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Palazzo Manfredi - Relais & Chateaux

5.0 out of 5.0

Recent guest reviews

Super nice staff and amazing location. The front desk even gave us an upgrade for my now-husband's birthday. He even proposed in the room! Definitely a place to remember and we will come back for the wedding!

Splendid hotel with fantastic view at the Colosseum and friendly staff. Food is delicious. A place where you feel you are welcome . Near a metro stop and several nice restaurants in the neighbourhood .

We've stayed in a lot of 5*hotels, and a few R&C ones, so I felt a little underwhelmed by this one. By checking the website I already knew that there was no spa or leisure facilities, so was intrigued to know what was going to justify the 5* rating and the price. I still don't know. The selling point is the view. Once you've seen it, you've seen it. Our room was OK. Small with a great view of the Colosseum. But the bathroom was diabolical. It was up against the bed, with an opaque non-soundproofed door. My husband used the loo near the lobby. I had a very uncomfortable few days! Sooooo unromantic! And the over-bath shower was wedged between the bathroom and the window. You had to clamber over the sloping shallow end of the bath, onto a narrow slippery step and straight into the bedroom to get dry. Stupid style over substance, completely impractical. Less able people just wouldn't manage it. There is no bar. We were told that there was a bar in the restaurant. It's an unused table in the restaurant (unused because there's no view and it's next to the ringing telephone and where the waiters are constantly rushing past). If there's not already someone sitting there, and you decide to stay, then good luck in getting someone's attention for a drink! Overall, we had a lovely break, but next time I'll stay somewhere more luxurious.

There are just not enough superlatives in the English language to adequately sum up how wonderful this hotel is. To begin with the location is adjacent to The Colosseum and from our suite we had clear views of this stunning historic site from every window in our bedroom. Upon arrival at the hotel, we were greeted by an absolutely charming Concierge (Raphael) who patiently answered our many questions, marked out a map of the locations we intended to visit and then showed us to our suite, informing us that complimentary welcome drinks would be available to us on the roof terrace. The suite (Rooms 32/33) was absolutely gorgeous. Attention to detail within the contemporary design of the suite was really brilliant and having two spacious bedrooms, each with an en suite bathroom of its own was wonderful. Champagne and handmade chocolates were laid out for us each day, there were a range of Acqua di Parma toiletries in the bathrooms and every item, from the softest sheets to the fluffiest towels were the height of luxury. Although the hotel is situated on a busy road, the sound proofing is excellent ensuring that the rooms are totally peaceful, so along with the incredibly comfortable beds, we had three perfect nights of sleep. The food in the hotel is outstanding whether you chose to eat in the Michelin starred restaurant or the less formal brasserie. Service is impeccable, whether food is delivered to the room or served in the restaurant. Each and every member of staff was unfailingly friendly, cheerful and highly efficient. They really made us feel that nothing was too much trouble for them. This really is hospitality at its very best. There are many interesting artefacts dotted around the building and I spied some gorgeous jewellery made by a local company called LE SIBILLE in one of the display cabinets. I enquired about purchasing a piece of the jewellery to the other equally charming concierge (Milly) who immediately offered to organise a personal appointment for me at the hotel with one of the designers. I had a very pleasant meeting over coffee with Camilla from LE SIBELLE in the hotel rooftop bar the following morning and am now the proud owner of their stunning bracelets (with a necklace to follow). I'd recommend any future visitors/connoisseurs of unique artisan jewellery design to check out the display cabinet on the second floor! Cabs to and from the airport were organised for us by the concierge team, as was check-in for our return flight. The manager himself came to see us off as we were leaving, which was a lovely gesture and just reinforced the feeling that guests are highly valued at Palazzo Manfredi and are given the sort of personal attention that in my experience is all too rare even in some of the top hotels I have stayed in around the globe. The only fault I could find with the hotel is that the experience of staying there was so perfect that we found it very hard to leave! We will most certainly be returning to Palazzo Manfredi and would rate it as one of the best hotels we have stayed in over the several decades that we have been travelling for both business and pleasure. Many thanks to the management and staff of the hotel for giving us such a marvellous stay.

I am writing this from our fourth city on our trip to Italy. We came for our Honeymoon. We started at the Palazzo Manfredi in the Ancient city of Rome. We booked a room facing the Colosseum. I was a little nervous reading a few of the reviews but after arriving and checking into our room all of that was gone. The staff was 5 star and the room was unbelievable. We got the Ludus Magnus suite over looking the gladiator training grounds (Ludus Magnus) and the Colosseum. The hotel isn't a new modern with every comfort you could want like the four seasons but understanding where it is and what you are paying for to me the cost of the room was well worth it. The staff was always friendly and polite and was happy to help with any questions or requests we had. The location of the hotel is great for walking around everywhere. We absolutely loved our stay here. We had dinner at the restaurant on the roof top (Aroma) Again the service was amazing. The best we had in Rome. It is a Michelin rated restaurant so don't expect typically Roman cuisine. None the less it was fabulous. We went on from here to Florence which we also loved and between the two cities it's a toss up between which was more amazing. I would tell any of our friends looking to stay in Rome to stay here in the Ancient part of Rome and enjoy the amazing views and service this hotel has to offer. Ciao Michael and Jordan.

Loved the location, and the service was excellent. The suite we stayed in was a bit unusual and not overly comfortable for the very high price. The view was great, right over the colloseum (hence the colloseo suite), but functionally did not work all that well. The shower is in the middle of the sinks and the toilet, which is separated from the room by a somewhat opaque door which does not afford great privacy. They had a hot tub, but it is located above the bed in an elevated floor. We did love the service again, and everyone is very nice. Location is great... and I realize that old buildings come with limitations, but for the price the room just is not that functional.

This little gem must be, location-wise, one of the best hotels in the world! This very typical Relais hotel is cosy and intensely personal. We stayed for 2 nights and every member of staff we encountered was polite, welcoming and a credit to the hotel. We started our stay as all guests seem to, with a welcoming drink in the bar overlooking the Colessium. We were bought small plates of nibbles and our glasses were refilled generously. Our room also overlooked the Colessium, and was small but all that we needed. The bathroom was a little rustic, having a large walk-in shower. Sadly we were unable to control the temperature of the water, which was perhaps the only flaw we encountered. We told the lovely reception staff, but the problem was never put right, but never mind, everything else was perfect. We ate in the hotel Aroma restaurant on our first night, and the food, although expensive, was great. Once again attention to detail was superlative, and we sat at a table with that wonderful view, which is also stunning when lit at night. The house martini is the biggest I've ever had, and we opted for a middle-way bottle of Italian wine which was good. The hotel is in a great position for most of the key sights in Rome, as long as you don't mind walking! Although we did get a taxi to the Vatican as we felt it was too far to walk. It might be interesting for visitors to know that in 2 and a half days we walked to most sights and covered about 15 miles, so make sure you pack the right shoes! Rome is a great city, but keep your valuables close, and pace yourselves as there's a lot to see.

There cannot be a hotel with a better position anywhere in the world. It is opposite the Coliseum, with a completely unimpeded view, close enough to see the detail, but far enough to allow a panoramic experience. Breathtaking. The hotel itself is a city centre boutique - small, with very limited facilities and only small public rooms. The michelin starred restaurant is good, and has the most extraordinary views of the Coliseum from the roof of the hotel. A perfect place for a romantic meal. Service throughout the hotel was excellent. We had especially good and attentive concierge assistance by email before arriving. Very much what you expect of a Relais Chateaux member. As a city centre, rooms are small. We had a master room, but even that was essentially filled by its bed, with an open plan bath and shower area, and a curtained alcove for clothes rather than a wardrobe (closet). The WC area was cramped, and opened directly onto the sleeping area. Definitely a hotel in which to book a suite if you are able to. Paying for a Coliseum facing room is, I suggest, essential. It really defeats the point of staying here if you don't have that. Housekeeping was good. My only real room-related complaint was about the bed. It was comfortable enough, but not what you expect of a five star hotel. Simply turning over caused loud, trampoline style squeaking of springs. More energetic movement, shall we say, created an embarrassing cacophony. I would certainly recommend this hotel, especially to people who have come to Rome to see the antiquities, where its location for the Forum, Palantine Hill and various ancient underground sites (like the Temple of Mithras under St Clement's Basilica), is perfect. Above all, you will get to enjoy one of the great City views of the world.

Fantastic location. You must stay at least one night while in Rome. The view from the restaurant is magical. To dine while gazing at the Colosseum all lit up at night is spectacular and then to see it in light while having breakfast was breathtaking. Service both at the restaurant and hotel is a little over the top but friendly. Be sure and ask for a quiet room in the back. We were on the street side and it was very loud. Also, the rooms have very limited plugs for your electrical devices.

This was our splurge hotel during a celebration tour through Italy and we loved it. They were kind enough to reserve us a recently renovated prestige (standard) which was adorned with rose petals and prosecco on arrival. The location for breakfast and dinner is unrivalled and worth the cost alone. In terms of the reception (Milly, thanks) and the concierge teams everything was perfect, and the setting for breakfast incredible, we did encounter a couple of problems along the way such as breakfast not being ready at 7:00 (it was 7:15 by the time food was available) which caused knock on issues due to an early start tour, and then on our last morning there wasn't hot water for a shower. I know that in a hotel of this standing these kind of things should be in order but I can’t let it detract from our stay and experience overall, which was first class, and so I offer these comments constructively and not critically.

Room options

Family Suite, City View

Full 2 | Sleeps 4

Double Room, View (Master Room)

Full 1 | Sleeps 3

Double Room (Prestige Room)

Full 1 | Sleeps 3

Executive Double Room, View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 473 reviews