Brooks County House4.0 out of 5.0
Recent guest reviews
Booked this as a surprise for my wifes and I wedding anniversary. The area: Lovely surrounding area and was very tranquil. Had a nice peaceful walk The amenities: Gym was very small (1 treadmill, 1 bike and 1 rower), outdoor swimming pool was nice however didn't feel very heated, sauna was lovely, pool table was very enjoyable, table tennis and the fussball table was fun, however the dart board didn't work. There was enough to keep us entertained/ The food: Booked through groupon so got a 2 course meal included,some prosecco and breakfast. The starter of herb pancakes was nice but very oily, my wife had the terrine which was lovely. My main course of Hake & Chorizo was okay but nothing too special. We decided to order dessert of Peanut Crunch Brownie for £7.00 but I wouldn't say it was worth it and it was a little dry. The breakfast the next day was lovely, however they do not offer beans with breakfast or hash browns etc which is unusable but not the end of the world. The Hotel: Very clean and the rooms/bathrooms were very big which was very nice. It's a nice quaint hotel. The Service: All the staff were friendly and attentive which helps make the stay enjoyable. Would we stay here again - Yes!
Went to brooks county house for our 5 year anniversary. We booked the deal for the two course dinner, breakfast and one night stay for 129. The decor of the hotel was beautiful, and very tasteful. The manager was very polite and gave us a tour and showed us to our room. We was in room 24 which was beautiful, very soft bed and shower was powerful. Lovely view of gardens. We made the use of the two games room (very much enjoyed the record player). Gym in situ- and sauna. Outdoor pool was lovely. we was told on reception that we had to book for dinner. Advice- book before you arrive as if full may be left with not much choice. We was lucky and got dinner slot of preference . Cannot fault the food! Was gorgeous and incredibly high standard- especially the chicken and leek pie. The service was also delightful- all staff polite and helpful. The bar was lovely- some drinks bit pricey however 7.25 for rose. Only negative- bar perhaps open bit later on weekends perhaps however staff are accompanying for you to take drinks to room. Overall- gorgeous location, hotel with amazing service and services. Cannot fault! Cannot wait to visit again!
We visited for one night and stayed in one of the coach house suites. The room was lovely and really quiet. Dinner was good especially the peanut butter brownie for desert. Breakfast was also really nice and they had good vegetarian options. The hotel has beautiful views and grounds and a lovely bar area with decking, outdoor swimming pool and an adorable sauna and also a small gym and games room. There is also a pool/snooker table and a really nicely decorated lounge area. Overall the facilities were great and the staff were friendly and helpful. Would stay again
This is an exceptionally beautiful location, we stayed in the Horsebox and had a beautiful but short stay we cannot fault the value the amenities and most importantly the staff. The stay far exceeded our very high expectations.
We stayed for 3 nights during the recent heatwave and as there is no aircon, sleeping was difficult. However there is a quiet pool area in a pretty walled garden which was a god-send. The hotel is a gem, beautifully decorated and in a stunning location although not really within walking distance of anywhere to eat which is why we opted for dinner, bed and breakfast. We stayed in a Main House King (room 8) which had a very comfortable bed and gorgeous feather pillows and duvets. Plenty of storage space in solid typical country house 'brown' furniture though only a couple of clothes-hangers. The decor in this room was luxurious but dark. Shades of brown, taupe and mushroom with bright white cotton bedding. Heavy dark tweedy tartan curtains and blind, which we didn't mind because they helped to keep the heat out of the room during the day. Nice big mirrors but none close to daylight which I would have preferred. A very new-looking bathroom with shiny clean fittings throughout. No bath but a good shower which was fab but slightly scary as the flooring got a bit slippery and there was nothing to hold on to if you wanted to. The restaurant is attractive and welcoming with comfortable upholstered chairs. For the money we thought the menu offered a good choice and on the whole we enjoyed our dinners although we would have liked proper vegetables (kale is for cattle!) and the chips were poor. The cooked-to-order breakfasts were excellent, especially the Eggs Benedict. The self-service cereals, fruit, yoghurt etc were fine and the choice was good. The reception and restaurant staff were friendly and helpful and we had no real complaints about the service except housekeeping which was rather sloppy but everything was clean. Overall we thought Brooks gave us good value for money and was the perfect base for our stay in Herefordshire.
We stayed there recently as a surprise for my wife - a big birthday. It's a beautiful house in a beautiful location. All the front of house staff try very hard to please but at times I felt suffered a little from lack of experience and direction. We were there for five nights and ate there four times in the evening. The menu was very small, only three or four choices of any course and no sign of fish anywhere; sadly on more than one occasion the food failed to live up to its billing. I regard myself a bit of an expert on Hollandaise sauce and all I would say is don't have the Eggs Benedict or Florentine! Nor does it really set the right tone when the chef in her not-so whites wanders into the bar to help herself to a couple of pints of lager at 6.30 in the evening. Therefore in summary it's trying hard to do what it says on the packet but for the time-being sadly the kitchen lets it down. I'd suggest they add £10.00 onto the price of dinner get themselves a decent chef and and it will be the most marvellous place to visit and stay.
Spent one night here. Our room was lovely but the carpet was stained and needed a shampoo. Lovely comfortable bed and fantastic scenery. Didn't eat here. Staff were okay although the chap on reception only helped us with our bags when seeing me struggling.
My husband and I booked into the Brooks Country House hotel for three nights, for a country break as we have often done at other country house hotels. We found the experience at Brooks so poor that we left after just two nights, primarily because we couldn't face a further dinner at the hotel. The dinners were poorly cooked and the service very slow. For example, on our first night my husband ordered carrot soup. It took half an hour to arrive but, when it did, my husband left it uneaten as he found it so disgusting. As the main course, my husband had ordered fishcake; what arrived was a single tall fishcake that again he did not find particularly pleasant. I had no starter and had steak as my main course, and I must say that the steak was good. On the second night, we both ordered a savoury pancake as our main course; the service was slow and, whilst the filling of the pancake was good, the pancake itself was thick, stodgy and undercooked and I left mine. The rolls accompanying the dinner were dry and terribly salty: a great disappointment as bread at hotels is sometimes lovely. One reason why the rolls were dry may be that the rolls were already on the plates when we got to the restaurant, instead of individually served after we had arrived. The menu on both days was identical and we were told that it would be the same the following day, and this was why we left as we did not wish to be faced with the same choice of dishes that we had too often found to be disappointing. Our breakfasts were good on both days but, again, the service was slow with a delay of around half an hour until our cooked food was ordered. On the plus side, tea and coffee were served promptly. Our suite was very nice in itself and clean, and the bed was comfortable. However, the room had two sofas, of which one had broken spring(s) rendering it uncomfortable. This sofa was positioned for television viewing and the hotel were kind enough to swap it with the other sofa when asked, though the asking was not as easy as it should have been as the reception desk was often not staffed and there was no room phone available to ring down for assistance. The common areas downstairs (bar, dining room and lounge) had background music that was not our choice and that we would have preferred to be without. Background music is not normal for country house hotels, where I find peace and quiet to be preferable. The exterior of the hotel is lovely and the setting is beautiful.
We had our wedding reception here last year,not long after current owners had taken over. Their hard work ensured we,along with our guests had a simply brilliant day. This year we were invited back to have a meal on the Saturday night,the evening prior to our anniversary in what was a fantastic gesture. It was good to come back and see that all finishing touches have been applied and the whole place looks brilliant,a clean finish in all rooms we saw and being a long summers evening finished in a way that made the most of the late evening light. We were treated to a meal which was of high quality and served in good time by very friendly staff. The restaurant was very full and all staff were on hand to assisting all parties. I would fully recommend the restaurant with a quality and varied menu and good pricing. Was really good to see how busy the place was and to see how much commitment the team have put in to revitalise the place. Here's to many more years of a busy hotel and restaurant and wedding booking. Well done. Sam and Emma
We stayed in the new large horse box and enjoyed it. We found the main hotel a bit below average. The breakfast was poor, the main dinner was OKish. Felt like the manager was just leaving the young members of staff to fend for themselves. Close but needs more attention to detail... And sort the breakfast out.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Saint Owens Cross, Brooks County House is 10.9 mi (17.6 km) from Hereford Cider Museum and 11.1 mi (17.9 km) from Hereford Cathedral. This 19-room, 4-star hotel has a winery along with an outdoor pool and free in-room WiFi. Hereford Museum and Art Gallery and Puzzlewood are also within a 30-minute drive of this Ross-on-Wye hotel.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 7:30 AM to 9:30 AM.
All 19 individually furnished rooms feature coffee makers and phones. Guests can expect to find TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.
At Brooks County House, guests enjoy a winery, an outdoor pool, and a fitness center. If you plan to drive, free parking is available. Helpful staff can provide tour or ticket assistance and luggage storage. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a conference center.
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 180 reviews