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Recent guest reviews

This Hotel was little better than a Motel 6 except that the rooms were large.

When I booked I saw the name Wyndham and figured it would be a pretty decent place considering the other Wyndham Properties I’ve stayed at. Let’s just say it was a bit of a let down.

I had to check in 4 different rooms because the key didn’t work

The blankets and pillow cases were very dirty !!! The sink was leaking water

Great service on check in. Room comfortable and cool. As we used the toilet, the seat was loose and kept moving. When we took a shower the shower was backing up. Slow to drain. We wanted ice and put the ice maker lever down for ice and never got any. Not working. Upon check out we let the front desk no the things that were not working. Over all it was an ok stay.

The staff from manager to house keeping have no hospitality once so ever. Carpets in room were so dirty and smelled so bad. No dishes, pots or pans when we arrived. Stove microwave and oven filthy with food. Furniture quite outdated and dirty. Outside was much better taken care of than inside very disappointed.

Friendly staff, an amazing breakfast and great work out room

Everything was excellent I choose this location to stay at every time I visit Sacramento

Dated property kept up as good as possible. A pretty thought part of town...

The carpet in the room was nasty, the bedding was awful, you could see outside along the sides when the door was closed and you could smell marijuana all in the hallway.

Overall this property is tired and needs a major facelift. I liked the option of the park and ride to the airport. I was nervous after reading all the reviews about bugs and especially bed bugs. The room had trash under the bed, the carpet was so stained and old, the venting system needed updating because it smells moist and, the tub was peeling paint with bugs in the corners. I felt bad for the front desk staff, she was all alone with a line into the dining facility. She managed quite well and stayed very calm and did her job efficiently. It was hard to get a smile out of her - I’m sure she was stressed. The shuttle driver at 4 am was very kind, positive, and willing to help. Probably wouldn’t be on such a budget when it comes to choosing accommodations again. I’d rather pay and extra $50 to know what I’m getting into.

Inside s was clean but parking lot had lots of trash. Also only 1 ice machine was working. Far away from my room.

Rooms are dated and need more coffee and condiments. Elevator access was poor from parking lot.

convenient location to airport. The majority issue is the inconsistency with the rooms. My initial room was in disrepair, door to bathroom not functioning, sink peeling, towel rack falling off. Requested new room and received a change. The desk acknowledged the problem with the room. It is a great disappointment that i was given that room initially when it was a known problem. This type of variation is not what is expected. The fact the front desk knew about this, i felt i should have gotten some accommodation (discount, etc.).

Hotel staff at the front desk was nice but the room we were in was disgusting. The carpet was stained, the chairs were filthy and we found a dead roach behind the toilet, overall the cleanliness was not there. Everything in the room looked like it needed to be replaced. I checked the bed numerous times to make sure the sheets were at least clean enough to be slept on. My room in the B building was right across from the gas station so it was extremely loud. I will not return to this hotel and do not recommend it at all.

It's okay when you need a cheap one night room. The room was dirty, the floor, the bed, and the shower were the dirtiest. The area that it is in was very sketchy, homeless people lived right outside, they did have security though. The pool and th breakfast were the best part, hot tub and regular pool. Hot fresh waffles and eggs couldn't beat it! Overall it's okay but I'm not sure I would go back.

Bercut Dr Sacramento CA

Hotel highlights

  • Close to Discovery Park
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown Sacramento within a mile (2 km) of Discovery Park, Hawthorn Suites by Wyndham Sacramento is within 2 miles (3 km) of other popular sights such as Golden1Center. This 272-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free hot/cold buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.


Rooms

Guests can expect to find free WiFi and 27-inch a flat-screen TV with cable channels and pay movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sitting area, a refrigerator, and a microwave.


Property features

At Hawthorn Suites by Wyndham Sacramento, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Queen 1 | Sleeps 2

Studio Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Studio Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Hawthorn Suites by Wyndham Sacramento

Everyone (76) Couples (51) Business (31) Family (66) Friends (5) Other (22)
4
Everyone

By on Oct 12, 2019

1
Families Business Business Travelers

This Hotel was little better than a Motel 6 except that the rooms were large.

By on Sep 25, 2019

Review comment responded on Oct 2, 2019

Thank you for taking the time to give us a review of your recent stay. We are sorry to hear that you were unhappy with your stay. We will use your comments to improve our service and hospitality. Thank you for your feedback.

2
Families

When I booked I saw the name Wyndham and figured it would be a pretty decent place considering the other Wyndham Properties I’ve stayed at. Let’s just say it was a bit of a let down.

By on Sep 23, 2019

Review comment responded on Sep 23, 2019

We are sorry you were unhappy with the room that did not meet your standards your accustom to with the Wyndham brand. We will work hard to improve our service and hospitality. Thank you for letting us know.

1
Family with small children Business Business Travelers

I had to check in 4 different rooms because the key didn’t work

By on Sep 8, 2019

Review comment responded on Sep 9, 2019

Thank you for taking the time to give us a review. We would like to apologize for the inconvenience, we will notify our technical team, to make sure that we fix that problem. Thank you again for your feedback.

3
Everyone

By on Sep 2, 2019

Review comment responded on Sep 5, 2019

We are sorry you were unhappy with your stay, we will work hard to make improvements on our customers service and hospitality.

2
Family with small children Families

The blankets and pillow cases were very dirty !!! The sink was leaking water

By on Sep 2, 2019

Review comment responded on Sep 5, 2019

Thank you for taking the time to give us a review. We will use your comments to improve our cleaning and maintenance issues.

4
Everyone

Great service on check in. Room comfortable and cool. As we used the toilet, the seat was loose and kept moving. When we took a shower the shower was backing up. Slow to drain. We wanted ice and put the ice maker lever down for ice and never got any. Not working. Upon check out we let the front desk no the things that were not working. Over all it was an ok stay.

By on Aug 8, 2019

Review comment responded on Aug 8, 2019

Thank you for your feedback on your recent stay. We will use your comments to improve our housekeeping and maintenance issues. Thank you for your review.

2
Families

The staff from manager to house keeping have no hospitality once so ever. Carpets in room were so dirty and smelled so bad. No dishes, pots or pans when we arrived. Stove microwave and oven filthy with food. Furniture quite outdated and dirty. Outside was much better taken care of than inside very disappointed.

By on Aug 7, 2019

Review comment responded on Aug 8, 2019

Thank you for your feedback on your recent stay. We will use your comments to improve our housekeeping and maintenance issues. Thank you for your review.

4
Business Business Travelers

Friendly staff, an amazing breakfast and great work out room

By on Aug 2, 2019

Review comment responded on Aug 5, 2019

Thank you for taking the time to give us feedback on your recent stay. Glad to hear our staff was friendly. Hope you will return soon.

5
Everyone

Everything was excellent I choose this location to stay at every time I visit Sacramento

By on Jul 29, 2019

Review comment responded on Jul 30, 2019

Thank you for taking the time to give us review. Hope you return soon.

Hawthorn Suites by Wyndham Sacramento

321 Bercut Dr, Sacramento, CA 95814
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