night sleep.
Nice, clean, upgraded porperty. Pillows were a little too fluffy for my comfort... other than that the place is priced well, good location
I could hear my neighbor through the wall while he was watching the game. Also, heard him get up in the middle of the night, pee, not flush or wash his hands, and then get back into the bed. I could hear the mattress as he laid down! They put me in a handicapped accessible room because I checked in early, there was NO showerhead on the wall, there was only a handheld nozzle. The cleaning staff didn't clean my sink and I was there for a week. Only reason I stayed is because I booked it through a third party vendor. The hotel is surrounded by homeless, but that seems typical in Sacramento. They weren't the problem, the hotel was!
primero la gente de la recepción muy amble y cortes, atención rápida y eficiente, mejor ubicación para nosotros no pudo haber sido, teníamos un fácil acceso al hotel de donde viniéramos como salir. los cuartos limpios y con buen espacio, camas muy cómodas.
Our experience has been very good since we have obtained what we need for this trip, take care of its quality of service which is very good
The staff was rude and unhelpful, except for one receptionist. First room we got, the tv was broken. The second room smelled of smoke and the coffee maker was broken as well. Many, many homeless around the hotel (and I'm from Detroit), bad neighborhood. Avoid like a bed bug!
Spotlessly clean. Nicely renovated. The problem was they didn't upgrade the plumbing. Shower was warm at best. Toilet was very slow, threatening to stop. Perimeter fence topped with concertina wire due to the homeless population of the area. Not the best experience we have had.
Near to downtown, very nice, very clean, a little noisy in night but the room so comfy!
Room comfortable/clean - staff helpful, friendly, good food (enjoyed morning free breakfasts)
Not professional check in. Otherwise hotel was ok.
Booked a non-smoking room and the front desk only had smoking rooms. The rooms condition itself was bad. There were chips and dirt on the bathtub. It's going to get interesting when the front desk lady says - call security if people get rowdy. And it was loud all night long. Would NOT recommend
On a business trip with a colleague. Excellent stay & good WiFi
I stayed at this hotel for four nights. The location was convenient and the staff was friendly. Breakfast was okay but on the busy days, they ran out of food.
The staff was incredibly friendly and professional. I felt welcomed and appreciated. The only flaw was the number of homeless around the hotel.
We came in at around 9:30 pm, the staff noticed that the room wasn't clean or the bed wasn't done. So we waited 20 min for someone from front desk to choose who goes to clean and finish. I understand if we came at 11am or 3pm, but bed still not done after 9 pm? This is not right! The girl who cleaned the room sprayed air fresher very strong, ok I opened the door to air it out. Then because the room was facing the highway the noise from trucks and motorcycles passing by kept me up for hours. I called the front desk the staff said he would move us but all rooms were booked. My husband was glad we booked only one night there. Nice breakfast though.
The room stank and the bathtub was dirty. Lots of sketchy people around the hotel.
I booked a king bed got to the hotel and was downgraded. When I got in my room there was two cockroaches, called the front desk changed rooms. The next room I slept all night with the lights on just in case didn't see anything during the night but early morning found another cockroach in the bathroom. Horrible stay.
Great location and easy freeway access. Great customer service
Hotel highlights
- Close to California State Railroad Museum
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
California State Railroad Museum is within a mile (2 km) of La Quinta Inn Sacramento Downtown, and other popular sites like Crocker Art Museum are within a couple of miles (3 km). This 168-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Located centrally in Sacramento, it's also close to California State Capitol and Historic Governor's Mansion.
Dining
Start your day off right with a free continental breakfast.
Rooms
La Quinta Inn Sacramento Downtown's 168 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Desks are also standard.
Property features
Guests staying at La Quinta Inn Sacramento Downtown enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff always at the ready. Additional amenities include free WiFi in public areas, 2 meeting rooms, and conference space.
Guest reviews for La Quinta Inn Sacramento Downtown
i would avoid if you have other options
Everyone
If the location and price and bed accommodations are your priority, then go for it. But if you have other options, I would avoid this hotel. The room was not vacuumed and had that old cigarette smell, although smoking is (supposedly) forbidden on the premises. Pet friendly, which unfortunately means human unfriendly. Bums around the property, pushing around their shopping carts and using bushes as bathrooms. Having breakfast available on the premises is nice, with a good selection (waffles, oatmeal, yogurt, cereal; bananas were available one of the three days we were there) but we were hardly able to enjoy it because so many others were staying at the hotel the breakfast was packed with kids so we had trouble getting a table and had to wait in line a long time. Small breakfast area not prepared for a lot of people to be staying at the hotel. Avoid the hardboiled eggs if you plan on being places other than the bathroom for the next hour. A barking dog was in the room next door. Abandoned, his owners were not there. Of course that is against the hotel's policy, but they did nothing to enforce it. We moved to another room late at night so we could try to get to sleep. Then police helicopter overhead for an hour, presumably looking for a prison fugitive around the premises.
close to the sacramento river
Everyone
The hot water barley worked in our room....asked for extra tows and sheets the maid had an attitude...
nice experience
Everyone
It was nice to be welcomed by the receptionist, who even if she was busy, took the time to acknowledge, our presence and ask us to please be patient since there were clients ahead of us. The room was clean and kept a a good temperature, ready to enjoy a good night sleep.
decent for a quick over night stay
Everyone
Nice, clean, upgraded porperty. Pillows were a little too fluffy for my comfort... other than that the place is priced well, good location
paper thin walls with lazy cleaning crew
Everyone
I could hear my neighbor through the wall while he was watching the game. Also, heard him get up in the middle of the night, pee, not flush or wash his hands, and then get back into the bed. I could hear the mattress as he laid down! They put me in a handicapped accessible room because I checked in early, there was NO showerhead on the wall, there was only a handheld nozzle. The cleaning staff didn't clean my sink and I was there for a week. Only reason I stayed is because I booked it through a third party vendor. The hotel is surrounded by homeless, but that seems typical in Sacramento. They weren't the problem, the hotel was!
Review comment
LQ Customer Care responded on Mar 17, 2017
Your feedback about your recent stay is greatly appreciated. We are immensely troubled that the noise and service issues you experienced caused your stay to be unpleasant. These are not indicative of the guest experience we strive to provide and are working tirelessly to eliminate this from reoccurring. We hope that your next visit to the area will lead you back to our property to allow you to experience first-hand the stay we aspire of all our guests. Respectfully, LQ Customer Care
excellent hotel with great location
Everyone
Our experience has been very good since we have obtained what we need for this trip, take care of its quality of service which is very good
Everyone
The staff was rude and unhelpful, except for one receptionist. First room we got, the tv was broken. The second room smelled of smoke and the coffee maker was broken as well. Many, many homeless around the hotel (and I'm from Detroit), bad neighborhood. Avoid like a bed bug!
Review comment
LQ Customer Care responded on Feb 27, 2017
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. Each issue that you have noted will be addressed immediately in an attempt to correct and improve our hotel. Respectfully, LQ Customer Care
nice renovation but.....
Everyone
Spotlessly clean. Nicely renovated. The problem was they didn't upgrade the plumbing. Shower was warm at best. Toilet was very slow, threatening to stop. Perimeter fence topped with concertina wire due to the homeless population of the area. Not the best experience we have had.
Review comment
Jacob P responded on Feb 14, 2017
Hello, I’ve received your review of La Quinta Sacramento-Downtown. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, Jacob P
very nice hotel
Everyone
Near to downtown, very nice, very clean, a little noisy in night but the room so comfy!
Everyone
Room comfortable/clean - staff helpful, friendly, good food (enjoyed morning free breakfasts)
Thank you for your review. We truly regret that the accommodations were not what you have expected and feel our hotel is human unfriendly. The issues you described regarding the lack of cleanliness and small breakfast area is truly regrettable. We will share your review with the hotel's management team to address and resolve the issues you noted. It is our hope that you accept our sincerest apology for any inconvenience this caused and eagerly await the opportunity to serve you during your next visit. Respectfully, LQ Customer Care