Palazzo Manfredi - Relais & Chateaux5.0 out of 5.0
Recent guest reviews
Hotel is really nice with an amazing view on the colosseum that you can get in some rooms as well as for the breakfast or the Michelin starred restaurant Rooms are nice with Acqua Di Parma amenities and design and decoration are really beautiful. A bit noisy though as a lot of traffic and tube and tram down in the street On the improvement side, I found there was -1- A very significant gap between the morning breakfast Service and the evening dinner in the same place : Service in the morning is far far below, and you have to ask for everything yourselves - I was never showed the à la carte menu, was proposed eggs only twice out of four breakfasts, fresh orange juice only once, never was proposed water, the extremely limited buffet is often half empty and this morning we had to wait 20 minutes for bread and ham, we even had to ask one day for plates as there was none anymore (with only ten guests having breakfast...), bread is extremely disappointing when you compare it to the one from the restaurant in the evening and butter is served in 10g individual plastic containers (Président...). On an artistic note, morning Music is really bad and too loud... On a positive note, i got an amazing attention for my birthday with a delicious cake -2- Overall Service is pretty average too with requests not being fulfilled or with a lot of delay -3- For the funny part, reception cannot be reached at the number indicated in their guest information book as they must have changed the telephone system recently but did not print the information book with the updated numbers... actually that is not really funny... To me, it felt it did not fully match the relais et châteaux standards from the service perspective even if some of the other elements are really good
Very good booking experience Perfect location in Rome Lovely dinner on the beautiful terrace, even if the wine service definitely needs significant improvement Very nice bedroom with breathtaking view on the coliseum! However the breakfast experience is very disappointing. Staff is okay, but lack of consistency and organisation (buffet is not refilled, guests have to grab a bottle of water since it is not served by the waiters, we have been offered eggs or pancakes only the 3rd day of our stay, and fresh juice only the 4th day!) So good experience overall but not outstanding. That being said it remains a nice hotel and I am sure they will take into consideration the feedback.
Just a few blocks from the coliseum on a quiet side street, this apartment was spacious and perfect. A short walk from the subway station but far enough to be just outside the touristy areas, the apartment was convenient and opulent. Porters from the main hotel take your bags the short distance from the main building and were outstanding. A great place to base your next trip to Rome.
To sleep under the watchful eye of Il Colosseo was just ridiculously amazing. The rooms were impeccably clean and comfortable. The staff was extremely attentive and helpful. The restaurant was stellar. There was some street noise but nothing that an experienced traveller with earplugs can't handle. I really wanted to give this place 5 stars but... on our last day there was a lot of activity in this small hotel with only one elevator related to the filming of some kind of television spot in the rooftop restaurant. We showed up at the restaurant at 10:15am for breakfast, having been told that breakfast was available daily until 10:30am, and the area was being broken down for said filming, no breakfast available. "What, we thought breakfast was until 10:30?" we ask. "No, not today" was the response. Well could you at least offer us some croissants or something, which was all we were looking to get anyway? No one had informed us that this day would be different than any other. This was disappointing, along with the fact that the elevator was in constant use by the crew and unavailable for paying guests during most of the morning. At any lower level of hotel I might not mention it, but at a 5 star level, there really should be zero inconvenience to the guests.
We stayed here for two nights. The rooms are nice enough but it is very noisy, with trams going by all night and traffic noise, which during our stay included lots of car horns all night as people celebrated Roma beating Barcelona - not the hotel’s fault in terms of timing but it is their fault the soundproofing isn’t better. Most of the sockets in the room wouldn’t work to charge my phone. Breakfast seemed to consist mostly of cake - not unusual in Italy but not good enough for a hotel of this calibre. Most annoying however was the fact that even as hotel guests, we could not have a drink in the rooftop bar because it was in use for a private party. This is a shabby way to treat people paying a lot of money to stay here. We were offered room service instead - hardly the same as enjoying a drink in the bar looking out at the Colosseum. Offering us a free drink would have been more appropriate in the circumstances. The one lift is tiny and we ended up walking up and down the stairs a lot because it was too frustrating to wait ages for the lift. There are plenty of nice hotels in Rome. I advise you to choose one of the others.
We stayed at the Hotel in a Suite, with two connected rooms. The Suite overlooked the Colosseum. The day and evening views are exceptional. This is a boutique hotel and houses a 1 Star Michelin restaurant. The rooms are comfortable, the location is a good 15 to 20 mins walk out of downtown Rome. The walk is beautiful. The Hotel staff are very helpful. We took a day trip to Pompeii - very manageable. As ever, expensive, but very worth it.
This hotel is one of the more luxury hotels you will find around Rome. Price is definitely on the higher end side, but for special occasions like a honeymoon, anniversary, etc. will suit this place. When we arrived, this hotel was overbooked, unfortunately, but they were kind enough to open up a newly renovated suite to still accommodate us. The room was very modern and clean. Almost too modern for its own good in a way that half of the luxury/technology package weren't still working (Internet of Things features and A/C). That said, if I were to review solely based on the room, I wouldn't have given 5 stars. It was the staff member, who did everything to make us feel comfortable. They would bring an extra blanket, small heater, water bottles, champagne, and a complimentary ride to the airport. Not only that, the night shift receptionist stayed after his shift to at least make sure that we were comfortably accommodated on our first night. Overall, what makes a good hotel isn't just the amenities. Thanks to the incredible managers and the hotel staff who went above and beyond, this hotel still earns my 5 stars even with quite a bit of hick-ups we've had. I'm sure I'll consider this hotel again for a special occasion in Rome with my wife.
We had a fantastic stay during our March break trip to Italy. The staff could not have been more welcoming. We stayed in an executive King which suited our needs for our family of 3. Though we had a street view, we experienced the stunning colosseum view when we had breakfast. Our biggest compliment goes to the reception staff. The woman who was there every afternoon and evening during our stay ( sorry I can't remember her name) was wonderful, her recommendations for what to see, do and where to eat were very helpful. It really added to our time in Rome!
The view from the hotel is absolutely phenomenal, but the hotel staff is what really makes the stay. Reception, porters, Aroma staff - all absolutely FANTASTIC. Everyone was so polite, so willing to help with everything. We were in a family room, not at the main hotel, but it was a beautiful room. The proximity to the Colosseum made it easy to go visit a couple times and get some great pictures.
We recently stayed in a 2 room family suite at the Palazzo Manfredi with our 2 boys (ages 8 and 10). The staff could not have been more helpful and welcoming. They recommended and set up dining reservations prior to our stay and then were kind and patient when we adjusted them over our stay. We were always greeted with smiles and while the hotel is tiny, the concierge matched that at any large luxury hotel. Our rooms were stunning - the attention to detail in the design and the views of the Colosseum were just perfect. Waking up in the morning with that view was beyond our expectations. Breakfast on the enclosed roof was a a nice way to start the day. Everyone went above and beyond and the entire hotel experience was top notch: bottles of prosecco or wine and treats left in our room, airport transfers, arranging family friendly tours, gelato suggestions, Colosseum tickets waiting for us on the day we wanted to visit - this hotel truly made us feel special and pampered throughout our stay.
- Walking distance to Roman Forum and Basilica di Santa Maria Maggiore
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Palazzo Manfredi - Relais & Chateaux offers accommodations throughout the area in Rome. This 5-star hotel has 15 rooms and welcomes guests with free breakfast, free in-room WiFi, and a rooftop terrace.
Free buffet breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All of Palazzo Manfredi - Relais & Chateaux's 15 rooms are recently renovated and have an array of amenities, including ovens, minibars, and coffee makers. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Memory foam beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free bottled water, and safes.
Renovated in 2012, Palazzo Manfredi - Relais & Chateaux offers a rooftop terrace, free WiFi in public areas, and a meeting room. Valet parking is EUR 60.00 per day if you plan to drive, or hop aboard the shuttle from the airport to the hotel (available 24 hours) for EUR 70 per vehicle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include express check-in, free newspapers, and laundry facilities.
Reviews from Trip Advisor
92.0% of guests recommend this hotelTotal of 505 reviews