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Eco Palms House - Sapa Retreat

Property class: 3

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Photo gallery for Eco Palms House - Sapa Retreat

Individually decorated, individually furnished, desk, free WiFi
Lobby
Bungalow | View from room
Building design
Garden view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Bar

Explore the area

View in a map
Lao Chai Village, Sa Pa, Lao Cai, 330000
  • Place, Sa Pa Square
    ‪10 min drive‬
  • Place, Sapa Catholic Church
    ‪10 min drive‬
  • Place, Sapa Lake
    ‪11 min drive‬

Room options

View all photos for Bungalow

Bungalow | Individually decorated, individually furnished, desk, free WiFi

Bungalow

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite with Mountain View

Individually decorated, individually furnished, desk, free WiFi

Suite with Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Chalet

Individually decorated, individually furnished, desk, free WiFi

Superior Chalet

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Bungalow

Individually decorated, individually furnished, desk, free WiFi

Standard Bungalow

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Sa Pa

Eco Palms House - Sapa Retreat places you within a 10-minute drive of popular sights such as Sa Pa Square and Sapa Lake. This 3-star hotel has 12 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Sa Pa Square - 10 min drive - 3.7 miles
  • Sapa Catholic Church - 10 min drive - 3.7 miles
  • Cable Car Station Sapa - 10 min drive - 3.7 miles
  • Sapa Lake - 11 min drive - 3.9 miles
  • Muong Hoa Valley - 11 min drive - 2.6 miles

Getting around

  • Sapa Station - 17 min drive

Restaurants

  • ‪Moana Sapa - ‬7 min drive
  • ‪Anh Nhi Restaurant - ‬7 min drive
  • ‪Ngoc Lien Restaurant - ‬17 min walk
  • ‪Thu Trang Restaurant - ‬5 min drive
  • ‪Tả Văn Community Restaurant - ‬5 min drive

About this property

Eco Palms House - Sapa Retreat

Guests staying at Eco Palms House - Sapa Retreat enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for VND 5300000 per vehicle one-way. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this spa hotel include a terrace, laundry facilities, and barbecue grills.
Guests can expect to find free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Other amenities include balconies, sitting areas, and private yards.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials.

Similar properties

Reception
KK Sapa Hotel
Sa Pa
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 383 reviews
$56 nightly
The price is $61
May 26 - May 27
Total with taxes and fees
KK Sapa Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 9:30 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Ecotours
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hand-held showerhead
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Built in 2015
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:30 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Additional fee for children: VND 30000 per person, per stay

These are all of the charges provided to us by the property.

This property is located in a National Heritage site. The additional mandatory fee covers entrance to the heritage site.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 5300000 per vehicle (one-way, maximum occupancy 4)
  • Firewood fee: VND 2000000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 1:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Eco Palms House Hotel Sapa
Eco Palms House Hotel
Eco Palms House Sapa
Eco Palms House
Eco Palms House Sapa Retreat Hotel
Eco Palms House Retreat Hotel
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat Hotel Sa Pa
Eco Palms House Sapa Retreat Hotel
Eco Palms House Sapa Retreat Sa Pa
Hotel Eco Palms House - Sapa Retreat Sa Pa
Sa Pa Eco Palms House - Sapa Retreat Hotel
Hotel Eco Palms House - Sapa Retreat
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House Sapa Retreat
Eco Palms House
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat
Eco Palms House - Sapa Retreat Hotel
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House - Sapa Retreat Hotel Sa Pa

Frequently asked questions

Is free cancellation available at Eco Palms House - Sapa Retreat?

Eco Palms House - Sapa Retreat offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Eco Palms House - Sapa Retreat?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Eco Palms House - Sapa Retreat on Apr 28, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Eco Palms House - Sapa Retreat?

This hotel is located in Sa Pa, close to Sapa Lake and Sa Pa Square. You'll also find Cable Car Station Sapa and Sapa Market within a short drive.

Will I be able to park at Eco Palms House - Sapa Retreat?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Eco Palms House - Sapa Retreat?

There is a full-service spa available for guests to enjoy and services include facials and massages.

Does Eco Palms House - Sapa Retreat have a casino on the premises?

No, Eco Palms House - Sapa Retreat doesn't have a casino.

Will I find an indoor pool at Eco Palms House - Sapa Retreat?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Eco Palms House - Sapa Retreat a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a fireplace.

Are there hot tubs at Eco Palms House - Sapa Retreat?

No, there isn't a spa tub at this hotel.

Does Eco Palms House - Sapa Retreat feature a restaurant that includes a breakfast menu?

No, Eco Palms House - Sapa Retreat doesn't have a restaurant that serves breakfast.

Will Eco Palms House - Sapa Retreat allow pets to stay for free?

No, pets and service animals aren't allowed at Eco Palms House - Sapa Retreat.

Are there connecting rooms at Eco Palms House - Sapa Retreat?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Eco Palms House - Sapa Retreat?

Yes, every guestroom at Eco Palms House - Sapa Retreat comes with a balcony and some offer river or mountain views.

Eco Palms House - Sapa Retreat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 186 out of 228 reviews
Rating 8 - Good. 24 out of 228 reviews
Rating 6 - Okay. 11 out of 228 reviews
Rating 4 - Poor. 4 out of 228 reviews
Rating 2 - Terrible. 3 out of 228 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter was traveling solo and had an amazing experience in Sapa. It was the highlight of her trip to Vietnam and Eco Palms House exceeded her expectations.
Stayed 3 nights in Apr 2026

10/10 Excellent

Jesse

Stayed 2 nights in Jan 2026

10/10 Excellent

Nguyen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect stay in beautiful Sapa...I overlooking the valley every morning was spectacular. The Family host were very accommodating and friendly. Food was delicious and options were offered. A high recommendation for a 5 star homestay! My choice away from the City for an enjoyable experience!
Stayed 3 nights in Jan 2026

2/10 Terrible

Jithmee

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Unpleasant and Unfair Experience – Please Be Cautious The day before checkout, we experienced a very uncomfortable situation. We arrived late at night and clearly remember the room had two body towels and only one hand towel. The bathroom has only a hand shower and water splashes everywhere, so my husband handed me the two body towels outside the bathroom to keep them dry, and at that moment he clearly noticed there was only one hand towel provided. The next morning, after checking out early for a tour, staff accused us of losing a hand towel and demanded payment. We refused, as we did not lose or take anything. They checked all our bags in front of us, and we even offered to go to the police to inspect our luggage. Despite this, the accusation continued until the owner intervened, apologised, and resolved the issue. We immediately reported this incident to Expedia. We were told the hotel has had previous issues with missing hand towels and that this was mentioned at check-in. Because of this, we were extremely careful with all items, which makes the accusation even more concerning. The room was also **cleaned twice in one day**, which may have caused staff error or miscommunication. We usually stay at small hotels to support local businesses, but this incident ruined our day and negatively affected our experience in Sapa. Advice: Take photos or a short video of the room and provided items upon arrival and after housekeeping to avoid unfair accusations.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gretel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotleess and beautiful. I will come back to this place. You can see the rice fields from the rooms and the staff is great. The decorations and the atmosphere of this place are a delight. Great food, beakfast was included and was amazing. We had dinner and was the best food in Vietnam. Highly recommend this place. It’s about 10 minutes from Sapa’s down town but it’s a great place if you want to relax. A taxi can charge you less than 10 dólares to take you to Sapa’s downtown. Great getaway for peace and connection.
Great dinner
They have outfits for you to take pictures
This is the view from the bedroom’s balcony.
Infinity pool
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet location, beautiful setting,peaceful, harmonious, lovely people and Great Food.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jacob

Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities
The Service was wonderful and setting were magical. The cabin was simple but elegant and peaceful. Dinner and breakfast were memorably good. We loved staying here. If you need a/c and all mod cons every night stay away and don't spoil the mojo. .
Stayed 1 night in Jul 2025

10/10 Excellent

Nhu

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has amazing view of the rice paddies. Customer service is excellent, friendly staff and food is great. The one thing we didn’t like was that housekeeping came in to tidy up our room after we came back from our dinner. They let down our mosquito net. Also, the net had dead ants in it. I didn’t expect them to tidy our room just after checking in. Plus, we didn’t ask to do that so that part was weird. Besides that, it was a lovely place to stay and relax!
Stayed 1 night in May 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is highly recommended, staffs are so friendly and welcoming, the place itself is awesome, on to top it off, the view is amazing, i just hope theres a lot of grab around the area, but all in all, our stay is amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Cong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Feel great to be away from the super busy downtown.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Dilini

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful mountain/rice terrace view, relaxing atmosphere and delicious food. However disappointed that the Romantic Bungalow did not have a fireplace or flower decorations as described/ shown on Expedia, which was misleading advertising. Overpriced for an eco stay, compared to other accomodation in Sapa.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Stayed 2 nights in Mar 2025

10/10 Excellent

Guohui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary service from all staff here. Received a complimentary room upgrade to a suite with an excellent view of the fields and mountains. Cozy and tranquil. It’s not near to Sapa town though but they have an in-house restaurant with good variety of food at very reasonable prices as well. Best place for a recharge and back to nature moments.
Stayed 2 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and comfortable.

We arrived very early in sapa and they had a huge lobby area to relax and wait for our check in. It’s a family run business all the staff was very friendly and helpful. Food served for breakfast is amazing and their ala carte dinner is very good especially the hot plate beef. The room is cozy and comfortable with an amazing view and there is a heated blanket, room is true to the pictures they posted. You got to be patient with their hot water for shower though. You can just liaise with the staff if you want a tour. They have various packages to choose from. Overall an amazing experience to get away from the busy city life. To me it’s considered to be a bit pricey for Vietnam.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay. Quiet and peaceful. View was somewhat obscured by the fog during the winter but you can still see the valley below and rice terraces when the fog lifts a little. Water pressure is good in the bathroom and there is hot water. To keep warm in the room, there is a small portable heater (a bit noisy so didn’t use it when sleeping) and when sleeping, just the electric blanket is enough to keep warm and have a comfortable night’s sleep. Food wise, the in-house restaurant at the main building is good. There’s also happy hour drinks which you can have by the cosy fireplace. Overall was a good stay and the staff go above and beyond to help/accomodate guests.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views. Superb friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

kristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful oasis with manicured gardens and an incredible view. It was a fun experience to stay in bungalows. The stuff were most welcoming and attentive. We didn’t want to leave!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cameryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Some key highlights: - staff was very helpful, kind, and welcoming the moment we arrived - we got upgraded to a “romantic bungalow” - free of charge! Room was very clean and perfect amount of space to relax - the restaurant in eco palms is delicious and very reasonably priced. We had delicious breakfast and dinner there every morning/night - amazing view of sapa right from our bungalow’s balcony - Yuli the hotel dog is super cute and friendly with guests :)
Stayed 1 night in Oct 2024

10/10 Excellent

behnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Quyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Definitely stay here if you prefer the quiet peaceful view and don’t mind the short drive to Sapa town and some bugs
Stayed 1 night in Sep 2024

10/10 Excellent

Balwinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Views, Stunning Service

We stayed at Eco Palms House Retreat for 3 nights and we wish we could have stayed for more. This place is so peaceful, welcoming and homely and boasts some of the most stunning views we have ever seen - mountains with lush green rice paddies etched into the slopes. Photos can never do it justice, you simply have to see it with your own eyes to appreciate its magnificence. We spent hours in the pristine pool just looking out at the scenery and were mesmerised by its beauty. Not only does it have breathtaking views, but the staff are exceptional and do everything they can to make you feel welcome and looked after. Our host Nam is a wonderfully positive, happy person who always welcomed us each time he saw us and remembered our names, which we thought was a lovely touch. The service from all the staff was always of a high standard and the food here is delicious and reasonably priced. Location wise, it is around 10-15 minutes outside the busy Sapa town centre and this allowed us to fully relax in a quiet, tranquil space away from the noisy town. To top off our experience, the owners invited my wife and I to join them for a wonderful family dinner on our last night - they made us a traditional table-top hotpot and we enjoyed chatting to them about their past, present and future plans. They are such lovely people and we felt very privileged to be asked to join them for their meal. Everything about our stay was perfection and we couldn't have asked for a more enjoyable stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 2 nights in Apr 2024

10/10 Excellent

Erin

Traveled with family
A beautiful, inviting and comfortable family-run hotel with gorgeous views. A spot of quiet tranquility in the bustle of Vietnam. The place is inviting, spotless and utterly soothing. Staff and owners are friendly and attentive. Food is delicious. I didn’t want to leave. You stay in a traditional bamboo/mud small house, but very luxurious with a lovely view and the bathroom is picture worthy. Don’t miss if you visit Sapa. They will arrange day trips- we went to Bac Ha market for the day and just the drive through the mountains is worth it. The market is sprawling and fun. We went on trek by ourselves to local villages and like that very much. Very easy to access.
Stayed 4 nights in Mar 2024

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