Radisson Blu es. Hotel, Roma5.0 out of 5.0
Recent guest reviews
I feel it’s a real big shame anyone would still rate this gross property a 5 Star as it’s barely a 2 Star worse then a motel 6 in the US. It’s embarrassing to call it modern. Rooms are gross and just painted over what seems to be falling apart everything. The hard as rock beds creaked any time we moved, the fridge wasn’t cold even after they changed it we couldn’t store any food. I didn’t want to take a bath bc it’s so gross I didn’t want to touch anything actually. Staff was nice but the building is out dated and barely surviving. Gross. At 270 per night this is a complete joke. No thanks. 2 night and couldn’t wait to get out of this prison.
We booked this hotel because of Radisson reputation and good feelings in another one but forget this one ! The neighborhood is totally dirty and horrible, only good thing, the vicinity of Termini station which is the center of all transport... The bedroom is normal without advantages of 5 stars or 4 stars. Many details are bad (lights of the bed, pressure of the shower...) - the worst part is the noise : during the night, you heard water, in the early morning you’ve got sounds from inside the hotel and outside. Finally, if you want a good hotel to rest after your visit day, don’t go there !
So reading some other reviews I was a bit worried but we really enjoyed our stay. We started 3 nights and check in was very simple. They also had a plug converter available for us to virtue during our stay. The room was spacious, a little tired but not of poor standard. I admit the lack of opaque walls for shower and bathroom was strange but i think it made the room feel more open. I think of we hadn't been a couple it would have been more of a problem. Breakfast was great buffet of hot and continental food including vegan options. Was also a nice view as it was arooftop restaurant. Positioning of hotel super convenient as its right by termini and was easy to find. The area isn't the most pleasant but walking distance to most of main sites and obviously metro and bus stations are right next to you for anything further.
Very shoddy rooms for the name & charges it command. The rooms were poorly managed & lacked common sense in setup. The location of the hotel does not add any value other than the proximity to the Station. The nearby area is dirty, unsafe & poorly lit. Needs more management from the hotel authority for the interest of its guests.
The hotel is situated very close to Roma Termini which is the main railway station. It’s a few hundred yards to the hotel which is very convenient plus the train from the very airport is quick, comfortable and easy to use. The hotel is a few miles from the main tourist attractions although it doesn’t cost much in a taxi whilst the main bus station is outside of the railway station so that’s really convenient. The hotel is bright and comfortable whilst the customer service was first class throughout our visit. The rooms aren’t massive although they are modern and comfortable. Generally the hotel is a good place to stay when visiting Rome although like any railway station late at night there can be some interesting characters and unfortunately homeless people in the location. There is an excellent local dining experience called capital over the road from the hotel in the station where the locals eat. It’s very trendy and the food is excellent as is the Italian beer! Great holiday in Rome....awesome place to visit.
This hotel sucked so bad I don't know where to begin. When you stay at a five star hotel, you excpect certain things to be in order. The basic service level was very low. Dirty glasses and cups weren't removed or replaced during standard cleaning, the mini-bar and bathroom amenities weren't restocked unless we specifically asked for it. And that pretty much sums up the quality aspect of the service at this hotel. We actually had to specifically ask for every single tiny aspect of basic service, otherwise it wouldn't be done. The restaurant and bar had very random opening hours so often we would go up because we were hungry, only to be told that the restaurant was closed "for now" but we could order room service. I didn't go to Rome to eat alone in my room, you know. Also, we went upstairs to have coffee in the afternoon and the waiter told us that they weren't serving coffee at the moment but we could order room service–while he was standing two steps away from an automatic coffee maker. That one really blew my mind. Also I was looking forward to hanging out in the pool area, only to find out upon arrival that it was closed during my stay. In april. When the weather was perfect for poolside hanging. Some italians may not find 20°C warm enough for that but for an Icelander such as myself, it's pretty much as good as it gets. So I was very disappointed in that. Four days into our 7 week stay we sent a letter of a complaint, as suggested by the hotel for their "100% satisfaction guarantee" policy. We never received any response at all. I've stayed at Radisson hotels in other countries before and never had any complaints. Coming to think of it I've never had any complaints at any hotel before. I don't need much, I just don't want to be calling all the time to ask for the most basic of services. This hotel really, reeeally needs to get its act together.
Visited the Radisson in Rome for a planned 3 night stay. On arrival, we were allocated a room on the 6th floor. The room was clean and functional, but the design seems to be a little outdated. The area is also not the best, however it is in walking distance of the colosseum and other key sights, so we were able to deal with this. My main issue were the staff on reception during my first nights stay. While sightseeing in Rome on the first day, my girlfriend unfortunately broke her ankle (and we had to cut he trip short). After arriving back at the hotel after medical treatment (where she was placed in a cast), I asked if the hotel had any wheelchairs or other mobility devices to get her up to the room. They didn’t (which was fine as this wasn’t expected). My issue was that all of the reception staff watched while myself and girlfriend struggled through the front door of the hotel, up to the room. There was no offer of holding the door open, or offering any help at all. This is completely rude, and not what you would expect at a supposedly 5 star hotel. That being said, the staff in reception in the morning couldn’t have been more helpful to my and my injured girlfriend. However the evening staff really tarnished my view of this hotel, and I would not recommend at all!
The rooms were fairly quiet, hotel centrally located. I wouldn’t recommend sharing the room though, the shower is directly behind the bed, in the open a little strange but fine if you’re alone. The hotel is built above ruins which they’ve put glass up and display upon entering the hotel, pretty neat. The front desk was helpful in securing a van for the 8 of us traveling together to get to the airport, very simple and inexpensive.
Would we return to this hotel? - No Positives Good location The staff are all friendly and happy to help Nice bar on top floor with views over part of the city The hotel restaurant was 4*+ great food Negatives The hotel is not what I expected from Radisson 4*. It is in desperate need of a refurbishment. The reception area is tired. Some dirty cloth hanging round reception desk. Remanence of the past refurbishment. The rooms are very tried. Expensive for what you get both rooms and bar. The rooms They have refurbished it perhaps 10 years ago and put the shower in the middle of the room behind the headboard. It means you can't have a shower if anyone else in the room is resting as its loud with only a shower curtain between you and the bed (~50cm). They have tried to be modern but it has not aged well. Shower was leaking under the base all over the floor. Almost everything was scuffed marked or water damaged. The air conditioning was poor. They have cheap strip lights in the room windows to change colour, the strip was down over our floor behind the desk. There is no door between the room door and the shower. Only the thin old off white shower curtain. The location Location is great. If you are travelling in to Rome from Fiumicino airport then take the Leonardo express to Rome Terminus 32 minutes (€14pp) then its only a 5 minute walk to the hotel. From there you are only 15/20 minutes walk to the Colosseum and the Roman forum. You are roughly 40 minutes walk to the trevi fountain and 50 minutes to the Vatican. If you don't fancy the walk jump on the metro at termini and it's €1.50pp to the Vatican stop (Ottaviano-S. Pietro.) The facilities The pool.... well sadly it was closed over winter till 8th of May. Not the hotels fault. Our booking agent didn’t mention this as a pool was on our list of nice to have. The Bar... expensive . (Absolute Vodka and lemonade was €14.) The restaurant... great food but defiantly more of an upper class 4* almost fine dining experience. Also comes with the price tag. Service was great in the hotel restaurant. Overall Because the cost was of a 4* hotel and the rooms in my opinion were just not up to scratch, I would not recommend to friends and family. It’s a shame because I have stayed in a number of Radisson hotels and normally found them very good.
Nice hotel , situated right next to the train station which is also the bus and metro station as well so really handy to get about from here . Rooms are ok , very clean but a bit small ,strange that they don't have carpet , instead there is a rubber Lino covering on the floor . Our room faced the station , which you could only just see through the filthy windows . Please note the aircon does not work at the moment , it's due to be fixed , we could not sleep with the window open as the station is so noisy . The rooms do get warm in the night . Most of the reception staff understand English high is great , a couple of them struggle . We did drink in the bar on the first day but wow it's expensive 10 euro for a bottle of Budweiser , we found a small bar round the corner which sold them for three euros , we also did not eat breakfast 26 euros , lots of places were local and so so much cheaper . Rome is a fantastic place but you do do need to be a bit wise where you eat and drink as prices vary massively
- Walking distance to Basilica di Santa Maria Maggiore and Teatro dell'Opera di Roma
- Free WiFi in rooms and public areas
- Onsite dining
Radisson Blu es. Hotel, Roma places you in Municipio Roma I, within a leisurely stroll of popular sights such as Basilica di Santa Maria Maggiore and Teatro dell'Opera di Roma. This 232-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. Located centrally in Esquilino, it's also close to St. Peter's Basilica and Colosseum.
Enjoy dining at the hotel's 2 onsite restaurants: Zest specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner; Sette offers relaxing pool views. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.
All of Radisson Blu es. Hotel, Roma's 232 air-conditioned rooms provide minibars, free bottled water, and laptop-compatible safes. 22-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. In-room massages are available, and other amenities include phones and desks.
At Radisson Blu es. Hotel, Roma, guests enjoy a full-service spa, an outdoor pool, and a children's pool. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 110 per vehicle roundtrip, as well as limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
58.0% of guests recommend this hotelTotal of 2342 reviews